An Intensive 5-day Training Course
Certificate in Operational Excellence and Continuous Improvement
Mastering the Principles, Processes and Practices of Operational Excellence
CLASSROOM DATES
INTRODUCTION
Organisations must embrace efficiency, adaptability, and innovation to remain ahead. The Operational Excellence and Continuous Improvement Course by EuroMaTech provides a practical framework for driving sustainable improvements and embedding a culture of excellence across all levels of an organisation.
This Operational Excellence Training Course equips participants with the tools and techniques to optimise processes, improve quality, and harness lean practices to deliver measurable results. From mastering process efficiency to implementing digital transformation strategies, delegates will learn to address both the technical and human dimensions of operational improvement.
The Certificate in Operational Excellence highlights how leaders and professionals can eliminate waste, improve supply chain resilience, and integrate Six Sigma methodologies to strengthen performance. Beyond process optimisation, the course also emphasises the importance of fostering a culture where continuous improvement becomes part of everyday operations.
By attending this Operational Excellence course, participants will:
- Understand the principles and practices of operational excellence.
- Analyse and redesign processes to maximise efficiency.
- Apply Lean and SMED techniques to eliminate waste.
- Strengthen supply chain and quality management systems.
- Lead organisational change with confidence and vision.
TRAINING OBJECTIVES
By the end of this Operational Excellence and Continuous Improvement Course, participants will be able to:
- Define the core principles and practices of operational excellence.
- Analyse, evaluate, and redesign processes to maximise value.
- Apply key tools such as Lean, SMED, forecasting, and scheduling.
- Implement Six Sigma and quality management approaches effectively.
- Improve supply chain performance and operational resilience.
- Recognise the human factors critical to sustaining improvement.
WHO SHOULD ATTEND?
The Certificate in Operational Excellence is ideal for professionals seeking to enhance their ability to improve processes and drive performance. It is best suited for:
- Operations, Production, and Manufacturing Managers
- Supply Chain and Logistics Professionals
- Quality, Process, and Continuous Improvement Specialists
- Project Managers and Team Leaders Overseeing Operations
- Professionals Aspiring to Leadership Roles in Operations Management
TRAINING METHODOLOGY
This Operational Excellence Training Course applies a highly practical and interactive approach. Participants will benefit from instructor-led presentations, collaborative group discussions, and hands-on exercises using proven frameworks such as value stream mapping and performance dashboards.
Process simulations and real-world case studies help reinforce concepts, while practical tools ensure that delegates leave with immediately applicable skills to enhance efficiency and foster continuous improvement within their organisations.
TRAINING SUMMARY
The Operational Excellence and Continuous Improvement Course delivers the knowledge, tools, and confidence required to optimise operations and build a culture of excellence. By combining Lean, Six Sigma, and quality management practices, participants will learn to eliminate waste, enhance supply chain resilience, and deliver measurable results that strengthen both customer satisfaction and organisational performance.
Through this course, professionals will develop practical problem-solving capabilities, leadership awareness, and the ability to drive sustainable change. Graduates of this Certificate in Operational Excellence will return to their organisations ready to implement frameworks that deliver lasting impact, improve efficiency, and support career advancement in operations leadership.
TRAINING OUTLINE
Day 1: The Foundations of Operations Excellence
- Operations Management: Scope, Responsibilities, and Impact
- The Strategic Role of Operations in Competitiveness
- Industry 4.0 and the Digital Transformation of Operations
- Frameworks for Operations Improvement
- Linking Operational Excellence to Corporate Strategy
Day 2: Planning and Control for Performance
- Operations Planning and Control: Principles and Tools
- Forecasting Demand and Capacity Requirements
- Scheduling Methods and Inventory Control
- Managing Operational Risk and Variability
- Performance Measurement and KPIs for Control
Day 3: Lean Operations and Continuous Improvement
- Principles of Lean Operations and Waste Elimination
- Flow, Pull Systems, and Kaizen Practices
- Reducing Changeover Times with SMED
- Workplace Organisation Systems (5S and Beyond)
- Embedding Lean Practices into Daily Operations
Day 4: Process & Quality Improvement
- Advanced Operations Planning and Control Applications
- Process Improvement: Mapping, Analysis, and Redesign
- Quality Management Systems and TQM Principles
- Six Sigma and the DMAIC Improvement Framework
- Sustaining a Culture of Operational Excellence
Day 5: People, Design and the Future of Operations
- Job and Workplace Design for Productivity and Ergonomics
- The Human Side of Operations: Motivation, Skills, and Change
- Supply Chain Integration and Collaboration for Excellence
- Future Trends: Sustainability, Resilience, and Digital Supply Chains
- Implementing the Competency Framework for Operational Leaders
CALL ME BACK
Do you wish for us to conduct this course at your premises?
Discover In-House Solutions
ACCREDITATION
EuroMaTech is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.
Euromatech is a Knowledge & Human Development Authority (KHDA) approved training institute in Dubai, licensed and approved to deliver training courses in the UAE.
The KHDA is the regulatory authority in the UAE, that oversees administering, approving, supervising, and controlling the activities of various education providers in the UAE. We are proud of our commitment to ensuring quality training courses and status as a KHDA-approved training provider.
FAQ
EuroMaTech provides a range of ISO certification and compliance training courses, including:
- ISO 9001 – Quality Management Systems Training
- ISO 45001 – Occupational Health & Safety Management Training
- ISO 14001 – Environmental Management Systems Training
These courses help organizations adopt internationally recognized standards and improve their overall performance.
To register for a training course, you can:
- Visit the EuroMaTech website, browse the available courses, and follow the online registration process.
- Contact EuroMaTech’s support team for assistance with course selection or inquiries about corporate training solutions.
EuroMaTech stands out as a leader in training and professional development due to:
- 30+ years of experience delivering high-impact training courses across industries.
- Accreditations from leading institutions, ensuring top-tier course quality and recognition.
- A portfolio of thousands of training courses, serving professionals at every level.
- A focus on innovation and future-ready learning models, including blended and digital training.
- Long-term partnerships with organizations globally, ensuring sustained success through talent development.
EuroMaTech has successfully delivered thousands of training courses, with thousands of professionals from over 50 countries attending annually.
We are happy to share the profiles of our expert instructors. To learn more about their qualifications and experience, please contact us [email protected]
We provide two flexible training formats to suit your preferences:
- Classroom Training: Experience in-person learning with expert instructors. Engage in interactive discussions, hands-on activities, and benefit from face-to-face networking.
- Online Training: Join live online sessions from anywhere, offering flexibility for those with busy schedules or who prefer remote learning.
- In-House Training: We can bring our training directly to your organization, allowing for tailored sessions that address your specific needs and objectives.
Yes, we provide tailored training solutions designed to meet the specific needs of your organization. Customized courses can be delivered either in-person or online, and you can select the dates and duration that best fit your schedule. For more details, please contact us at [email protected]
Yes, we can assist you with the following:
- Corporate Discount: If available, we can extend our corporate discount for your stay at selected hotels.
- Hotel Suggestions: We can provide recommendations for nearby hotels based on your preferences and budget.
Feel free to explore online booking platforms for the most cost-effective options.
