An Intensive 5-day Training Course
Agile and Design Thinking
Human-Centered Innovation, Agile Delivery and Change for the Energy Sector
CLASSROOM DATES
INTRODUCTION
Exploration and production companies face pressure to lower costs, improve safety and reliability, decarbonize operations and serve a growing set of internal and external stakeholders - all at the same time. Many of these challenges cannot be solved by applying yesterday's solutions faster. They call for a disciplined way to understand the real problem, generate better options and test them quickly before committing capital.
This EuroMaTech training course brings together three complementary disciplines. Design thinking provides a human-centered process to empathize with users, define the right problem, ideate and prototype solutions. Agile provides the iterative delivery engine - Scrum, Kanban and short feedback cycles - that turns validated ideas into results. Change management ensures that new solutions are understood, accepted and adopted by the people who must use them. Participants practice the full cycle, using hands-on facilitation techniques, on a real challenge from their own workplace.
TRAINING OBJECTIVES
By the end of this Agile and Design Thinking training course, participants will be able to:
- Explain the principles of design thinking, Lean and agile, and how they combine into one innovation cycle
- Use empathy interviews, empathy maps, personas and journey maps to understand internal and external users
- Frame problems precisely using root-cause tools, point-of-view statements and How Might We questions
- Facilitate workshops that engage end users and stakeholders in generating and prioritizing solutions
- Build and test prototypes and minimum viable products to learn quickly at low cost
- Run agile delivery with Scrum and Kanban, and plan the work over the short and long term
- Lead the change that new solutions require, overcome resistance and use user-centered communication to drive adoption
WHO SHOULD ATTEND?
This Agile and Design Thinking training course is suitable for a wide range of professionals, but will greatly benefit:
- Managers and team leaders responsible for improvement, innovation or change
- Engineers, project and operations professionals seeking new ways to solve problems
- Members of digital, innovation, continuous-improvement and transformation teams
- Product owners, Scrum masters and project managers moving to agile delivery
- HSE, HR and support function professionals redesigning internal services
TRAINING METHODOLOGY
This EuroMaTech training uses a variety of proven adult learning techniques to ensure engagement, comprehension, and practical application. Each day combines expert-led facilitation with structured group discussions, case studies, paired and small-group exercises, and reflective practice. Participants will engage in real-world scenario work and leave each day with a concrete action checkpoint. The training course concludes with individual action planning to ensure every participant has specific, committed next steps for their workplace.
TRAINING SUMMARY
Participants follow the design thinking cycle over the first three days - empathize, define, ideate, prototype and test - then turn their solution into results with agile delivery on Day 4, and plan its adoption through change management and user-centered communication on Day 5. A workplace challenge chosen on Day 1 runs through the whole training course.
This is a general Agile and Design Thinking training course; it does not lead to a third-party certification such as the KMI Certified Knowledge Specialist (CKS).
TRAINING OUTLINE
Day 1: The Innovation Imperative and Empathize
- Disruptive change in the energy sector and the case for innovation
- What is innovation? Incremental, radical and disruptive innovation, and common innovation traps
- The roots of the approach: design thinking, Lean and agile combined
- Design thinking: a human-centered approach to innovation and the five-stage process
- Identifying users and stakeholders, including internal customers
- Conducting effective empathy interviews
- Empathy maps, personas and customer journey mapping
Activities and case studies: Selecting the workplace challenge for the training course; empathy interviews and journey mapping of an internal process, such as a maintenance or permit-to-work request
Day 2: Define and Ideate
- Structured problem solving: a hypothesis-led approach
- Defining the problem: 5W2H, fishbone diagram and the 5 Whys
- From insight to point-of-view statements and How Might We questions
- Divergent, convergent and lateral thinking
- Brainstorming, mind mapping and six thinking hats
- Facilitating ideation workshops with end users and stakeholders
- Selecting and prioritizing ideas: impact and effort matrix, MoSCoW, dot voting and multi-criteria evaluation
Activities and case studies: Root-cause analysis of the workplace challenge; facilitated ideation workshop using six thinking hats and mind mapping; creativity exercises
Day 3: Prototype, Test and Learn
- Proof of concept, prototype and minimum viable product (MVP)
- Rapid prototyping techniques: paper models, storyboards and role-play
- Testing with users and capturing feedback
- Lean startup: build, measure, learn
- Product-market fit and the innovation adoption lifecycle
- Five questions to predict the success of a creative idea
Activities and case studies: Build and test prototypes with peer users and iterate; case study: MVP examples from leading companies
Day 4: Agile Delivery
- The Agile Manifesto: values and principles
- Waterfall, agile or hybrid? The agile and stage-gate model for technology and capital projects
- Scrum: roles, product backlog, sprints and events
- Kanban and visual management of work
- Two-pizza teams, psychological safety and self-organization
- Planning agile and design thinking work: short-term workshops and longer-term roadmaps
- Top ten lessons from implementing agile in large organization
Activities and case studies: Mini sprint on the prototype (sprint planning, daily scrum, sprint review and retrospective); process improvement simulation (the ball game)
Day 5: Leading Change and Driving Adoption
- Why new solutions fail: the dynamics of change and how people react to it
- Exploring the underlying drivers of resistance to change
- Assessing change impact and readiness
- Approaches to change and a practical change roadmap
- Building a change agent network
- User-centered communication: stakeholder mapping and tailoring the message to each audience
- Measuring and sustaining change, and building a culture of innovation
- Personal action plan
Activities and case studies: Change impact and readiness assessment for the solution; adoption and communication plan; final pitch to a leadership panel; individual action planning
CALL ME BACK
Do you wish for us to conduct this course at your premises?
Discover In-House Solutions
ACCREDITATION
EuroMaTech is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.
FAQ
We are happy to share the profiles of our expert instructors. To learn more about their qualifications and experience, please contact us info@euromatech.com
We provide flexible training formats to suit your preferences:
- Classroom Training: Experience in-person learning with expert instructors. Engage in interactive discussions, hands-on activities, and benefit from face-to-face networking.
- Online Training: Join live online sessions from anywhere, offering flexibility for those with busy schedules or who prefer remote learning.
- In-House Training: We can bring our training directly to your organization, allowing for tailored sessions that address your specific needs and objectives.
Yes, we provide tailored training solutions designed to meet the specific needs of your organization. Customized courses can be delivered either in-person or online, and you can select the dates and duration that best fit your schedule. For more details, please contact us at inhouse@euromatech.com
Yes, we can assist you with the following:
- Corporate Discount: If available, we can extend our corporate discount for your stay at selected hotels.
- Hotel Suggestions: We can provide recommendations for nearby hotels based on your preferences and budget.
Feel free to explore online booking platforms for the most cost-effective options.
