An Intensive 5-day Training Course
Advanced Emotional Intelligence
Elevate Your Leadership with Advanced Emotional Intelligence for Greater Impact and Team Success
CLASSROOM DATES
INTRODUCTION
The Advanced Emotional Intelligence Training Course is designed to strengthen the core emotional and interpersonal capabilities required for modern leadership and organisational success. As workplaces become more collaborative, fast-paced, and interconnected, emotional intelligence has emerged as a defining factor that separates effective leaders from the rest. This course explores the deeper psychological patterns that influence human behaviour and focuses on developing emotionally intelligent strategies that strengthen workplace trust, communication, and accountability.
A central theme of this Advanced Emotional Intelligence Training is trust — the cornerstone of all productive professional relationships. Participants learn how to interpret emotional cues, manage internal responses, and guide others through constructive emotional engagement. The course explores how trust develops, how it weakens, and the emotional competencies leaders must cultivate to sustain it within teams and across organisational structures.
Through reflective learning, practical tools, and real-world application, participants will develop advanced emotional agility, heightened self-awareness, and stronger interpersonal confidence. Whether managing teams, leading change, or collaborating across departments, this course equips professionals with the emotional intelligence required to influence positively, communicate authentically, and create psychologically safe, high-performing workplaces.
Participants attending the Emotional Intelligence Training Course will develop:
- Accurate reading of behavioural and emotional cues in varied workplace contexts
- Stronger self-regulation and emotional discipline during pressure or conflict
- Empathy-based communication to strengthen team cohesion
- Trust-building behaviours rooted in transparency and consistency
- Techniques for constructive conflict management
- Emotional agility to lead with clarity, resilience, and influence
KEY SKILLS YOU WILL GAIN
After completing this training course, participants will be able to demonstrate the following skills and competencies:
- Emotional Awareness – Recognise and interpret emotional cues with clarity.
- Self-Regulation – Maintain composure and control under pressure.
- Empathy – Understand diverse perspectives to strengthen connections.
- Trust Building – Demonstrate transparency, integrity, and reliability.
- Interpersonal Influence – Communicate with confidence to achieve positive outcomes.
TRAINING OBJECTIVES
The Advanced Emotional Intelligence Training Course enables participants to deepen their emotional insight and apply emotional intelligence to trust-building, leadership, and team dynamics.
By the end of this course, participants will be able to:
- Apply emotional intelligence principles to build and sustain trust
- Identify psychological and behavioural barriers that weaken workplace relationships
- Adapt communication styles to connect authentically with diverse personalities
- Strengthen team cohesion through empathy and emotional awareness
- Foster accountability and psychological safety in day-to-day interactions
- Enhance leadership presence through effective emotional management
WHO SHOULD ATTEND?
The Advanced Emotional Intelligence Training Course is ideal for professionals seeking to elevate their interpersonal capabilities and lead with emotional depth and awareness. This includes individuals responsible for shaping team culture, driving collaboration, and managing complex workplace dynamics.
This EuroMaTech course is beneficial for:
- Senior Leaders and Executives guiding organisational culture
- Managers and Department Heads managing diverse teams
- Supervisors responsible for daily team interactions
- HR and L&D professionals strengthening emotional capability in the workplace
- Employees at all levels who contribute to workplace trust and collaboration
TRAINING METHODOLOGY
The Advanced Emotional Intelligence Training Course uses an engaging, participatory learning approach grounded in self-reflection and practical application. The methodology includes expert-led presentations, facilitated group exercises, reflective activities, role-play simulations, and emotional intelligence assessments.
Participants examine real workplace scenarios, explore emotional triggers, and practice emotionally intelligent communication in a safe learning environment. Through guided discussions and peer feedback, participants strengthen emotional awareness, build confidence, and reinforce strategic emotional capability for sustained professional impact.
TRAINING SUMMARY
The Advanced Emotional Intelligence Course equips professionals with the knowledge and practical tools to build trust-based workplace relationships. Participants will learn how to read emotional cues, manage interpersonal conflict constructively, and foster empathy across teams. These emotional intelligence competencies serve as the foundation for high-performance cultures and sustainable leadership impact.
