An Intensive 5-day Training Course
Advanced Documents and Records Management Compliance
Develop Expertise in Advanced Records Management to Meet Compliance Requirements
CLASSROOM DATES
INTRODUCTION
Effective documents and records management is a mission-critical organisational capability in an era defined by accelerating regulatory scrutiny, data protection obligations, artificial intelligence adoption, and enterprise-wide digital transformation. Organisations must manage records to ensure integrity, accessibility, security, and compliance across the full information lifecycle — from creation and capture through to defensible disposition.
The Advanced Documents and Records Management Course has been comprehensively updated for 2026 to reflect the rapid evolution of the field. Emerging forces — including generative AI (GenAI), cloud-native architectures, blockchain-based record verification, and expanded global privacy legislation — are fundamentally reshaping how records are governed, protected, and used as strategic business assets.
This course builds on the foundational pillars of ISO 15489 and ISO 27001 while integrating the newest standards landscape, including ISO 30301 (Management Systems for Records), ISO 22428 (Records in Cloud Environments), ISO 18128:2024 (Records Risk Assessment), ISO 21946 (Appraisal for Managing Records), and ISO/IEC 42001:2023 (AI Management Systems). Participants gain a practical, end-to-end framework for aligning records governance with organisational risk, regulatory obligations, and digital strategy.
Key focus areas include:
- Advanced records management policies, procedures, and standards (updated 2026 standards suite)
- Compliance with ISO 15489:2016, ISO 27001:2022, ISO 30301:2019, and ISO 22428
- AI and GenAI governance in records management — including ISO/IEC 42001:2023 alignment
- Cloud-native records architecture, hybrid environments, and multi-cloud governance
- Blockchain and cryptographic verification for record authenticity and immutability
- Electronic file plans, retention schedules, disposition authorities, and defensible deletion
- Advanced security frameworks, zero-trust access controls, and information protection
- Integration of RM across ERP, ECM, and collaboration platforms (Microsoft 365, SharePoint, Teams)
- Digital preservation, long-term accessibility, and format migration
- Expanded global privacy compliance: GDPR, UK GDPR, US state privacy laws, and cross-border data transfers
KEY SKILLS YOU WILL GAIN
After completing this training course, participants will be able to demonstrate the following skills and competencies:
- Records Governance – Establish compliant records management frameworks aligned with the 2026 international standards suite, including ISO 15489, ISO 30301, and ISO 18128:2024.
- AI & GenAI Governance - Govern AI-generated records, manage AI agent access to repositories, validate LLM outputs as official records, and implement ISO/IEC 42001:2023 requirements.
- Information Security – Apply zero-trust security controls, identity and access management (IAM) for human and AI users, and encryption standards to protect sensitive records.
- Cloud RM - Design and govern records management in cloud, hybrid, and multi-cloud environments in accordance with ISO 22428 and sovereign data requirements.
- Metadata & Taxonomy Design – Develop advanced classification schemes, ontologies, and AI-assisted metadata strategies to improve retrieval, control, and lifecycle management.
- Compliance Management – Implement, monitor, and audit compliance with international standards, sector regulations, GDPR, and emerging AI legislation.
- Digital Preservation - Apply digital preservation strategies — format migration, emulation, checksums, and OAIS reference models — to ensure long-term record accessibility.
- ECM Integration – Align RM practices with Microsoft 365, SharePoint, Salesforce, SAP, and other enterprise platforms through automated capture and governance policies.
TRAINING OBJECTIVES
By the end of this Documents and Records Management Course, participants will be able to:
- Master advanced records management policies, standards, and procedures including the 2026 updated standards suite.
- Develop business cases and technical requirements for selecting, implementing, and auditing records management solutions in cloud, hybrid, and on-premises environments.
- Design and implement retention schedules, disposal authorities, and defensible disposition workflows compliant with current legislation.
- Govern AI-generated and AI-processed records, including identity and access management for AI agents, and validate AI system outputs as admissible records.
- Apply AI and machine learning tools for automated classification, intelligent metadata extraction, and anomaly detection in records systems.
- Manage records in cloud computing environments, including SaaS platforms, sovereign cloud, and hybrid multi-cloud architectures.
- Implement digital preservation strategies — including OAIS, format migration, emulation, and integrity verification — for long-term record accessibility.
- Ensure compliance with global privacy regulations (GDPR, UK GDPR, US state laws) and sector-specific mandates (SOX, HIPAA, FCA, GLBA).
- Establish robust zero-trust access controls, blockchain-based verification, and audit trail mechanisms.
- Lead records management change programmes including training, governance frameworks, and cultural transformation for digital ways of working.
WHO SHOULD ATTEND?
This Advanced Documents and Records Management Course is suitable for professionals who are responsible for compliance, governance, information integrity, and digital transformation, including:
- Document and records management professionals
- Information Governance and Privacy Officers
- IT Managers, Architects, and Technical Staff
- Compliance Officers and Internal Auditors
- Document Controllers and Administrators
- Digital Transformation and Change Managers
- Records Management Supervisors and Team Leaders
- Suppliers, Vendors, and EDRMS Solution Providers
- Information Security and Cyber-Risk Specialists
- AI Programme and Data Governance Leads
TRAINING METHODOLOGY
The 2026 edition of the Advanced Documents and Records Management Course is delivered through an intensive, applied learning model that balances conceptual rigour with hands-on practice. The methodology is structured around three interlocking elements:
Interactive Workshops & Facilitated Discussion
Each day opens with a structured workshop session focused on that day's theme. Facilitated discussions surface real-world compliance challenges and critical success factors. Participants explore current debates in records governance, AI oversight, and international standard alignment.
