An Intensive 5-day Training Course
Balanced Scorecard & KPIs
Aligning Strategy, Organisational Performance & Human Capital through Meaningful Measures
CLASSROOM DATES
INTRODUCTION
This Balanced Scorecard & KPIs training course develops the practical capability to translate organisational strategy into measurable objectives, meaningful performance indicators and aligned organisational priorities. The Balanced Scorecard provides a structured way to look beyond financial results and understand the customer, process and organisational capabilities that drive sustainable performance. When supported by well-designed KPIs, it enables managers to monitor strategic progress and focus attention on the results that matter.
This EuroMaTech training course takes participants through strategy translation, strategy mapping, scorecard development, KPI design and performance reporting. Particular attention is given to cascading objectives across organisational levels and connecting strategic priorities with departmental and human capital performance. Participants will learn how to establish targets, define KPI ownership, design effective dashboards and conduct structured performance reviews. The course concludes with KPI governance and implementation planning to help organisations build a practical and sustainable performance management system.
This Balanced Scorecard & KPIs training course will highlight:
- Translating organisational strategy into measurable performance objectives
- Developing strategy maps and Balanced Scorecards
- Designing meaningful leading and lagging KPIs
- Connecting organisational, departmental and human capital performance
- Cascading objectives and measures while maintaining strategic alignment
- Strengthening performance reporting, accountability and review processes
TRAINING OBJECTIVES
By the end of this Balanced Scorecard & KPIs training course, participants will be able to:
- Translate strategic priorities into clear performance objectives.
- Develop strategy maps using Balanced Scorecard principles.
- Design relevant KPIs with clear definitions, targets and ownership.
- Cascade objectives and measures across organisational levels.
- Connect human capital measures with strategic and organisational performance.
- Establish dashboards, performance reviews and KPI governance processes.
WHO SHOULD ATTEND?
Who Should Attend?
This Balanced Scorecard & KPIs training course is designed for professionals involved in strategic planning, organisational performance, HR management and performance measurement. It will be particularly valuable for:
- Strategic Planning Managers
- HR and Human Capital Managers
- Performance Management Professionals
- HR Business Partners
- Organisational Development Professionals
- Corporate Planning Professionals
- Business Excellence Professionals
- Department and Functional Managers
- KPI and Management Reporting Professionals
- Managers responsible for organisational or workforce performance
TRAINING METHODOLOGY
This Balanced Scorecard & KPIs training course combines expert-led presentations, facilitated discussions, strategy-mapping exercises, KPI-design workshops and organisational case scenarios. Participants will translate strategic priorities into objectives, develop cause-and-effect relationships and select measures for different Balanced Scorecard perspectives. Practical exercises will address KPI definitions, target setting, cascading, human capital measures and dashboard development. The methodology emphasises practical application and the development of a coherent performance framework.
TRAINING SUMMARY
Upon completing this Training Course, participants and their organisations will experience:
- Stronger alignment between strategy and organisational performance
- Greater clarity around strategic objectives and expected results
- More meaningful and consistent performance indicators
- Improved alignment between organisational and human capital priorities
- Better visibility of performance gaps and strategic progress
- Stronger accountability through structured performance reviews
Participants attending this Balanced Scorecard & KPIs training course will develop:
- Greater understanding of strategic performance management
- Practical skills in developing Balanced Scorecards and strategy maps
- Improved capability in designing and evaluating KPIs
- Stronger understanding of performance cascading and alignment
- Greater ability to connect workforce measures with organisational outcomes
- Improved confidence in interpreting and communicating performance information
TRAINING OUTLINE
Day 1: Strategy, Performance & the Balanced Scorecard
- Connecting organisational strategy with performance management
- Understanding the purpose of the Balanced Scorecard
- Translating strategic priorities into measurable objectives
- Understanding the four Balanced Scorecard perspectives
- Identifying strategic themes and critical success factors
- Establishing ownership and accountability for strategic objectives
Day 2: Strategy Mapping & Scorecard Development
- Understanding cause-and-effect relationships between objectives
- Developing objectives across the four perspectives
- Building an integrated strategy map
- Testing the logic and alignment of strategic objectives
- Converting strategy maps into Balanced Scorecards
- Linking strategic initiatives with scorecard objectives
Day 3: Designing Effective KPIs & Targets
- Understanding the characteristics of effective KPIs
- Distinguishing KPIs from operational measures and activity metrics
- Selecting leading and lagging indicators
- Developing clear KPI definitions and measurement formulas
- Establishing baselines, targets and performance thresholds
- Defining data sources, reporting frequency and KPI ownership
Day 4: Cascading Performance & Human Capital Alignment
- Cascading strategic objectives across organisational levels
- Aligning corporate, departmental and functional scorecards
- Connecting organisational objectives with workforce priorities
- Selecting strategic human capital and HR performance measures
- Linking employee contribution with organisational outcomes
- Avoiding conflicting measures and excessive KPI proliferation
Day 5: Performance Reporting, Review & KPI Governance
- Designing Balanced Scorecard dashboards and management reports
- Interpreting trends, gaps and exceptions against targets
- Conducting structured strategic performance reviews
- Converting performance findings into management actions
- Establishing KPI governance, data quality and accountability
- Developing a practical Balanced Scorecard implementation roadmap
CALL ME BACK
Do you wish for us to conduct this course at your premises?
Discover In-House Solutions
ACCREDITATION
EuroMaTech is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.
FAQ
EuroMaTech provides a range of ISO certification and compliance training courses, including:
- ISO 9001 – Quality Management Systems Training
- ISO 45001 – Occupational Health & Safety Management Training
- ISO 14001 – Environmental Management Systems Training
These courses help organizations adopt internationally recognized standards and improve their overall performance.
To register for a training course, you can:
- Visit the EuroMaTech website, browse the available courses, and follow the online registration process.
- Contact EuroMaTech’s support team for assistance with course selection or inquiries about corporate training solutions.
EuroMaTech stands out as a leader in training and professional development due to:
- 30+ years of experience delivering high-impact training courses across industries.
- Accreditations from leading institutions, ensuring top-tier course quality and recognition.
- A portfolio of thousands of training courses, serving professionals at every level.
- A focus on innovation and future-ready learning models, including blended and digital training.
- Long-term partnerships with organizations globally, ensuring sustained success through talent development.
EuroMaTech has successfully delivered thousands of training courses, with thousands of professionals from over 50 countries attending annually.
We are happy to share the profiles of our expert instructors. To learn more about their qualifications and experience, please contact us info@euromatech.com
We provide two flexible training formats to suit your preferences:
- Classroom Training: Experience in-person learning with expert instructors. Engage in interactive discussions, hands-on activities, and benefit from face-to-face networking.
- Online Training: Join live online sessions from anywhere, offering flexibility for those with busy schedules or who prefer remote learning.
- In-House Training: We can bring our training directly to your organization, allowing for tailored sessions that address your specific needs and objectives.
Yes, we provide tailored training solutions designed to meet the specific needs of your organization. Customized courses can be delivered either in-person or online, and you can select the dates and duration that best fit your schedule. For more details, please contact us at inhouse@euromatech.com
Yes, we can assist you with the following:
- Corporate Discount: If available, we can extend our corporate discount for your stay at selected hotels.
- Hotel Suggestions: We can provide recommendations for nearby hotels based on your preferences and budget.
Feel free to explore online booking platforms for the most cost-effective options.