Key takeaways include:
- A structured framework for understanding and applying emotional intelligence
- Deeper insight into how trust is built, maintained, or broken in workplace interactions
- Techniques for overcoming communication barriers and fostering psychological safety
- Strategies to adapt leadership and communication styles to varying emotional contexts
- Practical methods to enhance team alignment and organizational trust dynamics
Participants will leave with a refined emotional toolkit and renewed confidence to lead with empathy, authenticity, and resilience in any business setting.
TRAINING OUTLINE
Day 1: Understanding Emotional Intelligence
- What is Emotional Intelligence
- EQ and IQ
- Role of Perception
- Emotional Needs
- Dealing with Emotional Conflicts
- Emotionally Intelligent Teamwork
Day 2: Developing Advanced Emotional Intelligence
- Developing Intrapersonal Skills
- Enhancing Interpersonal Skills
- Measuring Your Emotional Intelligence
- How Your Mind Functions
- Developing Creativity Openness to New Iideas
- Innovative Leadership
Day 3: Understanding the Stages of Building Trust
- What is Trust
- The three C’s of trust – Competence, Character & Caring
- Gaining Insights Into Interpersonal Skills
- Understanding Different Personality Styles
- Developing Trust for Team Performance
- Dynamics of Innovative Teamwork Based on Trust
Day 4: Developing Intrapersonal Skills for Building Trust
- Applying Your Personality Awareness for Intrapersonal Skills
- Adapting Our Communication Style to Accommodate Different People
- Handling Negative Emotional Stress in Self
- Managing Our Distress and Anxiety
- Developing Integrity to Build Trust
- Gaining Insights into Our Motivation
Day 5: Interpersonal Skills for Building Trust in the Workplace
- Expanding Trust Relationships in Your Team
- Steps to Build Trust
- Practice Accountability
- Keeping Commitments
- Building Trust as a Leader
- Developing an Action Plan
CALL ME BACK
Do you wish for us to conduct this course at your premises?
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ACCREDITATION
EuroMaTech is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.
Euromatech is a Knowledge & Human Development Authority (KHDA) approved training institute in Dubai, licensed and approved to deliver training courses in the UAE.
The KHDA is the regulatory authority in the UAE, that oversees administering, approving, supervising, and controlling the activities of various education providers in the UAE. We are proud of our commitment to ensuring quality training courses and status as a KHDA-approved training provider.
FAQ
EuroMaTech provides a range of ISO certification and compliance training courses, including:
- ISO 9001 – Quality Management Systems Training
- ISO 45001 – Occupational Health & Safety Management Training
- ISO 14001 – Environmental Management Systems Training
These courses help organizations adopt internationally recognized standards and improve their overall performance.
To register for a training course, you can:
- Visit the EuroMaTech website, browse the available courses, and follow the online registration process.
- Contact EuroMaTech’s support team for assistance with course selection or inquiries about corporate training solutions.
EuroMaTech stands out as a leader in training and professional development due to:
- 30+ years of experience delivering high-impact training courses across industries.
- Accreditations from leading institutions, ensuring top-tier course quality and recognition.
- A portfolio of thousands of training courses, serving professionals at every level.
- A focus on innovation and future-ready learning models, including blended and digital training.
- Long-term partnerships with organizations globally, ensuring sustained success through talent development.
EuroMaTech has successfully delivered thousands of training courses, with thousands of professionals from over 50 countries attending annually.
We are happy to share the profiles of our expert instructors. To learn more about their qualifications and experience, please contact us [email protected]
We provide two flexible training formats to suit your preferences:
- Classroom Training: Experience in-person learning with expert instructors. Engage in interactive discussions, hands-on activities, and benefit from face-to-face networking.
- Online Training: Join live online sessions from anywhere, offering flexibility for those with busy schedules or who prefer remote learning.
- In-House Training: We can bring our training directly to your organization, allowing for tailored sessions that address your specific needs and objectives.
Yes, we provide tailored training solutions designed to meet the specific needs of your organization. Customized courses can be delivered either in-person or online, and you can select the dates and duration that best fit your schedule. For more details, please contact us at [email protected]
Yes, we can assist you with the following:
- Corporate Discount: If available, we can extend our corporate discount for your stay at selected hotels.
- Hotel Suggestions: We can provide recommendations for nearby hotels based on your preferences and budget.
Feel free to explore online booking platforms for the most cost-effective options.
