An Intensive 5-day Training Course
Supplier Relationship Management (SRM) and Operational Excellence
Obtaining Superior Performance through Collaboration
CLASSROOM DATES
INTRODUCTION
The Supplier Relationship Management Course by EuroMaTech provides participants with the tools and insights to build, manage, and optimize supplier partnerships that deliver long-term value and performance improvements.
Supplier Relationship Management (SRM) is not just about monitoring performance—it is about creating strategic, collaborative relationships that drive mutual growth, innovation, and efficiency. By combining SRM principles with operational excellence, organizations can unlock hidden value within their supply chain, reduce risks, and enhance overall competitiveness.
This comprehensive Supplier Relationship Management Training will help participants identify critical suppliers, assess their impact on organizational success, and design strategies for collaboration and performance improvement. The course emphasizes segmentation of the supply base, joint development initiatives, and performance-based relationship management to ensure measurable outcomes.
Key learning areas in Supplier Relationship Management Course:
- Segmenting suppliers to identify strategic and critical partners
- Applying appropriate management approaches for different supplier categories
- Enhancing communication and performance monitoring across supply networks
- Driving operational excellence through joint improvement initiatives
- Leveraging supplier relationships for business growth and competitive advantage
TRAINING OBJECTIVES
By the end of this SRM Training, participants will be able to:
- Measure and improve supplier performance using structured KPIs
- Identify opportunities to increase procurement efficiency and value creation
- Develop strategic sourcing and supplier collaboration strategies
- Review and refine critical supply management approaches
- Manage long-term strategic relationships that support innovation
- Implement joint working models for mutual operational improvement
WHO SHOULD ATTEND?
This Supplier Relationship Management Training is designed for professionals responsible for supplier relationships, procurement strategy, and operational performance. It will be particularly beneficial to:
- Procurement and Purchasing Professionals
- Supply Chain and Operations Managers
- Logistics, Warehouse, and Distribution Practitioners
- Supplier Relationship and Contract Management Teams
- Business Process Owners and Project Professionals
- Anyone involved in supplier engagement or performance improvement initiatives
TRAINING METHODOLOGY
The Supplier Relationship Management Course uses a highly interactive and practical learning approach. Delivered by an expert in procurement and supply chain management, the course combines instructor-led presentations, case studies, and group activities that simulate real-world supplier engagement challenges.
Participants will engage in collaborative discussions, scenario-based exercises, and team assignments to deepen their understanding of SRM and operational excellence practices. This hands-on format ensures delegates can directly apply the learned principles to enhance supplier collaboration and organizational efficiency.
TRAINING SUMMARY
This EuroMaTech Supplier Relationship Management (SRM) and Operational Excellence Training equips participants with the skills to transform supplier relationships into strategic assets. By focusing on collaboration with critical suppliers, participants will learn how to unlock value, drive performance, and minimize supply chain risks.
The course enables professionals to create supplier partnerships that deliver measurable outcomes—such as cost efficiency, process improvement, and innovation. By integrating SRM with operational excellence principles, organizations can strengthen resilience, optimize supply chain performance, and gain a lasting competitive advantage.
TRAINING OUTLINE
Day 1: Understanding the Supply Chain
- Overview of Supply Chain Functions Within the Organisation
- Securing Innovation from the Supply Base
- The Golden Rules of Supply Chain Management
- Supply Chain Models and Types
- The Global Supply Chain and Operations Integration
Day 2: SRM and Strategic Collaborative Relationships
- Introduction to the Principles of SRM
- The Importance of the Buyer / Supplier Relationship
- Developing the SRM Strategy
- Collaboration and Joint Working
- Motivating Suppliers and Continuous Improvement
Day 3: Principles of Operational Excellence
- Objectives of Operations Management
- Alignment of Organisational Operations and Functional Strategies
- Core Operational Principles
- Strategic Planning
- Operations Management – Tools and Techniques
Day 4: Goals and Objectives of Supplier Management
- Key Roles and Responsibilities
- Identify and Agree Deliverables from Suppliers
- Aligning the Goals with the Procurement Strategy
- Involving the Relevant Stakeholders
- Identifying Risks and Their Impact / Probability
Day 5: Supplier Collaboration to Achieve Operational Excellence
- Transforming the Supplier Relationship
- Supplier Evaluation Criteria
- Appropriate Supplier Methodologies
- Total Cost Approach
- Shrinking the Supplier Base
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ACCREDITATION
EuroMaTech is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.
Euromatech is a Knowledge & Human Development Authority (KHDA) approved training institute in Dubai, licensed and approved to deliver training courses in the UAE.
The KHDA is the regulatory authority in the UAE, that oversees administering, approving, supervising, and controlling the activities of various education providers in the UAE. We are proud of our commitment to ensuring quality training courses and status as a KHDA-approved training provider.
FAQ
EuroMaTech provides a range of ISO certification and compliance training courses, including:
- ISO 9001 – Quality Management Systems Training
- ISO 45001 – Occupational Health & Safety Management Training
- ISO 14001 – Environmental Management Systems Training
These courses help organizations adopt internationally recognized standards and improve their overall performance.
To register for a training course, you can:
- Visit the EuroMaTech website, browse the available courses, and follow the online registration process.
- Contact EuroMaTech’s support team for assistance with course selection or inquiries about corporate training solutions.
EuroMaTech stands out as a leader in training and professional development due to:
- 30+ years of experience delivering high-impact training courses across industries.
- Accreditations from leading institutions, ensuring top-tier course quality and recognition.
- A portfolio of thousands of training courses, serving professionals at every level.
- A focus on innovation and future-ready learning models, including blended and digital training.
- Long-term partnerships with organizations globally, ensuring sustained success through talent development.
EuroMaTech has successfully delivered thousands of training courses, with thousands of professionals from over 50 countries attending annually.
We are happy to share the profiles of our expert instructors. To learn more about their qualifications and experience, please contact us [email protected]
We provide two flexible training formats to suit your preferences:
- Classroom Training: Experience in-person learning with expert instructors. Engage in interactive discussions, hands-on activities, and benefit from face-to-face networking.
- Online Training: Join live online sessions from anywhere, offering flexibility for those with busy schedules or who prefer remote learning.
- In-House Training: We can bring our training directly to your organization, allowing for tailored sessions that address your specific needs and objectives.
Yes, we provide tailored training solutions designed to meet the specific needs of your organization. Customized courses can be delivered either in-person or online, and you can select the dates and duration that best fit your schedule. For more details, please contact us at [email protected]
Yes, we can assist you with the following:
- Corporate Discount: If available, we can extend our corporate discount for your stay at selected hotels.
- Hotel Suggestions: We can provide recommendations for nearby hotels based on your preferences and budget.
Feel free to explore online booking platforms for the most cost-effective options.
