An Intensive 3-day Training Course
Proficient Protocol Management Professional
Gain Proficient Protocol Management Skills to Excel in Formal Events and Diplomacy
INTRODUCTION
The Proficient Protocol Management Professional is the main liaison between their organisation and the global community, both Government and Commercial. The Protocol Professional facilitates and manages relationships to ensure company-based staff obtain all necessary assistance to interact confidently and effectively with very senior individuals, including informal and structured situations. It covers the full range of conventions, rules, customs, and expectations that professional communicators must master in order to work professionally with VIPs and in high-level business. You will learn the written and unwritten rules of official protocol and business etiquette, as well as international cultural norms and variations.
Participants attending the Proficient Protocol Management Professional online training course will develop the following competencies:
- Understand the universal principles of protocol, etiquette, courtesy, and manners
- Navigate and manage interpersonal dynamics in important encounters
- Display appropriate international business etiquette in many contexts
- Prepare and host VIP visits and formal occasions
- Interact respectfully with people from many cultures, nations, and regions
- Display cultural sensitivity across international dynamics
TRAINING OBJECTIVES
Program Objectives
This Proficient Protocol Management Professional online training course aims to enable participants to achieve the following objectives:
- Understand the universal principles of protocol, etiquette, courtesy and manners
- Navigate and manage interpersonal dynamics in important encounters
- Make a good impression and avoid causing offence or embarrassment in high profile situations
- Display appropriate international business etiquette in many contexts
- Prepare and host VIP visits and formal occasions
- Interact respectfully with people from many cultures, nations and regions
- Display cultural sensitivity across international dynamics
TRAINING METHODOLOGY
The Proficient Protocol Management online training course will combine presentations with interactive practical exercises, supported by video materials, activities and case studies. Delegates will be encouraged to participate actively in relating the principles of protocol management to the particular needs of their workplace. (Browse More Management and Leadership Training Courses)
TRAINING SUMMARY
Program Summary
The Proficient Protocol Management Professional online training course covers essential skills such as communicating persuasively and with impact, confidence to handle challenging etiquette situations and flexibility to adapt to the needs of important visitors and occasions. This allows you to develop deeper cultural awareness with those around you. This is crucial towards inspiring visitors and achieving business goals whilst influencing individuals to support company proposals.
TRAINING OUTLINE
Day 1: Social & Business Etiquette
- Differences between protocol, etiquette, and hosting
- Social etiquette vs business and diplomatic etiquette
- Understanding international differences
- Communication skills
- Introductions – the art of making conversation
- Meeting, greeting, and receiving
Day 2: Cultural Awareness
- Culture, protocol, and cross-cultural sensitivities
- Gift giving and receiving
- Dining etiquette for different occasions
- Entertaining, preparing and hosting VIP visits and occasions
- Hosting royalty, politicians, and diplomats
- Bilateral and multi-lateral events
Day 3: Protocol and etiquette for VIPs
- Where to find the information required
- Greeting and assisting VIPs
- Security
- Seating plans and arrangements
- Royal and diplomatic protocol
- Protocol logistics
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ACCREDITATION
EuroMaTech is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.
Euromatech is a Knowledge & Human Development Authority (KHDA) approved training institute in Dubai, licensed and approved to deliver training courses in the UAE.
The KHDA is the regulatory authority in the UAE, that oversees administering, approving, supervising, and controlling the activities of various education providers in the UAE. We are proud of our commitment to ensuring quality training courses and status as a KHDA-approved training provider.
FAQ
Do you provide assistance with hotel accommodation?
Yes, we can assist you with the following:
- Corporate Discount: If available, we can extend our corporate discount for your stay at selected hotels.
- Hotel Suggestions: We can provide recommendations for nearby hotels based on your preferences and budget.
Feel free to explore online booking platforms for the most cost-effective options.
Do you offer customized training for organizations?
Yes, we provide tailored training solutions designed to meet the specific needs of your organization. Customized courses can be delivered either in-person or online, and you can select the dates and duration that best fit your schedule. For more details, please contact us at [email protected]
What types of training formats do you offer?
We provide two flexible training formats to suit your preferences:
- Classroom Training: Experience in-person learning with expert instructors. Engage in interactive discussions, hands-on activities, and benefit from face-to-face networking.
- Online Training: Join live online sessions from anywhere, offering flexibility for those with busy schedules or who prefer remote learning.
- In-House Training: We can bring our training directly to your organization, allowing for tailored sessions that address your specific needs and objectives.
Can you assist with visa arrangements?
Yes, we can help by issuing an official Letter of Invitation once you’ve confirmed your training registration, which can assist in your visa application process.
Who will be the senior consultant leading the training?
We are happy to share the profiles of our expert instructors. To learn more about their qualifications and experience, please contact us [email protected]
