An Intensive 5-day Training Course
Fundamentals of Digital Diplomacy
Enhancing Performance through Optimal Use of Digital Resources
INTRODUCTION
This Fundamentals of Digital Diplomacy training course is designed to help participants develop a ‘toolkit’ of skills and knowledge so that they can demonstrate capability and talent when it comes to communicating with others and achieving success in the digital age. Diplomatic activities increasingly use internet and digital tools, and other information technologies. Those engaged in diplomatic activities rely on the internet and social networking platforms to find information, communicate with colleagues, negotiate draft texts in electronic format and to conduct meetings remotely. This EuroMaTech training course aims to enhance performance in the workplace by:
- Exploring the world of effective digital communication
- Optimising use of digital information, including checking our sources
- Learning how to set up and conduct meetings online
- Discovering the skills of online negotiation
- Examining the use and misuse of social media
TRAINING OBJECTIVES
By the end of the Fundamentals of Digital Diplomacy training course, participants will be able to:
- Determine how to improve the way they communicate with others through digital media
- Understand how they can enhance their day-to-day work using digital media
- Identify the most effective channels and understand how to use them
- Understand how to persuade senior staff and other colleagues of the benefits of digital engagement
- Identify issues of security and transparency and know how best to deal with them
- Understand fake news and the tools needed to authenticate information
WHO SHOULD ATTEND?
- PR and Public Affairs Professionals
- Strategy and Policy professionals
- Executives and managers with diplomatic responsibilities
- Civil Servants
- Anyone considering a career in diplomacy
- Staff of international and non-governmental organisations, translators, business people and others who wish to improve their understanding of diplomacy-related topics
TRAINING METHODOLOGY
This EuroMaTech training course is highly interactive using a variety of experiential learning methods including: discussion, group activities, practice, case studies and review. As well as the required theory, this programme mainly focusses on participants being able to experience and acquire vital skills.
TRAINING SUMMARY
Outstanding communication skills are an essential part of diplomacy. In the 21st century, digital skills are vital. This is a rapidly changing landscape, however, with new technologies and tools emerging at great pace. This Fundamentals of Digital Diplomacy training course enables participants to understand not only the basics of what digital tools can bring, but to judge the point at which you should invest in a new tool to minimise waste and maximise efficiency.
TRAINING OUTLINE
Day 1 - Overview - Essentials of E Diplomacy
- A short history of digital diplomacy
- New tools for diplomacy
- New skills for diplomats
- New pitfalls and dangers
- Looking ahead to the next generation of technology
- The culture-shift from traditional to digital
Day 2 - E Diplomacy and Communication Management
- Learn how to communicate effectively using digital channels
- What tools do you need?
- E communication protocols and policies
- Social networks
- Blogs
- Learn how to get proposals accepted
Day 3 - E Meetings and E Negotiation
- How to set up and run effective e meetings
- Ensure buy-in and participant involvement in e meetings
- Etiquette and the importance of the chair
- E negotiation – prepare, prepare, prepare
- Understand the causes of conflict and their resolution
- Collaborative drafting online
Day 4 - Security Essentials
- Wikileaks and beyond
- Cybercrime and cybersecurity
- Disinformation campaigns
- The merchants of doubt
- Verifying e-information using digital tools
- Research skills – beyond Google
Day 5 - Public Diplomacy
- Shaping public perception
- The power of websites to build transparency and trust
- Developing a social media presence and profile
- Building communities online
- Ensuring information security
- Developing your personal action plan
CALL ME BACK
Do you wish for us to conduct this course at your premises?
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ACCREDITATION
EuroMaTech is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.
Euromatech is a Knowledge & Human Development Authority (KHDA) approved training institute in Dubai, licensed and approved to deliver training courses in the UAE.
The KHDA is the regulatory authority in the UAE, that oversees administering, approving, supervising, and controlling the activities of various education providers in the UAE. We are proud of our commitment to ensuring quality training courses and status as a KHDA-approved training provider.
FAQ
Do you provide assistance with hotel accommodation?
Yes, we can assist you with the following:
- Corporate Discount: If available, we can extend our corporate discount for your stay at selected hotels.
- Hotel Suggestions: We can provide recommendations for nearby hotels based on your preferences and budget.
Feel free to explore online booking platforms for the most cost-effective options.
Do you offer customized training for organizations?
Yes, we provide tailored training solutions designed to meet the specific needs of your organization. Customized courses can be delivered either in-person or online, and you can select the dates and duration that best fit your schedule. For more details, please contact us at [email protected]
What types of training formats do you offer?
We provide two flexible training formats to suit your preferences:
- Classroom Training: Experience in-person learning with expert instructors. Engage in interactive discussions, hands-on activities, and benefit from face-to-face networking.
- Online Training: Join live online sessions from anywhere, offering flexibility for those with busy schedules or who prefer remote learning.
- In-House Training: We can bring our training directly to your organization, allowing for tailored sessions that address your specific needs and objectives.
Can you assist with visa arrangements?
Yes, we can help by issuing an official Letter of Invitation once you’ve confirmed your training registration, which can assist in your visa application process.
Who will be the senior consultant leading the training?
We are happy to share the profiles of our expert instructors. To learn more about their qualifications and experience, please contact us [email protected]
