An Intensive 3-day Training Course
Emotional Intelligence During Times of Crisis
Leverage Emotional Intelligence to Navigate and Lead Effectively During Crisis Situations

INTRODUCTION
Navigating a crisis demands a specific set of interpersonal skills centered on emotional awareness and control. This Emotional Intelligence Training Course is essential for any professional aiming to demonstrate calmness and resilience to achieve organizational objectives in a challenging, rapidly changing environment. Organizations now, more than ever, value employees who display high competency in communicating, influencing, motivating others, and managing work-related stress, making it imperative to cultivate these skills.
This comprehensive program provides the foundational tools for handling high-pressure situations with grace and strategic insight. Delegates will learn to face crises with a composed mindset, keeping work relationships productive and positive even under duress.
- Demonstrate Crisis Leadership: Learn to face significant challenges and crises with emotional intelligence, projecting calm and confidence
- Cultivate Productive Relationships: Keep all work relationships productive and collaborative by actively cultivating emotional intelligence in daily interactions
- Recognize and Control Stress: Accurately recognize personal stress levels and implement techniques to keep them under control
- Master Empathetic Communication: Communicate effectively with team members using emotionally intelligent language that builds trust and understanding
- Interpret Social Cues: Sharply pick up on subtle social cues and learn to respond to them appropriately to navigate complex interpersonal dynamics
This training is designed to transform your approach to stress and interaction, making you a invaluable asset to your team during turbulent times.
TRAINING OBJECTIVES
The core objective of this Emotional Intelligence During Times of Crisis Course is to equip professionals with a robust emotional toolkit for navigating uncertainty. Furthermore, the course will provide strategies to manage relationships with team members more successfully.
- Develop Emotional Intelligence: Build a stronger foundation of self-awareness and self-regulation to enhance your emotional intelligence
- Handle Crisis with Confidence: Gain the confidence and poise needed to deal effectively with high-pressure crisis situations
- Relate More Effectively: Improve your interpersonal skills to relate with colleagues, superiors, and reports more effectively
- Learn Stress Techniques: Acquire practical techniques to handle emotional stress, maintain focus, and avoid burnout
- Manage Team Relationships: Develop strategies to manage and nurture positive working relationships with all team members
This ultimately allows you and your team to work together more effectively and productively, even in the most demanding circumstances.
WHO SHOULD ATTEND?
This Emotional Intelligence Training Course is designed for a wide range of professionals committed to personal and professional development.
- Managers, Supervisors & Team Leaders: Anyone in a Leadership Position Who Needs to Guide Their Team Through Challenging Periods
- All Employees: Any Individual Interested in Understanding Their Emotions and Improving Their Productivity and Interactions in the Workplace
- Professionals Facing Crisis: All Managers, Leaders, and Professionals Who are Required to Deal with Crisis and High-Stress Situations as Part of Their Role

TRAINING METHODOLOGY
This online Emotional Intelligence During Times of Crisis Course utilizes a dynamic and engaging virtual learning format. The training combines insightful presentations with interactive practical exercises, ensuring the content is both theoretical and applicable.
The methodology is supported by relevant video material and real-world case studies that illustrate key emotional intelligence principles. This approach creates a participative online environment that is both educational and highly engaging for all delegates.
TRAINING SUMMARY
This EuroMaTech training course provides the essential skills for managing yourself and your relationships with team members during periods of high stress. You will develop critical emotional skills, including self-awareness, self-management, and the ability to empathize with others effectively.
The training imparts the confidence to handle challenging situations and the flexibility to adapt while maintaining a clear sense of self. These skills are crucial for inspiring your team to achieve goals and influencing individuals to support a common direction during a crisis.
TRAINING OUTLINE
Day 1: Emotionally Intelligence During Crisis
- Importance of Emotional Intelligence During Crisis
- Perception and Our Emotions
- Developing Self Awareness
- Enhancing Our Potential
- Solving Problems in Crisis
- Improving Teamwork During Crisis
Day 2: Developing Our Emotional Intelligence During Crisis
- Developing Intrapersonal Skills
- Enhancing Interpersonal Skills
- Managing Stress During Crisis
- Holistic Approach to Deal with Emotional Stress
- Encouraging an Emotional Intelligent Team
- Bonding Together in Times of Crisis
Day 3: Inspiring an Emotional Intelligent Team in Times of Crisis
- Cultivating an Emotionally Intelligent Work Culture
- Achieving the Zone of Our Best Performance
- Fostering Healthy Work Relationships
- Collaborative Team Synergy
- Facing a Crisis with Confidence
- Developing an Action Plan
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ACCREDITATION

Euromatech is a Knowledge & Human Development Authority (KHDA) approved training institute in Dubai, licensed and approved to deliver training courses in the UAE.
The KHDA is the regulatory authority in the UAE, that oversees administering, approving, supervising, and controlling the activities of various education providers in the UAE. We are proud of our commitment to ensuring quality training courses and status as a KHDA-approved training provider.
FAQ
EuroMaTech provides a range of ISO certification and compliance training courses, including:
- ISO 9001 – Quality Management Systems Training
- ISO 45001 – Occupational Health & Safety Management Training
- ISO 14001 – Environmental Management Systems Training
These courses help organizations adopt internationally recognized standards and improve their overall performance.
To register for a training course, you can:
- Visit the EuroMaTech website, browse the available courses, and follow the online registration process.
- Contact EuroMaTech’s support team for assistance with course selection or inquiries about corporate training solutions.
EuroMaTech stands out as a leader in training and professional development due to:
- 30+ years of experience delivering high-impact training courses across industries.
- Accreditations from leading institutions, ensuring top-tier course quality and recognition.
- A portfolio of thousands of training courses, serving professionals at every level.
- A focus on innovation and future-ready learning models, including blended and digital training.
- Long-term partnerships with organizations globally, ensuring sustained success through talent development.
EuroMaTech has successfully delivered thousands of training courses, with thousands of professionals from over 50 countries attending annually.
We are happy to share the profiles of our expert instructors. To learn more about their qualifications and experience, please contact us info@euromatech.com
We provide two flexible training formats to suit your preferences:
- Classroom Training: Experience in-person learning with expert instructors. Engage in interactive discussions, hands-on activities, and benefit from face-to-face networking.
- Online Training: Join live online sessions from anywhere, offering flexibility for those with busy schedules or who prefer remote learning.
- In-House Training: We can bring our training directly to your organization, allowing for tailored sessions that address your specific needs and objectives.
Yes, we provide tailored training solutions designed to meet the specific needs of your organization. Customized courses can be delivered either in-person or online, and you can select the dates and duration that best fit your schedule. For more details, please contact us at inhouse@euromatech.com
Yes, we can assist you with the following:
- Corporate Discount: If available, we can extend our corporate discount for your stay at selected hotels.
- Hotel Suggestions: We can provide recommendations for nearby hotels based on your preferences and budget.
Feel free to explore online booking platforms for the most cost-effective options.