An Intensive 3-day Training Course
Employee Assistance Professional – Exam Preparatory Course
Your Roadmap to EAP Certification
INTRODUCTION
Employee Assistance Professional is the world’s largest, oldest and most respected organization for Employee Assistance professionals. Employee Assistance Programs (EAP) serve organizations and their employees in multiple ways, ranging from consultation at the strategic level about issues with organization-wide implications to individual assistance to employees and family members experiencing personal difficulties. As workplace programs, the structure and operation of each EAP vary with the structure, functioning, and needs of the organization(s) it serves.
The Employee Assistance Professional is the world’s only professional credential denoting expertise in the EAP body of knowledge and behavioural health in the workplace. The CEAP® demonstrates that you have experience and expertise in all three Employee Assistance domains of knowledge, and it is recognized worldwide.
This highly practical Employee Assistance Professional – Exam Preparatory training course presents a comprehensive coverage of all the domains required for anyone wishing to undertake the CEAP® Exam or just develop an in-depth understanding of key areas of Employee Assistance Programming.
This EuroMaTech training course will highlight:
- CEAP® Exam Preparation
- The history and development of EAPs
- Best practices in all three performance domains
- The global application of EAP methods and practices
TRAINING OBJECTIVES
- Define an Employee Assistance Program (EAP)
- Understand the three domains covered by the CEAP® exam
- Analyse the global appropriateness of EAP ‘Core Technology’
- Learn how to support organizations and their employees in multiple ways
WHO SHOULD ATTEND?
This EuroMaTech training course is an excellent introduction to EAPs and the CEAP®. This training course is suitable for a broad range of professionals but will greatly benefit:
- HR Staff at all levels
- Talent Management Specialists
- HR Business Partners
- Anyone involved in Staff Welfare or Support
- Occupational Health and Safety Staff
- Managers who need to develop their skills and expertise in the areas covered
TRAINING METHODOLOGY
This Employee Assistance Professional – Exam Preparatory training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes stimulating presentations supporting each of the topics together with interactive trainer lead sessions of discussion.
There will also be practical sessions where participants have the opportunity to practice and experience course related activities. Realistic and fun exercises, short video presentations, small group work, role play, case studies, exercises, and feedback, will be used to facilitate learning.
TRAINING SUMMARY
This three-day Employee Assistance Professional – Exam Preparatory training course is an excellent introduction to the ‘core technology’ of Employee Assistance Programming (EAP) and all the domains required for anyone wishing to undertake the CEAP® Exam. It is also suitable for anyone who wants to develop a thorough understanding of EAPs or establish an EAP in their organisation.
TRAINING OUTLINE
Day 1 : EA Program Design, Administration and Management (Domain I)
- Introduction to EAPs and CEAP®
- EAP Core Technology
- Regulatory and legal requirements – global differences
- Promotion and marketing
- Program effectiveness and research
- Staffing, contract management and quality assurance
- Current EA trends and technologies
- Ethical standards
Day 2 : EA Services to the Organization (Domain II)
- Critical incident preparation and response
- Behavioral risk management
- Manager, supervisor and union training
- Work performance – manager referral
- Organizational consultation
- Stress leadership
- Change management
- Workplace mediation
Day 3 : EA Services to Employees and Family Members (Domain III)
- Assessment
- Motivational interviewing
- Short-term problem resolution
- Referral and follow-up
- Crisis intervention
- Employee education
- Personal and psychological issues
- Addiction concerns
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ACCREDITATION
This activity has been pre-approved by the Human Resources Certification Institute (HRCI). Participants attending this training session are entitled to receive: 25 General Recertification Credit Hours.
The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute’s criteria to be pre-approved for recertification credit
Employee Assistance Certification Commission (EACC), an autonomous credentialing body established by EAPA to maintain and administer all aspects of the CEAP® program, has approved this course for 25 professional Development Hours (PDHs).
The use of this logo is not an endorsement by EAPA of the quality of the course. It means that this course has met the EAPA’s criteria to the pre-approved for CEAP® certification or recertification PDHs.
EuroMaTech is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.
Euromatech is a Knowledge & Human Development Authority (KHDA) approved training institute in Dubai, licensed and approved to deliver training courses in the UAE.
The KHDA is the regulatory authority in the UAE, that oversees administering, approving, supervising, and controlling the activities of various education providers in the UAE. We are proud of our commitment to ensuring quality training courses and status as a KHDA-approved training provider.
FAQ
What makes EuroMaTech a leader in professional training?
EuroMaTech stands out as a leader in training and professional development due to:
- 30+ years of experience delivering high-impact training courses across industries.
- Accreditations from leading institutions, ensuring top-tier course quality and recognition.
