An Intensive 5-day Training Course
Strategic Communication and Planning Excellence for Administrative Professionals
Master Clear Communication and Smart Planning to Drive Workplace Impact
CLASSROOM DATES
INTRODUCTION
Administrative professionals are increasingly expected to operate as strategic contributors within their organisations. Beyond providing operational support, they play a pivotal role in coordinating information, influencing outcomes, and ensuring effective communication across teams. Success in this role requires clarity of thinking, emotional intelligence, and structured planning capability.
The Strategic Communication and Planning Course is designed to strengthen the ability of administrative professionals to communicate with confidence and plan with purpose. The course explores the psychology of communication, helping participants understand how behaviour, perception, and emotional intelligence influence workplace interactions and decision-making.
This Strategic Communication and Planning Training focuses on developing self-awareness and adaptability in communication styles. Participants learn how to adjust their approach to suit different situations, audiences, and organisational contexts, enabling more effective collaboration and influence.
A key element of the course is the integration of planning and coordination skills. Participants explore how structured planning, prioritisation, and workload management contribute to productivity and professional effectiveness. Emphasis is placed on managing time, tasks, and people more effectively, rather than reacting to pressure.
Key focus areas in Strategic Communication and Planning Course:
- Understanding effective communication through multiple approaches
- Applying emotional intelligence to workplace communication
- Developing structured and practical planning techniques
- Managing priorities, workloads, and coordination responsibilities
- Enhancing professional presence through clear and goal-oriented communication
KEY SKILLS YOU WILL GAIN
After completing this training course, participants will be able to demonstrate the following skills and competencies:
- Strategic Communication – Communicate with clarity, purpose, and confidence across professional interactions.
- Emotional Intelligence – Apply self-awareness and empathy to strengthen communication and planning outcomes.
- Planning & Coordination – Structure tasks, schedules, and responsibilities to achieve consistent results.
- Priority Management – Manage time, workloads, and competing demands effectively.
- Professional Presence – Adapt communication style to influence positively and maintain workplace harmony.
TRAINING OBJECTIVES
By the end of this Strategic Communication and Planning Training, participants will be able to:
- Apply emotional intelligence to improve communication and planning effectiveness
- Use essential verbal and non-verbal communication techniques with confidence
- Develop structured, goal-focused planning frameworks
- Manage priorities, coordination, and daily responsibilities with greater clarity
- Adapt communication strategies using digital tools and modern workplace platforms
WHO SHOULD ATTEND?
This Strategic Communication and Planning Course is suitable for:
- Administrative professionals supporting teams and senior staff
- Executive assistants and office coordinators
- Team support specialists and administrative coordinators
- Personnel and executive secretaries
- Professionals responsible for communication, planning, and coordination tasks
This training course is ideal for individuals seeking to strengthen their professional impact through improved communication and planning capability.
TRAINING METHODOLOGY
The Strategic Communication and Planning Training is delivered through an interactive and experiential learning approach designed to reinforce practical application. Participants actively engage in leadership simulations, role practice, case studies, and facilitated group discussions.
Self-assessment activities help participants build awareness of their communication styles and planning behaviours. Coaching techniques and video-based learning support skill development, while structured exercises reinforce learning in realistic workplace scenarios.
The course concludes with action planning sessions that ensure participants translate learning into practical workplace improvements. This methodology supports immediate application and long-term behavioural impact.
TRAINING SUMMARY
The Strategic Communication and Planning Course equips administrative professionals with the skills required to communicate effectively and plan strategically in demanding work environments. By strengthening interpersonal capability and planning discipline, participants enhance their ability to support organisational performance.
This Strategic Communication and Planning Training focuses on two critical areas: building productive working relationships and making effective use of time and resources. Participants gain clarity on how communication, emotional intelligence, and planning interact to influence outcomes.
By the end of the course, participants are better prepared to manage communication challenges, coordinate priorities, and contribute confidently to organisational success through structured planning and professional communication.
