An Intensive 5-day Training Course
Advanced Communication Skills
Master Persuasion and Influence with Advanced Communication Skills
CLASSROOM DATES
INTRODUCTION
Effective communication is a defining capability for professionals who lead, influence, and negotiate in complex business environments. The Advanced Communication Skills Course focuses on strengthening both verbal and non-verbal communication while deepening emotional intelligence to improve interpersonal effectiveness. This course enables participants to communicate with clarity, confidence, and purpose across a wide range of professional situations.
Participants engage in structured activities that mirror real workplace interactions, allowing them to practise communication techniques in a supportive and low-risk environment. Through interactive workshops and guided exercises, professionals refine their ability to handle challenging conversations, manage negotiations, and express ideas with strategic intent. Emphasis is placed on authenticity, assertiveness, and emotional awareness to enhance trust and rapport.
Throughout the Advanced Communication Skills Course, participants strengthen their ability to communicate across meetings, one-to-one discussions, and presentations. The learning experience equips professionals with adaptable communication techniques that support influence, collaboration, and career progression.
Key focus areas in Communication Skills Course:
- Verbal and non-verbal communication effectiveness
- Emotional intelligence and authenticity
- Cross-cultural communication awareness
- Influencing, negotiating, and leading discussions
- Presenting ideas clearly and persuasively
KEY SKILLS YOU WILL GAIN
After completing this training course, participants will be able to demonstrate the following skills and competencies:
- Communication – Convey ideas clearly, confidently, and professionally across situations.
- Assertiveness – Express views with confidence while respecting others.
- Listening – Apply active listening and questioning to improve understanding and rapport.
- Influence – Persuade and convince others through structured and engaging communication.
- Negotiation – Lead discussions and negotiations with confidence and balance.
- Presentation – Deliver messages effectively to audiences with clarity and impact.
TRAINING OBJECTIVES
Our Advanced Communication Skills training course aims to enable participants to:
- Be authentic, confident and assertive in their communication style
- Use clear, positive, engaging language to explain, direct and instruct
- Present like a professional in front of any audience
- Chair meetings and lead negotiations with assurance
- Persuade and convince others to win recognition and support.
WHO SHOULD ATTEND?
The Advanced Communication Skills training course is suitable for a wide range of professionals in both public & private sector organisations, but will be particularly beneficial to:
- Supervisors and Managers Who Want to Progress
- Project and Team Leaders Who Want to Be More Effectively
- Anyone Who Needs to Negotiate as Part of Their Role
- People Who Need to Present Clearly and to Persuade Others
- Executives Who Want to Develop Capabilities in Motivating and Inspiring People
TRAINING METHODOLOGY
The Advanced Communication Skills Course follows an interactive and highly participative learning approach. The methodology combines structured presentations with group discussions and practical exercises to reinforce learning.
Participants engage in case studies, role plays, and video-supported activities that allow immediate application of communication techniques. One-to-one and small-group work encourages reflection on personal communication challenges and supports skill refinement. Delegates are encouraged to raise questions relevant to their professional context, ensuring learning remains practical and relevant.
This hands-on approach ensures that participants leave the course with communication techniques and strategies that can be implemented immediately within their teams and organisations.
TRAINING SUMMARY
The Advanced Communication Skills Course equips professionals with practical communication techniques that enhance leadership effectiveness and interpersonal influence. Participants develop greater confidence in motivating, persuading, and engaging colleagues, customers, and stakeholders.
Through focused practice and expert facilitation, participants strengthen their ability to communicate clearly, manage discussions, and lead with authenticity. The course supports measurable improvement in communication performance across meetings, negotiations, and presentations.
By completing this EuroMaTech Advanced Communication Skills Course, participants are better prepared to inspire others, build strong professional relationships, and communicate with confidence in demanding business environments.
TRAINING OUTLINE
Day 1: Authentic Leadership – Developing Rapport and Respect
- What is Authenticity?