- A portfolio of thousands of training courses, serving professionals at every level.
- A focus on innovation and future-ready learning models, including blended and digital training.
- Long-term partnerships with organizations globally, ensuring sustained success through talent development.
How can I register for a EuroMaTech training course?
To register for a training course, you can:
- Visit the EuroMaTech website, browse the available courses, and follow the online registration process.
- Contact EuroMaTech’s support team for assistance with course selection or inquiries about corporate training solutions.
Does EuroMaTech offer international training courses?
Yes, EuroMaTech delivers training courses in major cities worldwide, including locations across Europe, Asia, Africa, and the Middle East, in addition to its extensive presence in Dubai.
Where are EuroMaTech’s training courses held?
EuroMaTech conducts its training courses at prestigious venues across Dubai and other major international cities. Additionally, virtual training options are available, allowing participants to join courses remotely from anywhere in the world.
What ISO training courses does EuroMaTech offer?
EuroMaTech provides a range of ISO certification and compliance training courses, including:
- ISO 9001 – Quality Management Systems Training
- ISO 45001 – Occupational Health & Safety Management Training
- ISO 14001 – Environmental Management Systems Training
These courses help organizations adopt internationally recognized standards and improve their overall performance.
How does EuroMaTech ensure the quality of its training courses?
EuroMaTech ensures the highest standards by:
- Partnering with globally recognized accrediting bodies such as ILM, CPD, PMI, NEBOSH, and HRCI.
- Designing training courses with a focus on practical, real-world applications.
- Using experienced instructors with industry expertise.
- Continuously updating course content to reflect current trends and best practices.
Does EuroMaTech provide customized corporate training courses?
Yes, EuroMaTech specializes in tailored corporate training courses designed to meet the unique needs of organizations. These customized courses are ideal for businesses seeking to upskill teams across different departments or regions.
How many professionals have attended EuroMaTech’s training courses?
EuroMaTech has successfully delivered thousands of training courses, with thousands of professionals from over 50 countries attending annually.
What industries does EuroMaTech serve through its training courses?
EuroMaTech provides specialized training courses for a wide range of industries, including:
- Oil & Gas
- Energy & Power
- Construction & Infrastructure
- Banking & Finance
- Healthcare
- Telecommunications
- Logistics & Supply Chain
- Aviation & Aerospace
- Government & Public Sector
- Hospitality & Tourism
- Information Technology & Cybersecurity
- Human Resources & Talent Management
Are EuroMaTech’s training courses accredited?
Yes, EuroMaTech’s training courses are accredited by globally recognized institutions, ensuring high-quality, internationally respected certifications. Key accreditations include:
- ILM (Institute of Leadership & Management)
- CPD (Continuing Professional Development Certification Service)
- PMI (Project Management Institute)
- NEBOSH (National Examination Board in Occupational Safety and Health)
- HRCI (Human Resource Certification Institute)
What types of training courses does EuroMaTech offer?
EuroMaTech offers a diverse portfolio of training courses designed to meet the needs of professionals at all levels. These include:
- Leadership & Management Development Training
- Technical & Engineering Training Courses
- Project & Risk Management Training
- Health, Safety & Environmental (HSE) Training
- Finance & Accounting Training Courses
- ISO Compliance & Certification Training
- Human Resources & Talent Management Training
- Soft Skills & Communication Training Courses
Do you provide assistance with hotel accommodation?
Yes, we can assist you with the following:
- Corporate Discount: If available, we can extend our corporate discount for your stay at selected hotels.
- Hotel Suggestions: We can provide recommendations for nearby hotels based on your preferences and budget.
Feel free to explore online booking platforms for the most cost-effective options.
Do you offer customized training for organizations?
Yes, we provide tailored training solutions designed to meet the specific needs of your organization. Customized courses can be delivered either in-person or online, and you can select the dates and duration that best fit your schedule. For more details, please contact us at inhouse@euromatech.com
What types of training formats do you offer?
We provide two flexible training formats to suit your preferences:
- Classroom Training: Experience in-person learning with expert instructors. Engage in interactive discussions, hands-on activities, and benefit from face-to-face networking.
- Online Training: Join live online sessions from anywhere, offering flexibility for those with busy schedules or who prefer remote learning.
- In-House Training: We can bring our training directly to your organization, allowing for tailored sessions that address your specific needs and objectives.
Can you assist with visa arrangements?
Yes, we can help by issuing an official Letter of Invitation once you’ve confirmed your training registration, which can assist in your visa application process.
Who will be the senior consultant leading the training?
We are happy to share the profiles of our expert instructors. To learn more about their qualifications and experience, please contact us info@euromatech.com
