An Intensive 5-day Training Course
Interpersonal and Communication Skills
Develop crucial skills to effectively connect, inspire, write, and communicate with all stakeholders
CLASSROOM DATES
ONLINE DATES
INTRODUCTION
In this Interpersonal and Communication Skills training course, participants will explore effective communication, understanding the emotional and contextual factors that influence interactions and develop skills in both written and interpersonal communication. This very practical training course aims to improve the ability to convey messages clearly, listen actively, and engage with all stakeholders.
Participants will develop skills to build connections, encourage collaboration, resolve conflicts, and engage stakeholders. The course teaches nonverbal communication, active listening, and empathy to create trust and openness. Participants will learn to adapt their communication style to different audiences, managing interactions with confidence and respect. These skills enhance teamwork, increase productivity, and foster a supportive workplace culture.
Participants attending this five-day course will develop the following competencies:
- The psychology of communication
- Effective email, letter, and meeting minute writing
- Improved Communication with Stakeholders
- Authoring professional technical reports
- Effective presentation skills
TRAINING OBJECTIVES
The EuroMaTech training course aims to help participants to develop the following objectives:
- Apply communication methods to remove barriers to effective communication
- Analyse audience to provide focused communication
- Evaluate methods to deliver a tailored message in all communication channels
- Conduct feedback sessions with empathy and emotional intelligence
- Produce clear, accurate, and audience focussed technical reports
WHO SHOULD ATTEND?
This Interpersonal and Communication Skills Training Course is ideal for:
- All people seeking to improve their ability to communicate effectively in the workplace.
- Team leaders and managers who want to foster collaboration and create a positive team environment.
- Individuals looking to enhance their skills in listening, empathy, and written communication.
- Anyone aiming to build stronger relationships with colleagues, clients, and stakeholders
TRAINING METHODOLOGY
Participants in this course will receive comprehensive training on each topic outlined in the seminar. The trainer will employ a range of proven adult learning techniques to ensure engaging and effective learning experiences. The seminar methodology includes dynamic presentations on each subject, along with interactive, trainer-led discussions. To enhance understanding, the course incorporates role-plays, small group activities, practical exercises, and feedback sessions, all designed to solidify learning and build practical skills.
TRAINING SUMMARY
This Interpersonal and Communication Training Course provides a comprehensive toolkit for mastering effective communication. By focusing on both verbal and nonverbal techniques, active listening, and written communication, participants gain the skills to create meaningful connections and handle complex interactions with confidence. This training empowers individuals to adapt their communication style to diverse situations, leading to improved teamwork, higher productivity, and a cohesive workplace culture.
TRAINING OUTLINE
Day 1: Introducing the Psychology of Communication
- The psychology of communication
- Barriers and pitfalls of communication
- Differences between written and verbal communication
- The power of active listening
- SOLER Technique for effective communication
Day 2: Effective Email, Letter, and Meeting Minute Writing
- The power of Plain English
- Using big words – the science of why not to
- Writing better business letters
- Effective email writing and email/ SM etiquette
- Taking Minutes in meetings
Day 3: Improving Communication with Stakeholders
- The stakeholder engagement process
- The key tools of stakeholder engagement
- Assessing and classifying key influencers
- Developing an action plan for engaging with stakeholders
- An Introduction to Negotiation: the win-win concept
Day 4: Authoring Professional Technical Reports
- Planning technical reports: structure/topics needed
- Understand the main steps in drafting a report (a ten-step process)
- Use and limitations of graphics, illustrations, flowcharts, bullets, and tables
- Summaries, introductions, and using appendices
- Proofreading, design, and layout issues
Day 5: Effective Presentation Skills
- Overcoming the fear of presenting
- Avoiding common mistakes in presenting
- PowerPoint: to be or not to be
- The importance of storytelling
- Personal Action Planning
CALL ME BACK
Do you wish for us to conduct this course at your premises?
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ACCREDITATION
EuroMaTech is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.
Euromatech is a Knowledge & Human Development Authority (KHDA) approved training institute in Dubai, licensed and approved to deliver training courses in the UAE.
The KHDA is the regulatory authority in the UAE, that oversees administering, approving, supervising, and controlling the activities of various education providers in the UAE. We are proud of our commitment to ensuring quality training courses and status as a KHDA-approved training provider.
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FAQ
What makes EuroMaTech a leader in professional training?
EuroMaTech stands out as a leader in training and professional development due to:
- 30+ years of experience delivering high-impact training courses across industries.
- Accreditations from leading institutions, ensuring top-tier course quality and recognition.
- A portfolio of thousands of training courses, serving professionals at every level.
