An Intensive 5-day Training Course
Performance Management for Line Managers
Practical Approaches to Setting Goals, Managing Feedback, and Driving Sustained Results
INTRODUCTION
Effective performance management is the cornerstone of organisational success. It aligns individual effort with business objectives, promotes accountability, and ensures that every team member understands how their contribution drives results. For line managers, managing performance is not just about evaluation — it’s about developing people, inspiring excellence, and creating an environment where employees are empowered to perform at their best.
The Performance Management for Line Managers Training Course by EuroMaTech provides practical frameworks and tools to help managers set clear goals, measure progress, and conduct constructive performance discussions. Participants will learn how to balance performance expectations with employee development, ensuring that feedback leads to motivation and growth rather than disengagement.
This EuroMaTech training course also focuses on managing underperformance effectively and fairly, helping managers strengthen accountability while fostering trust and respect. Through guided exercises and case studies, participants will gain the confidence to manage both high-performing and struggling employees with professionalism and empathy.
Key competencies developed in this Performance Management for Line Managers Training Course include:
- Setting measurable performance objectives aligned with organisational strategy
- Delivering impactful feedback and conducting effective reviews
- Managing underperformance with fairness and consistency
- Building a culture of ownership, feedback, and continuous improvement
- Strengthening communication and coaching skills for sustained team performance
TRAINING OBJECTIVES
By the end of this Performance Management for Line Managers Training Course, participants will be able to:
- Understand the core principles and purpose of performance management systems
- Set clear, measurable, and achievable goals that align with strategic objectives
- Use key performance indicators (KPIs) to track results and accountability
- Deliver constructive feedback that enhances motivation and engagement
- Manage underperformance through a structured, fair approach
- Conduct performance reviews that drive improvement and career development
- Create an environment of continuous feedback, learning, and recognition
WHO SHOULD ATTEND?
This EuroMaTech Performance Management for Line Managers Training Course is designed for professionals who lead teams and play an active role in employee development and performance improvement. It is particularly suitable for:
- Line Managers and Supervisors Responsible for Team Performance and Results
- Team Leaders and Department Heads Overseeing Operational and Strategic Objectives
- Managers Preparing for Formal Performance Review Responsibilities
- Professionals Transitioning into People Management Roles
The course is ideal for anyone seeking to strengthen their capability in managing performance effectively while fostering engagement and growth within their teams.
TRAINING METHODOLOGY
This EuroMaTech training course employs a highly interactive and practical learning approach that combines expert-led facilitation, peer discussions, and real-world application. Participants will explore proven performance management frameworks and engage in activities such as feedback simulations, case study analysis, and goal-setting exercises.
The methodology focuses on translating theory into practical techniques that can be applied immediately in the workplace. Participants will have opportunities to reflect on their current management style, identify areas for improvement, and develop an actionable plan for enhancing team performance. By the end of the course, delegates will leave equipped with practical tools and confidence to manage performance with consistency and impact.
TRAINING SUMMARY
The Performance Management for Line Managers Training Course by EuroMaTech goes beyond traditional appraisal systems to help managers establish a culture of accountability, fairness, and continuous improvement. Participants will gain a deep understanding of how to motivate their teams, measure performance effectively, and balance support with challenge to achieve outstanding results.
Upon completing this EuroMaTech training course, participants and their organisations will experience:
- Stronger alignment between team performance and organisational strategy
- Increased accountability and clarity in goal achievement
- Enhanced motivation and retention through fair and transparent management
- Improved handling of underperformance and difficult conversations
- A culture of feedback, growth, and continuous learning
- Greater confidence in leading performance discussions and reviews
- Better productivity and strategic results through structured performance management
By mastering the principles of performance management, participants will be empowered to lead teams that are engaged, results-driven, and fully aligned with organisational success.
