An Intensive 5-day Training Course
Operations Management Masterclass
Translating Organisational Goals into Operational Performance Objectives
INTRODUCTION
Operations form the base of every organisation, whether in manufacturing, service or non-profit industries. Today’s competitive pressures have led to a sharper focus on operational efficiency, working capital management, and return on assets. Striving to achieve operational excellence is one of the most important contributors to an organisation’s sustainable performance and growth.
Knowledge and expertise in operations management is an important requirement of personnel across all business functions and there is an increasing demand for operations management specialists in all types of organisations.
Participants attending this EuroMaTech training course will develop the following competencies:
- Align the voice of the customer with business strategy
- Understand core operational practices
- Understand the importance operational excellence
- Develop an operational excellence action plan
- Efficiently utilise resources by employing effective planning and controlling activities
TRAINING OBJECTIVES
This Operations Management Masterclass training course aims to enable participants to achieve the following objectives:
- Translate organisation goals into operational performance objectives
- Efficiently utilise resources by employing effective planning and controlling activities
- Understand what operational excellence is
- Recognise the significance of operations and how it fits in the customer supply chain
- Emphasise the importance of change
- Develop problem-solving skills in relations to managing operations
WHO SHOULD ATTEND?
The Operations Management Masterclass training course is specifically developed for executives, superintendents, supervisors, team leaders, coordinators, officers and specialists responsible for:
- Operations
- Procurement / Purchasing
- Supply Chain / Logistics
- Production / Manufacturing
- Warehousing / Inventory
- Quality / R & D
- Projects
- Business / Process Improvement
- Plant / Utilities
- Applications
- Performance
TRAINING METHODOLOGY
Delivered by a world-class subject matter expert in Operations Management, participants will increase their competencies through a variety of instructional methods, individual and team exercises, group discussions and specific team assignments covering the main topics presented in this EuroMaTech training course.
This is a highly interactive and competitive EuroMaTech training course where the participants will work and compete in team exercises; whereby all participants will grasp the essential elements of obtaining operational excellence.
TRAINING SUMMARY
The Operations Management Masterclass training course covers essential skills such as lowering labour costs, increasing efficiency and reducing waste. You will recognise the significance of operations and how it fits in the customer supply chain in relation to other business functions, such as human resources, purchasing, marketing, finance, etc. The training course emphasises the importance of change, facilitation of learning, cross-functional teamwork; and developing problem-solving skills in relation to managing operations so that optimal productivity and efficiency is achieved.
TRAINING OUTLINE
Day 1 : Fundamentals of Operations Management
- What does Operations Management involve?
- The importance of Operations Management
- Key Processes and Terms of Operations Management
- Skills required of an Operations Manager
- The role and responsibilities of the Operations Manager
Day 2 : Principles of Operational Excellence
- Objectives of Operations Management
- Alignment of organisational operations and functional strategies
- Core Operational Principles
- Strategic Planning
- Operations Management – Tools and Techniques
Day 3 : Logistics and Supply Chain Management
- Managing the Supply Chain
- Location, capacity and layout strategy
- Materials management and strategy
- Inventory Management
- Manufacturing Information Systems (MRP, MRP11, ERP)
- Just-in-Time systems
Day 4 : Managing Quality and Service Delivery
- Lean thinking and six sigma
- Quality control and improvement
- Service Delivery System Design
- Process Flow Analysis
- Sales and Operations Planning (S&OP)
Day 5 : Business Process Management (BPM)
- The value and benefits of Business Process Management
- The principles of Business Process Management and how to apply them
- The strategic, tactical and operational considerations in a comprehensive BPM framework
- Process Problem Analysis
- Business Process Redesign (BPR)
CALL ME BACK
Do you wish for us to conduct this course at your premises?
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ACCREDITATION
EuroMaTech is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.
Euromatech is a Knowledge & Human Development Authority (KHDA) approved training institute in Dubai, licensed and approved to deliver training courses in the UAE.
The KHDA is the regulatory authority in the UAE, that oversees administering, approving, supervising, and controlling the activities of various education providers in the UAE. We are proud of our commitment to ensuring quality training courses and status as a KHDA-approved training provider.
FAQ
Do you provide assistance with hotel accommodation?
Yes, we can assist you with the following:
- Corporate Discount: If available, we can extend our corporate discount for your stay at selected hotels.
- Hotel Suggestions: We can provide recommendations for nearby hotels based on your preferences and budget.
Feel free to explore online booking platforms for the most cost-effective options.
Do you offer customized training for organizations?
Yes, we provide tailored training solutions designed to meet the specific needs of your organization. Customized courses can be delivered either in-person or online, and you can select the dates and duration that best fit your schedule. For more details, please contact us at [email protected]
What types of training formats do you offer?
We provide two flexible training formats to suit your preferences:
- Classroom Training: Experience in-person learning with expert instructors. Engage in interactive discussions, hands-on activities, and benefit from face-to-face networking.
- Online Training: Join live online sessions from anywhere, offering flexibility for those with busy schedules or who prefer remote learning.
- In-House Training: We can bring our training directly to your organization, allowing for tailored sessions that address your specific needs and objectives.
Can you assist with visa arrangements?
Yes, we can help by issuing an official Letter of Invitation once you’ve confirmed your training registration, which can assist in your visa application process.
Who will be the senior consultant leading the training?
We are happy to share the profiles of our expert instructors. To learn more about their qualifications and experience, please contact us [email protected]