- A focus on innovation and future-ready learning models, including blended and digital training.
- Long-term partnerships with organizations globally, ensuring sustained success through talent development.
How can I register for a EuroMaTech training course?
To register for a training course, you can:
- Visit the EuroMaTech website, browse the available courses, and follow the online registration process.
- Contact EuroMaTech’s support team for assistance with course selection or inquiries about corporate training solutions.
Does EuroMaTech offer international training courses?
Yes, EuroMaTech delivers training courses in major cities worldwide, including locations across Europe, Asia, Africa, and the Middle East, in addition to its extensive presence in Dubai.
Where are EuroMaTech’s training courses held?
EuroMaTech conducts its training courses at prestigious venues across Dubai and other major international cities. Additionally, virtual training options are available, allowing participants to join courses remotely from anywhere in the world.
What ISO training courses does EuroMaTech offer?
EuroMaTech provides a range of ISO certification and compliance training courses, including:
- ISO 9001 – Quality Management Systems Training
- ISO 45001 – Occupational Health & Safety Management Training
- ISO 14001 – Environmental Management Systems Training
These courses help organizations adopt internationally recognized standards and improve their overall performance.
How does EuroMaTech ensure the quality of its training courses?
EuroMaTech ensures the highest standards by:
- Partnering with globally recognized accrediting bodies such as ILM, CPD, PMI, NEBOSH, and HRCI.
- Designing training courses with a focus on practical, real-world applications.
- Using experienced instructors with industry expertise.
- Continuously updating course content to reflect current trends and best practices.
Does EuroMaTech provide customized corporate training courses?
Yes, EuroMaTech specializes in tailored corporate training courses designed to meet the unique needs of organizations. These customized courses are ideal for businesses seeking to upskill teams across different departments or regions.
How many professionals have attended EuroMaTech’s training courses?
EuroMaTech has successfully delivered thousands of training courses, with thousands of professionals from over 50 countries attending annually.
What industries does EuroMaTech serve through its training courses?
EuroMaTech provides specialized training courses for a wide range of industries, including:
- Oil & Gas
- Energy & Power
- Construction & Infrastructure
- Banking & Finance
- Healthcare
- Telecommunications
- Logistics & Supply Chain
- Aviation & Aerospace
- Government & Public Sector
- Hospitality & Tourism
- Information Technology & Cybersecurity
- Human Resources & Talent Management
Are EuroMaTech’s training courses accredited?
Yes, EuroMaTech’s training courses are accredited by globally recognized institutions, ensuring high-quality, internationally respected certifications. Key accreditations include:
- ILM (Institute of Leadership & Management)
- CPD (Continuing Professional Development Certification Service)
- PMI (Project Management Institute)
- NEBOSH (National Examination Board in Occupational Safety and Health)
- HRCI (Human Resource Certification Institute)
What types of training courses does EuroMaTech offer?
EuroMaTech offers a diverse portfolio of training courses designed to meet the needs of professionals at all levels. These include:
- Leadership & Management Development Training
- Technical & Engineering Training Courses
- Project & Risk Management Training
- Health, Safety & Environmental (HSE) Training
- Finance & Accounting Training Courses
- ISO Compliance & Certification Training
- Human Resources & Talent Management Training
- Soft Skills & Communication Training Courses
Do you provide assistance with hotel accommodation?
Yes, we can assist you with the following:
- Corporate Discount: If available, we can extend our corporate discount for your stay at selected hotels.
- Hotel Suggestions: We can provide recommendations for nearby hotels based on your preferences and budget.
Feel free to explore online booking platforms for the most cost-effective options.
Do you offer customized training for organizations?
Yes, we provide tailored training solutions designed to meet the specific needs of your organization. Customized courses can be delivered either in-person or online, and you can select the dates and duration that best fit your schedule. For more details, please contact us at inhouse@euromatech.com
What types of training formats do you offer?
We provide two flexible training formats to suit your preferences:
- Classroom Training: Experience in-person learning with expert instructors. Engage in interactive discussions, hands-on activities, and benefit from face-to-face networking.
- Online Training: Join live online sessions from anywhere, offering flexibility for those with busy schedules or who prefer remote learning.
- In-House Training: We can bring our training directly to your organization, allowing for tailored sessions that address your specific needs and objectives.
Can you assist with visa arrangements?
Yes, we can help by issuing an official Letter of Invitation once you’ve confirmed your training registration, which can assist in your visa application process.
Who will be the senior consultant leading the training?
We are happy to share the profiles of our expert instructors. To learn more about their qualifications and experience, please contact us info@euromatech.com
