An Intensive 5-day Training Course
Process Troubleshooting and Problem Solving
A Critical Aspect of World Class Operations
CLASSROOM DATES
INTRODUCTION
Excellent Troubleshooting skills are considered a core competency for 'Best-in-Class' industrial companies. If your company’s goals include minimizing downtime, extending Asset Life and Safety, then this training course is a must because it delivers rapid, holistic Troubleshooting Skills enhancement.
The Process is the core of Operations! The Process Troubleshooting and Problem Solving training course follows a broad approach in order to address the complexities of the modern industrial environment. Many of the problem-solving techniques and tools that will be taught are generic and principle-based. It is therefore an excellent training to attend if you are interested in advancing your career opportunities and to improve your self-confidence.
This EuroMaTech Process Troubleshooting and Problem Solving training course systematically moves from a “Reactive” (what went wrong?) approach to a “Pro-Active” (We have done everything we could. What else can go wrong?) focus. This is exactly what an organization striving for World-Class performance standards does. >View: Oil & Gas and Process Engineering Training Courses
TRAINING OBJECTIVES
- Understand the post commissioning aspects of operations
- Develop a structured approach to Troubleshooting and Problem Solving which uses a common terminology and shared understanding
- Point the way to Continuous Improvement in the way you run your processes and make incremental efficiency gains
- Understand the difference between having a techniques manual on the bookshelf - and actually making it work
- Identify the "motivated" people who should be the champions of Troubleshooting and Problem Solving - and who should just follow
- Understand work practices which enable consistent progress towards World Class performance standards
WHO SHOULD ATTEND?
- Supervisors who are involved in the operations function and who are responsible for leading and directing people to achieve and improve productivity levels
- Those faced with the challenge of actually using the various techniques of Troubleshooting and Problem Solving to reduce downtime and waste and improve run efficiencies will benefit
- It is of equal importance to Production, Maintenance Engineering and Process Engineering personnel
TRAINING METHODOLOGY
The EuroMaTech training course will be conducted in a facilitative style with a combination of lecture, practical experience in the use of techniques, case studies and a high level of lively debate and sharing of ideas. Delegates will be encouraged to introduce problems of their own for discussion and analysis. Copies of all lecture materials, case studies and workbooks will be provided.
TRAINING SUMMARY
This Process Troubleshooting and Problem Solving training course covers the essential basic skills required for problem identification, analysis and resolution. This approach will allow the delegates to understand how to change the culture of the organization from “REACTIVE” to “PRO-ACTIVE”. The advantages of moving towards World Class performance standards are undeniable in terms of Safety, Cost Reduction, Quality, and Increased Output.
TRAINING OUTLINE
Day 1: Post Commissioning Activities
- Asset Classes – A holistic Analysis
- Pro-Active vs. Reactive Problem Solving
- Modelling of the Operational Process to simplify operations
- Single Task Performance measurement defined in terms of generic variables: Speed; Quality; and Cost
- Complexity and Complex Systems Performance measurement
- Pyramid of Excellence - The Operations Process redefined
- Configuration, Operation and Optimization
- Maturity Indexing: Planning; Control, Congruence, Empowerment
- A World Class Operations Case Study
Day 2: Tools and Techniques – Practical Experience
- Interactive and Dynamic variable relationships analysis
- Techniques Introduction
- Tools Introduction
- Problem Analysis
- Practical Use of Tools and Techniques
- Tools & Techniques - selecting the right one
Day 3: People Issues – The Glue that holds everything together
- Risk Management
- Group Dynamics
- Individual Motivators
- Developing Troubleshooting and Problem-Solving skills
- Managing Change – Transition Matrix
- Leadership Attributes
Day 4: Operator, Maintainer, Designer Interface
- Cross functional and Team working
- Introduction to the Theory of Inventive Problem Solving (TRIZ)
- Auditing your process to a Dynamic Standard (Discussion session)
- Effect of Maintenance / Operations Strategy
- Development of Standards and Key Performance Indicators
- Life Cycle Costing, Design for Operation, Design for Maintenance
Day 5: Open Forum
- Six Primary and Four Secondary Maintenance Tactics
- Outsourcing of Operational Functions
- Revisit Concepts, Tools and Techniques
- Your Problems - Case Studies
- Your Action Plan
CALL ME BACK
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ACCREDITATION
EuroMaTech is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.
Euromatech is a Knowledge & Human Development Authority (KHDA) approved training institute in Dubai, licensed and approved to deliver training courses in the UAE.
The KHDA is the regulatory authority in the UAE, that oversees administering, approving, supervising, and controlling the activities of various education providers in the UAE. We are proud of our commitment to ensuring quality training courses and status as a KHDA-approved training provider.
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FAQ
What makes EuroMaTech a leader in professional training?