Applied Exercises & Scenario Simulation
Practical exercises develop tangible skills: building retention schedules, designing file plans, configuring metadata taxonomies, and auditing compliance controls. Scenario-based simulations — including data breach response, regulatory audit readiness, and AI agent access governance — mirror real organisational challenges.
Technology Demonstrations
Live demonstrations cover contemporary EDRMS platforms, AI-powered classification tools, cloud governance solutions, and blockchain record verification. Participants evaluate tool capabilities against ISO requirements and organisational use cases.
Case Studies & Group Presentations
Multi-sector case studies (public sector, financial services, healthcare, and technology) illustrate how leading organisations have implemented advanced records governance. Day 5 group presentations allow participants to synthesise and present solutions to complex, real-world scenarios.
TRAINING SUMMARY
The Documents and Records Management Course equips participants with advanced skills to align records management practices with international compliance and security standards. The course strengthens understanding of how records governance, information security, and operational efficiency intersect.
Participants gain practical insight into implementing ECM strategies, designing metadata and classification frameworks, and applying retention and disposal policies. Emphasis is placed on integrating auditing, compliance, and governance into everyday records management activities.
By the end of the course, participants return to their organisations with actionable strategies to enhance compliance, improve records management efficiency, and safeguard critical business information across its entire lifecycle.
TRAINING OUTLINE
Day 1: Strategy, Standards & the 2026 Regulatory Landscape
- Evolution and strategic value of records management in 2026 (ISO 15489, ISO 30301)
- ISO 18128:2024 — Identifying and analysing risks to records and records systems
- Aligning records strategy with enterprise risk, digital strategy, and ESG objectives
- ISO 27001:2022 updates & ISO/IEC 42001:2023 (AI Management Systems) implications for records
- Global privacy laws: GDPR, CCPA, cross-border transfers & sector-specific rules (DORA, MiFID II)
- Creating a Records Management Audit Register (ISO 30301 / ISO 15489 alignment)
- Developing a records risk register using ISO 18128:2024 methodology
- Workshop: Building a strategic records charter & mapping regulatory obligations to controls
Day 2: AI, Automation & Intelligent Records Governance
- AI/ML in records management: automated classification, metadata extraction, anomaly detection
- Generative AI & LLMs — implications for authenticity, provenance, and evidential value
- Policy frameworks for AI-generated records: capture, retention, and disposition
- ISO/IEC 42001:2023 alignment — embedding recordkeeping into AI governance
- AI agents in the enterprise: IAM, access governance, audit trails, and human oversight
- Automated workflow design: auto-capture, auto-classification, intelligent disposition triggers
- Machine learning for retention schedule optimisation and intelligent appraisal
- Workshop: Developing an AI records governance policy & responding to a regulatory enquiry
Day 3: Cloud Architecture, Security & Digital Preservation
- ISO 22428 — Managing records in cloud environments: SaaS, IaaS, hybrid, sovereign cloud
- Multi-cloud governance, vendor management, SLAs, data residency, and exit clauses
- Zero-trust security, advanced encryption, DLP, and IRM/DRM for records
- Blockchain, distributed ledger, cryptographic hash verification for tamper-evident records
- Cyber resilience: ransomware response, backup strategies, and recovery planning
- Digital preservation: OAIS (ISO 14721), format obsolescence, migration, and emulation
- Long-term preservation of AI-generated records: checksums, fixity checking, preservation metadata
- Workshop: Designing a cloud-native records architecture & evaluating vendors against ISO 22428
Day 4: Metadata, Classification, Compliance & Implementation
- Advanced metadata planning and AI-assisted auto-tagging — accuracy and quality assurance
- Taxonomy design, ontologies, and integrating records into enterprise architecture (ISO 21965)
- Implementing file plans across Microsoft 365, SharePoint Online, and collaboration platforms
- Advanced retention scheduling, defensible disposition, legal hold management, and ISO 21946 appraisal
- Compliance controls matrix: mapping ISO 15489, ISO 27001:2022, and ISO 30301 requirements
- Managing records in collaboration tools: Teams, Zoom, and hybrid workforces
- Electronic/digital signatures and legal admissibility (eIDAS 2.0) and implementation roadmap
- Workshop: Building a compliance controls matrix & designing a retention schedule for regulated sectors
Day 5: Case Studies, Presentations & Strategic Synthesis
- Case Study 1 — Financial Services: AI-generated records under MiFID II, DORA, ISO 15489 & ISO 27001
- Case Study 2 — Healthcare: EDRMS for HIPAA-regulated clinical records in a multi-cloud environment
- Case Study 3 — Public Sector: Digital preservation & OAIS implementation in sovereign cloud contexts
- Case Study 4 — Technology: Governing AI-generated records in agile, distributed product environments
- Group work: Strategy, AI governance framework, cloud-native EDRMS, and multi-jurisdictional compliance
- Group presentations (15 minutes each): proposed solution, rationale, and standards alignment
- Panel Q&A, peer feedback, and facilitator synthesis of key lessons and emerging best practices
- Course evaluation, participant reflection, and certificate of completion
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ACCREDITATION
EuroMaTech is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.
Euromatech is a Knowledge & Human Development Authority (KHDA) approved training institute in Dubai, licensed and approved to deliver training courses in the UAE.
The KHDA is the regulatory authority in the UAE, that oversees administering, approving, supervising, and controlling the activities of various education providers in the UAE. We are proud of our commitment to ensuring quality training courses and status as a KHDA-approved training provider.
FAQ
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