An Intensive 5-day Training Course
Managing Project Stakeholder Relationships:
Interpersonal Skills for Building and Managing Relationships
- Format: Classroom
- Duration: 5 days
- Language: English
- Accredited: CPE, KHDA Certified training courses
INTRODUCTION
Project success is delivered by people. Projects affect people both during their conduct and afterwards. Project management is, therefore, all about people – people who are stakeholders in the project. This highly participative EuroMaTech training course will help you to cultivate your stakeholder relationship skills.
Participants attending the Managing Project Stakeholder Relationships training course will develop the following competencies:
- An assertive approach to interpersonal relationships
- Encourage Creativity
- Strive for ‘Win-win’ solutions
- Promote Commitment to Project Goals
TRAINING OBJECTIVES
This Managing Project Stakeholder Relationships training course aims to enable participants to achieve the following objectives:
- Be Assertive
- Understand your and others’ Motivational Values
- Use Influencing Skills
- Improve Communications
- Use Conflict Resolution Skills
- Prepare for and lead Negotiations
WHO SHOULD ATTEND?
- Project Sponsors
- Project Managers
- Project Management Team members
- Subject Matter Experts
- PMO members
TRAINING METHODOLOGY
The Managing Project Stakeholder Relationships training course will combine presentations with interactive practical exercises, supported by video materials, activities and case studies. Delegates will be encouraged to participate actively in relating the principles of stakeholder engagement to the particular needs of their workplace.
TRAINING SUMMARY
The Managing Project Stakeholder Relationships training course covers essential knowledge and skills to build and manage relationships with project stakeholders. This includes assertiveness, motivation, influencing, communication, conflict resolution and negotiation.
TRAINING OUTLINE
PROGRAMME OUTLINE
Day 1 - Introduction to Project Management
- What is a project?
- What is Project Management?
- Project Management Principles and Performance Domains
- Project Roles and Responsibilities
- Project stakeholders
- Effective Stakeholder Engagement
Day 2 - Assertiveness and Motivation
- Aggressive and Passive Behaviours
- What is Assertiveness?
- How to be Assertive
- What Motivates People
- Motivational Values
- Creating a Motivational Environment
Day 3 - Creativity, Decision Making and Influencing
- Creative Thinking
- Decision Making
- Stakeholder Attitudes
- Sources of Power and Influence
- Influencing techniques
- Preparing and Delivering an Influencing Statement
Day 4 - Communication and Conflict Management
- Barriers to Communication
- The Communication Process
- Ways to Improve Communication
- What is Conflict?
- Approaches to Conflict Management
- Resolving Warranted and Unwarranted Conflict
Day 5 - Negotiation
- The importance of ‘win-win’
- Negotiation objectives and limits
- Establishing tradeables and considering ‘what-if’ scenarios
- Starting the negotiation
- Trading to achieve ‘win-win’, summarising and concluding
- Action Planning
CALL ME BACK
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ACCREDITATION
EuroMaTech is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit.
Euromatech is a Knowledge & Human Development Authority (KHDA) approved training institute in Dubai, licensed and approved to deliver training courses in the UAE.
The KHDA is the regulatory authority in the UAE, that oversees administering, approving, supervising, and controlling the activities of various education providers in the UAE. We are proud of our commitment to ensuring quality training courses and status as a KHDA-approved training provider.
Taught by our team of highly qualified trainers, our KHDA approved training courses will provide you with an enriching learning experience and practical knowledge that will help you future-proof your career and support professional development within your organisation.
