An Intensive 3-day Training Course

Employee Assistance Professional (CEAP) – Preparatory Course

Your Roadmap to EAP Certification and Examination Preparation

HRCI Approved Training Courses CPE - Continuing Professional Education EAPA Approved Training Courses
Employee Assistance Professional (CEAP) – Preparatory Course
Employee Assistance Professional (CEAP) – Preparatory Course

CLASSROOM DATES

Date Venue Fee CPE Credit
Date: 24-26 Aug 2026
Venue: Dubai
Fee: US $3,750
CPE Credit: 18
Enroll Now

ONLINE DATES

Date Venue Fee
Date: 24-26 Aug 2026
Venue: Live/Online
Fee: US $2,950
Enroll Now

INTRODUCTION

Employee Assistance Programs (EAP) help organizations and employees by offering strategic consultations and personal assistance. Each EAP adapts to the specific needs and structure of the organization it supports. EAPs are the global standard in mental and behavioural health services for any workplace.

The Certified Employee Assistance Professional is the world’s only professional credential denoting expertise in the EAP body of knowledge and behavioural health in the workplace. The CEAP® demonstrates that you have experience and expertise in all three Employee Assistance domains of knowledge, and it is recognized worldwide.

This highly practical EuroMaTech training course presents a comprehensive coverage of all the domains required for anyone wishing to undertake the CEAP® Exam or just develop an in-depth understanding of key areas of Employee Assistance Programming.

This Employee Assistance Professional (CEAP) – Preparatory Course training course will highlight:

  • The history and development of EAPs
  • Best practices in all required educational domains
  • The global application of EAP methods and practices
  • CEAP® Exam Preparation

TRAINING OBJECTIVES

By the end of this Employee Assistance Professional (CEAP) – Preparatory Training Course, participants will be able to:

  • Define the Employee Assistance Program (EAP).
  • Understand the core domains of the CEAP® exam.
  • Analyse the global relevance of EAP 'Core Technology'.
  • Apply knowledge to support organizations and employees effectively.

WHO SHOULD ATTEND?

This EuroMaTech training course is an excellent introduction to EAP and the CEAP®. This training course is suitable for a broad range of professionals but will benefit:

  • Anyone Involved in Staff Welfare or Support
  • HR Staff at All Levels
  • HR Business Partners
  • Occupational Health and Safety Staff
Training methodology

TRAINING METHODOLOGY

This Employee Assistance Professional – Exam Preparatory course uses proven adult learning techniques for maximum understanding. It includes presentations, interactive discussions, practical sessions, video presentations, group work, role play, case studies, exercises, and feedback.

TRAINING SUMMARY

This three-day training course is a great introduction to the core technology of Employee Assistance Programming (EAP) and covers all domains needed for the CEAP® Exam. It is also suitable for anyone wanting to understand EAPs or establish an EAP in their organisation.

TRAINING OUTLINE

Day 1: Program Design, Administration and Management (Domain I)
  • Overview of EAPs and CEAP®, Including Ethical Standards and Global Requirements.
  • EAP Core Functions and Marketing Strategies.
  • Evaluating Program Effectiveness and Latest EA Trends and Technologies.
  • Staffing, Contracts, and Quality Control.
  • Legal Requirements and Evaluating Program Effectiveness
Day 2: Services to the Organization (Domain II)
  • Preparation and Response for Critical Incidents and Management of Behavioural Risks
  • Training for Managers, Supervisors, Union Representatives, and Manager Referral for Work Performance Issues
  • Organizational Consultation and Leadership in Stress Management
  • Administration of Change Management and Mediation in Workplace Conflicts
Day 3: Services to Employees and Family Members (Domain III)
  • Conducting Motivational Interviews and Intervening in Crises
  • Resolving Short-Term Problems and Providing Referrals with Follow-Up
  • Educating Employees on Key Topics
  • Addressing Personal, Psychological, and Addiction Issues
  • Managing Overall Assessment of Employee Well-Being
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    ACCREDITATION

    This activity has been pre-approved by the Human Resources Certification Institute (HRCI). Participants attending this training session are entitled to receive: 25 General Recertification Credit Hours.

    The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute’s criteria to be pre-approved for recertification credit

    EuroMaTech is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.

    Employee Assistance Certification Commission (EACC), an autonomous credentialing body established by EAPA to maintain and administer all aspects of the CEAP® program, has approved this course for 25 professional Development Hours (PDHs).

    The use of this logo is not an endorsement by EAPA of the quality of the course. It means that this course has met the EAPA’s criteria to the pre-approved for CEAP® certification or recertification PDHs.

    Euromatech is a Knowledge & Human Development Authority (KHDA) approved training institute in Dubai, licensed and approved to deliver training courses in the UAE.

    The KHDA is the regulatory authority in the UAE, that oversees administering, approving, supervising, and controlling the activities of various education providers in the UAE.  We are proud of our commitment to ensuring quality training courses and status as a KHDA-approved training provider.

    FAQ

    EuroMaTech provides a range of ISO certification and compliance training courses, including:

    • ISO 9001 – Quality Management Systems Training
    • ISO 45001 – Occupational Health & Safety Management Training
    • ISO 14001 – Environmental Management Systems Training

    These courses help organizations adopt internationally recognized standards and improve their overall performance.

    To register for a training course, you can:

    1. Visit the EuroMaTech website, browse the available courses, and follow the online registration process.
    2. Contact EuroMaTech’s support team for assistance with course selection or inquiries about corporate training solutions.

    EuroMaTech stands out as a leader in training and professional development due to:

    • 30+ years of experience delivering high-impact training courses across industries.
    • Accreditations from leading institutions, ensuring top-tier course quality and recognition.
    • A portfolio of thousands of training courses, serving professionals at every level.
    • A focus on innovation and future-ready learning models, including blended and digital training.
    • Long-term partnerships with organizations globally, ensuring sustained success through talent development.

    EuroMaTech has successfully delivered thousands of training courses, with thousands of professionals from over 50 countries attending annually.

    We are happy to share the profiles of our expert instructors. To learn more about their qualifications and experience, please contact us [email protected]

    We provide two flexible training formats to suit your preferences:

    • Classroom Training: Experience in-person learning with expert instructors. Engage in interactive discussions, hands-on activities, and benefit from face-to-face networking.
    • Online Training: Join live online sessions from anywhere, offering flexibility for those with busy schedules or who prefer remote learning.
    • In-House Training: We can bring our training directly to your organization, allowing for tailored sessions that address your specific needs and objectives.

    Yes, we provide tailored training solutions designed to meet the specific needs of your organization. Customized courses can be delivered either in-person or online, and you can select the dates and duration that best fit your schedule. For more details, please contact us at [email protected]

    Yes, we can assist you with the following:

    • Corporate Discount: If available, we can extend our corporate discount for your stay at selected hotels.
    • Hotel Suggestions: We can provide recommendations for nearby hotels based on your preferences and budget.
      Feel free to explore online booking platforms for the most cost-effective options.

    Stay tuned

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