An Intensive 5-day Training Course
Success Under Pressure
Emotional Intelligence, Conflict Management and Negotiations


CLASSROOM DATES
INTRODUCTION
This Success Under Pressure Training delivers essential strategies to respond to high-stakes scenarios without panic, projecting a calm and assured presence that stabilizes your entire team. The ability to communicate with clarity, maintain focus amidst chaos, and resolve conflicts efficiently is what separates competent professionals from truly influential leaders who can think clearly and make wise decisions when it matters most.
This powerful program focuses on strengthening the core skills of Emotional Intelligence (EQ) and emphasizes advanced communication as a primary strategy for reducing workplace conflict and enhancing overall performance. By developing these competencies, you transform pressure from a debilitating force into a catalyst for peak performance and effective leadership.
- Develop Self-Awareness: Cultivate a keen sense of self-awareness and master effective self-regulation techniques to maintain control.
- Improve Working Relationships: Develop dynamic, responsive behaviors that significantly improve collaboration and trust within teams.
- Influence Behavioral Styles: Learn to accurately recognize different behavioral styles in others and understand how best to influence them positively.
- Identify Stress Sources: Recognize the underlying sources of your personal stress and implement practical strategies to reduce their impact.
- Master Negotiation: Learn and practice win-win negotiating conversations to resolve conflicts and create mutually beneficial outcomes.
This course is designed for any professional seeking to not just survive, but truly thrive in demanding environments.
TRAINING OBJECTIVES
This Success Under Pressure Course is meticulously designed to equip professionals with a robust toolkit for thriving in demanding environments. The training provides a framework for achieving sustainable win-win outcomes in negotiations and offers profound insights into your personal strengths to strategize your ongoing development.
- Increase Emotional Intelligence: Understand and apply techniques to significantly increase your emotional intelligence (EQ) at work.
- Manage Behavioral Styles: Identify different behavioral styles and learn effective strategies to manage and motivate them.
- Communicate Confidently in Conflict: Build the skills to communicate with greater confidence and effectiveness when conflict arises.
- Achieve Win-Win Outcomes: Learn and apply a structured framework to achieve mutually beneficial win-win outcomes in negotiations.
Manage Triggers and Stress: Recognize your personal emotional triggers, manage your own emotions, and acquire techniques to handle stress.
WHO SHOULD ATTEND?
This Success Under Pressure Training is ideally suited for managers and team leaders but will profoundly benefit any professional aiming to enhance their skills.
- Managers & Team Leaders: Professionals responsible for guiding teams and maintaining performance under demanding conditions.
- All Professionals: Any individual wishing to broaden and improve their skills in self-management, interpersonal influence, and conflict-handling.
- Emerging Leaders: Those moving into a leadership role who need to increase their personal impact, effectiveness, and resilience.

TRAINING METHODOLOGY
This Success Under Pressure Course employs a highly interactive and engaging learning methodology designed for maximum skill acquisition. The training strategically combines experiential, practical exercises with formal presentations and immersive team challenges.
This dynamic approach is supported by relevant video material and real-world case studies, ensuring the learning is not only theoretical but immediately applicable to the pressures of the modern workplace.
TRAINING SUMMARY
This course begins by exploring the critical role of emotional intelligence in achieving a balanced and resilient mental state. It delves into individual personality profiles, highlighting unique strengths and identifying key areas for self-development to better handle stress and pressure.
Participants will learn how to establish more effective and harmonious working relationships through advanced techniques for handling conflict and negotiating for win-win outcomes. You will return to your organization armed with a practical strategy for managing workplace stress and a enhanced toolkit for achieving greater personal impact and influence.
TRAINING OUTLINE
Day 1: Emotional Intelligence Awareness
- Understand Emotional Intelligence Key Components
- Perception Impacts Relationship
- Assess Your Personal Profile and Preferences
- Identify Your Strengths and Areas for Development
- Personality Driven Motivations
- Identify Blind Spot Blocking Personal Success
Day 2: Managing Pressure and Stress
- Understand Pressure and Stress
- Symptoms of Stress and Its Effects
- Two Sides of Stress and Options
- Procrastination and Time Wasters
- Managing Emotional Triggers
- Motivating Yourself and Others Under Pressure
- Relaxation Techniques and Therapeutic Session
Day 3: Successful Conflict Resolution
- Reasons for Workplace Conflict
- Ineffective Approaches to Conflict Resolution
- Conflict Management Strategies
- Techniques for Resolving Conflicts Successfully
- How to Handle Different Conflict Areas
- Active Listening for Conflict Resolution
- Communication Skills to Resolve Conflict
Day 4: The Art of Negotiation and Persuasion
- What is Negotiation?
- Manipulation, Persuasion and Influence
- Steps in Win-Win Negotiation
- Negotiation Ploy and Tactics
- Collaborative Bargaining
- How to Invent Options for Mutual Gain
- Personality Styles of Negotiators
Day 5: Becoming an Effective Leader
- Person of Influence
- Agile Leadership Skills
- Innovative Thinking for Problem Solving
- Breaking Through Team Barriers
- Building Trust With Others
- Helping Your Team Prepare for Change
- Develop a Personal Action Plan
CALL ME BACK
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ACCREDITATION

EuroMaTech is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.

Euromatech is a Knowledge & Human Development Authority (KHDA) approved training institute in Dubai, licensed and approved to deliver training courses in the UAE.
The KHDA is the regulatory authority in the UAE, that oversees administering, approving, supervising, and controlling the activities of various education providers in the UAE. We are proud of our commitment to ensuring quality training courses and status as a KHDA-approved training provider.
FAQ
EuroMaTech provides a range of ISO certification and compliance training courses, including:
- ISO 9001 – Quality Management Systems Training
- ISO 45001 – Occupational Health & Safety Management Training
- ISO 14001 – Environmental Management Systems Training
These courses help organizations adopt internationally recognized standards and improve their overall performance.
To register for a training course, you can:
- Visit the EuroMaTech website, browse the available courses, and follow the online registration process.
- Contact EuroMaTech’s support team for assistance with course selection or inquiries about corporate training solutions.
EuroMaTech stands out as a leader in training and professional development due to:
- 30+ years of experience delivering high-impact training courses across industries.
- Accreditations from leading institutions, ensuring top-tier course quality and recognition.
- A portfolio of thousands of training courses, serving professionals at every level.
- A focus on innovation and future-ready learning models, including blended and digital training.
- Long-term partnerships with organizations globally, ensuring sustained success through talent development.
EuroMaTech has successfully delivered thousands of training courses, with thousands of professionals from over 50 countries attending annually.
We are happy to share the profiles of our expert instructors. To learn more about their qualifications and experience, please contact us info@euromatech.com
We provide two flexible training formats to suit your preferences:
- Classroom Training: Experience in-person learning with expert instructors. Engage in interactive discussions, hands-on activities, and benefit from face-to-face networking.
- Online Training: Join live online sessions from anywhere, offering flexibility for those with busy schedules or who prefer remote learning.
- In-House Training: We can bring our training directly to your organization, allowing for tailored sessions that address your specific needs and objectives.
Yes, we provide tailored training solutions designed to meet the specific needs of your organization. Customized courses can be delivered either in-person or online, and you can select the dates and duration that best fit your schedule. For more details, please contact us at inhouse@euromatech.com
Yes, we can assist you with the following:
- Corporate Discount: If available, we can extend our corporate discount for your stay at selected hotels.
- Hotel Suggestions: We can provide recommendations for nearby hotels based on your preferences and budget.
Feel free to explore online booking platforms for the most cost-effective options.