An Intensive 5-day Training Course
Quality Management & Six Sigma
Driving Excellence in Manufacturing Performance
INTRODUCTION
Quality has transcended being a competitive advantage—it is now a fundamental, non-negotiable expectation of customers, regulators, and stakeholders. Organisations that fail to deliver consistent, high-quality products and services inevitably face escalating costs, significant reputational damage, and a rapid erosion of their competitive position. Conversely, those that master the disciplines of quality management and Six Sigma unlock unparalleled efficiency, foster deep customer loyalty, and achieve sustainable, long-term profitability.
This EuroMaTech Quality Management & Six Sigma training course is designed to equip participants with both the foundational principles and the advanced, practical tools of modern quality management. It provides an in-depth exploration of how to systematically design, implement, and refine processes that effectively reduce variation, prevent defects at the source, and drive continuous performance improvement across all operations. Participants will gain invaluable, hands-on experience with core Six Sigma methodologies, structured problem-solving techniques, and the power of data-driven decision-making.
Moving beyond mere tools and techniques, this course places a strong emphasis on the critical leadership and cultural components required for lasting quality excellence. Delegates will learn the strategies to build a truly quality-driven organisation, actively engage employees at every level, and seamlessly align quality objectives with overarching business strategy for maximum impact. By the conclusion of this intensive program, participants will be fully prepared to lead robust quality initiatives, confidently apply Six Sigma methods, and deliver measurable, significant improvements in operational efficiency, customer satisfaction, and bottom-line business results.
TRAINING OBJECTIVES
This Quality Management & Six Sigma Course aims to create proficient agents of quality improvement, enabling participants to achieve the following objectives:
- Explain the core principles and frameworks of total quality management and the Six Sigma methodology
- Apply a suite of practical tools to accurately measure, analyze, and systematically improve quality performance
- Use fundamental statistical methods and control charts to reduce process variation and eliminate defects
- Lead and facilitate continuous improvement projects using the structured, five-phase DMAIC (Define, Measure, Analyze, Improve, Control) methodology
- Build and nurture a pervasive culture of quality excellence and continuous improvement across the entire organisation
WHO SHOULD ATTEND?
This Quality Management course is essential for professionals responsible for driving quality and efficiency within their organisations, including:
- Quality Managers, Quality Engineers, and Quality Assurance Professionals Seeking to Deepen Their Expertise
- Production and Operations Managers Tasked with Improving Process Efficiency and Output Quality
- Process Improvement Specialists, Lean Practitioners, and Continuous Improvement Champions
- Supply Chain, Logistics, and Manufacturing Professionals Focused on Reducing Waste and Variability
- Any Professional Responsible for the Quality of a Product, Service, or Process Who Wishes to Contribute to Operational Excellence
TRAINING METHODOLOGY
This Quality Management Training Course employs a dynamic, participant-centered methodology to ensure the immediate application of concepts. The learning experience blends interactive lectures, real-world case studies from various industries, and practical statistical exercises. Vibrant group discussions and realistic project simulations are used to reinforce learning.
This approach ensures delegates can directly apply Six Sigma tools to practical problems they face, culminating in the development of actionable, detailed improvement plans that can be implemented immediately upon returning to their workplaces.
TRAINING SUMMARY
Upon completing this Training Course, participants and their organisations will experience:
- Reduced defects, rework, and quality costs
- Increased customer satisfaction and loyalty
- Improved efficiency and productivity
- Stronger compliance with global standards and regulations
- Long-term culture of continuous improvement
- Mastery of Six Sigma problem-solving tools
- Enhanced data analysis and decision-making skills
- Improved ability to lead improvement projects
- Greater confidence in reducing waste and inefficiencies
- Recognition as a quality and performance leader
TRAINING OUTLINE
Day 1: Principles of Quality Management
- The Evolution of Quality Management
- Defining Quality in Manufacturing and Services
- ISO Standards and Global Quality Frameworks
- The Cost of Poor Quality
- Leadership’s Role in Quality Excellence
Day 2: Introduction to Six Sigma
- Six Sigma Philosophy and Objectives
- Roles and Responsibilities in Six Sigma Projects
- The DMAIC Improvement Framework
- Defining Projects and Setting Objectives
- Case Examples of Six Sigma in Practice
Day 3: Measuring and Analysing Quality Performance
- Data Collection and Measurement Systems
- Basic Statistical Concepts for Quality Improvement
- Process Capability Analysis (Cp, Cpk)
- Identifying Root Causes of Defects
- Tools for Quality Analysis (Pareto, Cause-and-Effect, Control Charts)
Day 4: Improving and Controlling Processes
- Generating and Testing Improvement Solutions
- Design of Experiments (DOE)
- Mistake-Proofing (Poka-Yoke) Techniques
- Control Plans and Monitoring Systems
- Sustaining Improvements Through Standardisation
Day 5: Leading Quality Excellence
- Building a Culture of Continuous Improvement
- Engaging Employees and Cross-Functional Teams
- Integrating Lean and Six Sigma
- Measuring and Reporting Project Results
- Action Planning for Quality Transformation in Delegates’ Organisations
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ACCREDITATION
EuroMaTech is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.
Euromatech is a Knowledge & Human Development Authority (KHDA) approved training institute in Dubai, licensed and approved to deliver training courses in the UAE.
The KHDA is the regulatory authority in the UAE, that oversees administering, approving, supervising, and controlling the activities of various education providers in the UAE. We are proud of our commitment to ensuring quality training courses and status as a KHDA-approved training provider.