EuroMaTech stands out as a leader in training and professional development due to:
- 30+ years of experience delivering high-impact training courses across industries.
- Accreditations from leading institutions, ensuring top-tier course quality and recognition.
- A portfolio of thousands of training courses, serving professionals at every level.
- A focus on innovation and future-ready learning models, including blended and digital training.
- Long-term partnerships with organizations globally, ensuring sustained success through talent development.
How can I register for a EuroMaTech training course?
To register for a training course, you can:
- Visit the EuroMaTech website, browse the available courses, and follow the online registration process.
- Contact EuroMaTech’s support team for assistance with course selection or inquiries about corporate training solutions.
Does EuroMaTech offer international training courses?
Yes, EuroMaTech delivers training courses in major cities worldwide, including locations across Europe, Asia, Africa, and the Middle East, in addition to its extensive presence in Dubai.
Where are EuroMaTech’s training courses held?
EuroMaTech conducts its training courses at prestigious venues across Dubai and other major international cities. Additionally, virtual training options are available, allowing participants to join courses remotely from anywhere in the world.
What ISO training courses does EuroMaTech offer?
EuroMaTech provides a range of ISO certification and compliance training courses, including:
- ISO 9001 – Quality Management Systems Training
- ISO 45001 – Occupational Health & Safety Management Training
- ISO 14001 – Environmental Management Systems Training
These courses help organizations adopt internationally recognized standards and improve their overall performance.
How does EuroMaTech ensure the quality of its training courses?
EuroMaTech ensures the highest standards by:
- Partnering with globally recognized accrediting bodies such as ILM, CPD, PMI, NEBOSH, and HRCI.
- Designing training courses with a focus on practical, real-world applications.
- Using experienced instructors with industry expertise.
- Continuously updating course content to reflect current trends and best practices.
Does EuroMaTech provide customized corporate training courses?
Yes, EuroMaTech specializes in tailored corporate training courses designed to meet the unique needs of organizations. These customized courses are ideal for businesses seeking to upskill teams across different departments or regions.
How many professionals have attended EuroMaTech’s training courses?
EuroMaTech has successfully delivered thousands of training courses, with thousands of professionals from over 50 countries attending annually.
What industries does EuroMaTech serve through its training courses?
EuroMaTech provides specialized training courses for a wide range of industries, including:
- Oil & Gas
- Energy & Power
- Construction & Infrastructure
- Banking & Finance
- Healthcare
- Telecommunications
- Logistics & Supply Chain
- Aviation & Aerospace
- Government & Public Sector
- Hospitality & Tourism
- Information Technology & Cybersecurity
- Human Resources & Talent Management
Are EuroMaTech’s training courses accredited?
Yes, EuroMaTech’s training courses are accredited by globally recognized institutions, ensuring high-quality, internationally respected certifications. Key accreditations include:
- ILM (Institute of Leadership & Management)
- CPD (Continuing Professional Development Certification Service)
- PMI (Project Management Institute)
- NEBOSH (National Examination Board in Occupational Safety and Health)
- HRCI (Human Resource Certification Institute)
What types of training courses does EuroMaTech offer?
EuroMaTech offers a diverse portfolio of training courses designed to meet the needs of professionals at all levels. These include:
- Leadership & Management Development Training
- Technical & Engineering Training Courses
- Project & Risk Management Training
- Health, Safety & Environmental (HSE) Training
- Finance & Accounting Training Courses
- ISO Compliance & Certification Training
- Human Resources & Talent Management Training
- Soft Skills & Communication Training Courses
Do you provide assistance with hotel accommodation?
Yes, we can assist you with the following:
- Corporate Discount: If available, we can extend our corporate discount for your stay at selected hotels.
- Hotel Suggestions: We can provide recommendations for nearby hotels based on your preferences and budget.
Feel free to explore online booking platforms for the most cost-effective options.
Do you offer customized training for organizations?
Yes, we provide tailored training solutions designed to meet the specific needs of your organization. Customized courses can be delivered either in-person or online, and you can select the dates and duration that best fit your schedule. For more details, please contact us at inhouse@euromatech.com
What types of training formats do you offer?
We provide two flexible training formats to suit your preferences:
- Classroom Training: Experience in-person learning with expert instructors. Engage in interactive discussions, hands-on activities, and benefit from face-to-face networking.
- Online Training: Join live online sessions from anywhere, offering flexibility for those with busy schedules or who prefer remote learning.
- In-House Training: We can bring our training directly to your organization, allowing for tailored sessions that address your specific needs and objectives.
Can you assist with visa arrangements?
Yes, we can help by issuing an official Letter of Invitation once you’ve confirmed your training registration, which can assist in your visa application process.
Who will be the senior consultant leading the training?
We are happy to share the profiles of our expert instructors. To learn more about their qualifications and experience, please contact us info@euromatech.com
