An Intensive 5-day Training Course
Best Practices in Communication and Relational Skills
Developing Competencies to Persuade and Motivate Others
CLASSROOM DATES
INTRODUCTION
Technical expertise alone is no longer enough for leaders and managers to achieve sustainable success. The ability to communicate effectively and build strong relationships has become a core competency that distinguishes outstanding leaders from average ones. The Best Practices in Communication and Relational Skills Training Course equips professionals with the communication tools and interpersonal strategies necessary to lead, motivate, and inspire others.
Effective communication underpins every aspect of organisational life—from motivating teams to aligning stakeholders and creating a shared vision for success. Strong relational skills allow leaders to foster trust, build collaboration, and manage challenges with empathy and clarity. This EuroMaTech course is designed to help participants master these essential abilities and transform the way they interact with colleagues, employees, and stakeholders.
By joining this training, participants will gain practical techniques to:
- Listen actively and empathetically to better understand others
- Communicate objectives clearly and inspire shared commitment
- Build and sustain relationships founded on trust and respect
- Translate organisational strategy into actionable goals
- Foster a culture of collaboration and mutual support
Delegates will leave with renewed confidence in their ability to communicate effectively, strengthen workplace relationships, and cultivate high-performing, engaged teams.
TRAINING OBJECTIVES
By the end of this Communication and Relational Skills Training Course, participants will be able to:
- Demonstrate active listening to show respect and understanding
- Clarify objectives and set clear expectations with team members
- Foster collaboration and team spirit to achieve shared goals
- Ensure inclusive discussions where diverse views are valued
- Use effective communication to motivate, inspire, and influence others
- Deliver impactful presentations to gain recognition and support for team objectives
WHO SHOULD ATTEND?
This EuroMaTech Communication and Relational Skills Course is ideal for professionals seeking to enhance their leadership and interpersonal effectiveness, including:
- Supervisors Seeking to Strengthen Communication with Their Teams
- Managers and Team Leaders Aiming to Inspire and Engage Employees
- High-Potential Professionals Preparing for Leadership Roles
- Executives Wishing to Refine Motivational and Relational Capabilities
- Professionals in People-Facing Roles Who Want to Influence and Collaborate Effectively
TRAINING METHODOLOGY
This highly interactive training course combines theory with practice to ensure immediate workplace application. Participants will engage in role-plays, case studies, group discussions, and video-based exercises to develop communication strategies in real-world contexts. Questionnaires and syndicate work will encourage reflection on personal communication styles, while collaborative tasks provide the opportunity to test and refine new techniques. The learning approach emphasises experiential training, ensuring participants not only understand communication best practices but can confidently apply them in their leadership and workplace settings.
TRAINING SUMMARY
The Best Practices in Communication and Relational Skills Training Course provides professionals with a proven framework to enhance their communication impact and relational effectiveness. Participants will master core competencies such as active listening, providing constructive feedback, building trust, motivating others, and managing discussions to achieve buy-in. These skills empower leaders to build cohesive, high-performing teams that feel valued and inspired. By the conclusion of the course, participants will be confident in their ability to influence, collaborate, and lead with stronger communication practices that drive both individual and organisational success.
TRAINING OUTLINE
Day 1: Sharpening Up Active Listening; Giving Feedback
- Paying Attention to Words and Body Language
- Controlling Ourselves so We Can Learn from Others
- Asking Good Questions and Listening to Answers
- Checking Understanding and Reframing
- Finding Time-out Space for One2One Feedback
- Keeping Feedback Timely and Motivating
Day 2: Building Relationships Based on Trust; Creating Respect for Others; Enabling Collaboration
- Building Truthfulness, Responsiveness, Consistency, Loyalty and Capabilities
- Encouraging Openness and Willingness to Share Ideas and Information
- Developing a Collaborative Culture Within Our Team
- Rewarding Accountability and Collaboration
- Developing a Collaborative Mindset
- Creating a Cohesive Team with Mutual Respect
Day 3: Conveying the Organisation’s Vision; Setting Clear Priorities; Motivating & Persuading
- Creating a Sense of Urgency and Purpose that Motivates People
- Creating Ownership so the Vision is Shared and Empowering
- Clarifying Deadlines and Expected Performance Standards
- Checking Understanding and Gaining Agreement
- Keeping People Committed to the Team
- Giving Opportunities to Succeed
Day 4: Facilitating Discussion & Debate; Win-Win Negotiations; Managing Effective Meetings
- Paying Attention to Diverse Personalities and Undercurrents
- Ensuring Everyone Contributes
- Focussing on Positive Outcomes for all Parties
- Aiming for Commitment, Not just Agreement
- Key Responsibilities of the Meeting Chair
- Maintaining Interest and Participation During Meetings
Day 5: Giving Presentations; Action Planning
- Structuring Presentations So Key Points are Understood and Remembered
- How to Include a Call to Action that Leads to Change
- A Positive Image: Body Language, Dress Code and Voice
- Building Rapport with the Audience
- Avoiding Pitfalls: Stage Fright, Hostile Questions, Yawning and Other Problems
- Developing a Personal Action Plan
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ACCREDITATION
EuroMaTech is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.
Euromatech is a Knowledge & Human Development Authority (KHDA) approved training institute in Dubai, licensed and approved to deliver training courses in the UAE.
The KHDA is the regulatory authority in the UAE, that oversees administering, approving, supervising, and controlling the activities of various education providers in the UAE. We are proud of our commitment to ensuring quality training courses and status as a KHDA-approved training provider.
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FAQ
EuroMaTech provides a range of ISO certification and compliance training courses, including:
- ISO 9001 – Quality Management Systems Training
- ISO 45001 – Occupational Health & Safety Management Training
- ISO 14001 – Environmental Management Systems Training
These courses help organizations adopt internationally recognized standards and improve their overall performance.
To register for a training course, you can:
- Visit the EuroMaTech website, browse the available courses, and follow the online registration process.
- Contact EuroMaTech’s support team for assistance with course selection or inquiries about corporate training solutions.
EuroMaTech stands out as a leader in training and professional development due to:
- 30+ years of experience delivering high-impact training courses across industries.
- Accreditations from leading institutions, ensuring top-tier course quality and recognition.
- A portfolio of thousands of training courses, serving professionals at every level.
- A focus on innovation and future-ready learning models, including blended and digital training.
- Long-term partnerships with organizations globally, ensuring sustained success through talent development.
EuroMaTech has successfully delivered thousands of training courses, with thousands of professionals from over 50 countries attending annually.
We are happy to share the profiles of our expert instructors. To learn more about their qualifications and experience, please contact us info@euromatech.com
We provide two flexible training formats to suit your preferences:
- Classroom Training: Experience in-person learning with expert instructors. Engage in interactive discussions, hands-on activities, and benefit from face-to-face networking.
- Online Training: Join live online sessions from anywhere, offering flexibility for those with busy schedules or who prefer remote learning.
- In-House Training: We can bring our training directly to your organization, allowing for tailored sessions that address your specific needs and objectives.
Yes, we provide tailored training solutions designed to meet the specific needs of your organization. Customized courses can be delivered either in-person or online, and you can select the dates and duration that best fit your schedule. For more details, please contact us at inhouse@euromatech.com
Yes, we can assist you with the following:
- Corporate Discount: If available, we can extend our corporate discount for your stay at selected hotels.
- Hotel Suggestions: We can provide recommendations for nearby hotels based on your preferences and budget.
Feel free to explore online booking platforms for the most cost-effective options.