TRAINING OUTLINE
Day 1: Emotional Intelligence and Self-Awareness
- Understanding Behaviour and Perception
- Emotional Intelligence for Professional Success
- Self-Awareness in Communication Styles
- Managing First Impressions at Work
- Workshop: Identifying Personal Strengths
Day 2: Foundations of Communication Excellence
- Elements of Effective Communication
- Barriers to Effective Communications and How to Overcome Them?
- Active Listening and Clarification Techniques
- Body Language, Voice and Presence
- Role-Play: Responding to Difficult Messages
Day 3: Assertiveness and Building Relationships
- Understanding Assertiveness vs. Aggression
- Managing Difficult Conversations Confidently
- Creating Positive Workplace Relationships
- Giving and Receiving Constructive Feedback
- Simulation: Handling Conflict Scenarios
Day 4: The Art of Planning and Coordination
- Principles of Planning and Task Setting
- Prioritization and Time Management Skills
- Coordination with Multiple Stakeholders
- Managing Interruptions and Workloads
- Group Exercise: Solving Planning Challenges
Day 5: Integrating Tools and Forward Focus
- Using Digital Tools for Smart Planning
- Setting and Communicating Clear Objectives
- Adapting to New Communication Platforms
- Translating Goals into Daily Success Habits
- Personal Development Planning Workshop
CALL ME BACK
Do you wish for us to conduct this course at your premises?
Discover In-House Solutions
ACCREDITATION
EuroMaTech is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.
Euromatech is a Knowledge & Human Development Authority (KHDA) approved training institute in Dubai, licensed and approved to deliver training courses in the UAE.
The KHDA is the regulatory authority in the UAE, that oversees administering, approving, supervising, and controlling the activities of various education providers in the UAE. We are proud of our commitment to ensuring quality training courses and status as a KHDA-approved training provider.
Related Articles
FAQ
EuroMaTech provides a range of ISO certification and compliance training courses, including:
- ISO 9001 – Quality Management Systems Training
- ISO 45001 – Occupational Health & Safety Management Training
- ISO 14001 – Environmental Management Systems Training
These courses help organizations adopt internationally recognized standards and improve their overall performance.
To register for a training course, you can:
- Visit the EuroMaTech website, browse the available courses, and follow the online registration process.
- Contact EuroMaTech’s support team for assistance with course selection or inquiries about corporate training solutions.
EuroMaTech stands out as a leader in training and professional development due to:
- 30+ years of experience delivering high-impact training courses across industries.
- Accreditations from leading institutions, ensuring top-tier course quality and recognition.
- A portfolio of thousands of training courses, serving professionals at every level.
- A focus on innovation and future-ready learning models, including blended and digital training.
- Long-term partnerships with organizations globally, ensuring sustained success through talent development.
EuroMaTech has successfully delivered thousands of training courses, with thousands of professionals from over 50 countries attending annually.
We are happy to share the profiles of our expert instructors. To learn more about their qualifications and experience, please contact us [email protected]
We provide two flexible training formats to suit your preferences:
- Classroom Training: Experience in-person learning with expert instructors. Engage in interactive discussions, hands-on activities, and benefit from face-to-face networking.
- Online Training: Join live online sessions from anywhere, offering flexibility for those with busy schedules or who prefer remote learning.
- In-House Training: We can bring our training directly to your organization, allowing for tailored sessions that address your specific needs and objectives.
Yes, we provide tailored training solutions designed to meet the specific needs of your organization. Customized courses can be delivered either in-person or online, and you can select the dates and duration that best fit your schedule. For more details, please contact us at [email protected]
Yes, we can assist you with the following:
- Corporate Discount: If available, we can extend our corporate discount for your stay at selected hotels.
- Hotel Suggestions: We can provide recommendations for nearby hotels based on your preferences and budget.
Feel free to explore online booking platforms for the most cost-effective options.