TRAINING OUTLINE
Day 1: The Line Manager’s Responsibility in Driving Performance
- Understanding the Role of Performance Management in Organisational Success
- The Responsibilities of Line Managers in Managing Performance
- Setting Clear Standards and Expectations for Individuals and Teams
- Aligning Performance Objectives with Organisational Priorities
- The Importance of Fairness, Consistency, and Transparency
- Building Trust Through Performance Management Practices
Day 2: Goal Setting and Measurement
- Writing SMART and CLEAR Goals for Individuals and Teams
- Using KPIs to Measure Performance and Accountability
- Linking Goals to Wider Organisational Strategies
- Monitoring Progress and Identifying Early Warning Signs
- Balancing Short-Term Results with Long-Term Development
- Documenting Performance Objectives Effectively
Day 3: Feedback and Development Conversations
- The Role of Feedback in Driving Improvement and Motivation
- Giving Constructive Feedback that Encourages Ownership
- Receiving Feedback with Openness and Reflection
- Coaching Techniques for Performance Development
- Balancing Positive Reinforcement with Corrective Action
- Using Feedback to Create a Culture of Continuous Improvement
Day 4: Handling Underperformance
- Identifying Signs of Underperformance Early
- Understanding the Root Causes of Poor Performance
- Holding Difficult Conversations with Empathy and Fairness
- Creating Performance Improvement Plans (PIPs)
- Applying Formal and Informal Approaches to Underperformance
- Protecting Team Morale While Managing Individual Issues
Day 5: Performance Reviews and the Future of Performance Management
- Preparing and Conducting Effective Performance Reviews
- Linking Performance Reviews to Development and Succession Planning
- Documenting Outcomes and Setting Future Objectives
- The Shift from Annual Reviews to Continuous Feedback Models
- Technology and Data in Performance Management
- Sustaining Performance Excellence as a Line Manager
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ACCREDITATION
EuroMaTech is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.
Euromatech is a Knowledge & Human Development Authority (KHDA) approved training institute in Dubai, licensed and approved to deliver training courses in the UAE.
The KHDA is the regulatory authority in the UAE, that oversees administering, approving, supervising, and controlling the activities of various education providers in the UAE. We are proud of our commitment to ensuring quality training courses and status as a KHDA-approved training provider.
FAQ
EuroMaTech provides a range of ISO certification and compliance training courses, including:
- ISO 9001 – Quality Management Systems Training
- ISO 45001 – Occupational Health & Safety Management Training
- ISO 14001 – Environmental Management Systems Training
These courses help organizations adopt internationally recognized standards and improve their overall performance.
To register for a training course, you can:
- Visit the EuroMaTech website, browse the available courses, and follow the online registration process.
- Contact EuroMaTech’s support team for assistance with course selection or inquiries about corporate training solutions.
EuroMaTech stands out as a leader in training and professional development due to:
- 30+ years of experience delivering high-impact training courses across industries.
- Accreditations from leading institutions, ensuring top-tier course quality and recognition.
- A portfolio of thousands of training courses, serving professionals at every level.
- A focus on innovation and future-ready learning models, including blended and digital training.
- Long-term partnerships with organizations globally, ensuring sustained success through talent development.
EuroMaTech has successfully delivered thousands of training courses, with thousands of professionals from over 50 countries attending annually.
We are happy to share the profiles of our expert instructors. To learn more about their qualifications and experience, please contact us info@euromatech.com
We provide two flexible training formats to suit your preferences:
- Classroom Training: Experience in-person learning with expert instructors. Engage in interactive discussions, hands-on activities, and benefit from face-to-face networking.
- Online Training: Join live online sessions from anywhere, offering flexibility for those with busy schedules or who prefer remote learning.
- In-House Training: We can bring our training directly to your organization, allowing for tailored sessions that address your specific needs and objectives.
Yes, we provide tailored training solutions designed to meet the specific needs of your organization. Customized courses can be delivered either in-person or online, and you can select the dates and duration that best fit your schedule. For more details, please contact us at inhouse@euromatech.com
Yes, we can assist you with the following:
- Corporate Discount: If available, we can extend our corporate discount for your stay at selected hotels.
- Hotel Suggestions: We can provide recommendations for nearby hotels based on your preferences and budget.
Feel free to explore online booking platforms for the most cost-effective options.