- Assertiveness and Emotional Intelligence
- Reading Body Language and Giving the Right Signals
- Active Listening and Questioning
- Meeting Others Needs to Fulfil Your Own
- Giving and Receiving Constructive Feedback
Day 2: Giving Clear Instructions and Explanations
- Thinking and Speaking Clearly and Logically
- Using Stories – The Most Successful Teaching Tool
- Team Building Communication Exercise
- Aristotle’s Three Pillars of Persuasion and How to Use Them
- From Manager to Leader – Making Others Want to Follow You
- Dealing with Objections and Challenges
Day 3: Clarifying Ideas and Delivering Stellar Reports and Proposal
- Start with a Clear Brief and SMART Objective
- Tailoring Your Report for the Audience and Purpose
- Creating a Logical Flow and Clear Structure
- Layout, Signposts and Clarity
- Plain English and Readability
- Convincing with Excellent Visuals – Charts and Graphics
Day 4: Chairing Meetings and Leading Negotiations
- How to Create an Agenda and Manage Time Effectively
- Chairing with Authority and Inclusivity
- Dealing with Difficult People
- Managing Conflict
- Game Theory and Win-Win Solutions
- Action Centred Leadership to Achieve Targets but Maintain Relationships
Day 5: Persuasive Presentations
- Analysing Your Task and Reading Your Audience
- Mind Mapping to Get a Great Structure
- Using Your Voice with Effect
- Standing and Acting with Confident and Power
- Encouraging and Handling Questions with Ease
- Developing a Personal Action Plan
CALL ME BACK
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ACCREDITATION
EuroMaTech is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.
Euromatech is a Knowledge & Human Development Authority (KHDA) approved training institute in Dubai, licensed and approved to deliver training courses in the UAE.
The KHDA is the regulatory authority in the UAE, that oversees administering, approving, supervising, and controlling the activities of various education providers in the UAE. We are proud of our commitment to ensuring quality training courses and status as a KHDA-approved training provider.
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FAQ
EuroMaTech provides a range of ISO certification and compliance training courses, including:
- ISO 9001 – Quality Management Systems Training
- ISO 45001 – Occupational Health & Safety Management Training
- ISO 14001 – Environmental Management Systems Training
These courses help organizations adopt internationally recognized standards and improve their overall performance.
To register for a training course, you can:
- Visit the EuroMaTech website, browse the available courses, and follow the online registration process.
- Contact EuroMaTech’s support team for assistance with course selection or inquiries about corporate training solutions.
EuroMaTech stands out as a leader in training and professional development due to:
- 30+ years of experience delivering high-impact training courses across industries.
- Accreditations from leading institutions, ensuring top-tier course quality and recognition.
- A portfolio of thousands of training courses, serving professionals at every level.
- A focus on innovation and future-ready learning models, including blended and digital training.
- Long-term partnerships with organizations globally, ensuring sustained success through talent development.
EuroMaTech has successfully delivered thousands of training courses, with thousands of professionals from over 50 countries attending annually.
We are happy to share the profiles of our expert instructors. To learn more about their qualifications and experience, please contact us [email protected]
We provide two flexible training formats to suit your preferences:
- Classroom Training: Experience in-person learning with expert instructors. Engage in interactive discussions, hands-on activities, and benefit from face-to-face networking.
- Online Training: Join live online sessions from anywhere, offering flexibility for those with busy schedules or who prefer remote learning.
- In-House Training: We can bring our training directly to your organization, allowing for tailored sessions that address your specific needs and objectives.
Yes, we provide tailored training solutions designed to meet the specific needs of your organization. Customized courses can be delivered either in-person or online, and you can select the dates and duration that best fit your schedule. For more details, please contact us at [email protected]
Yes, we can assist you with the following:
- Corporate Discount: If available, we can extend our corporate discount for your stay at selected hotels.
- Hotel Suggestions: We can provide recommendations for nearby hotels based on your preferences and budget.
Feel free to explore online booking platforms for the most cost-effective options.
