An Intensive 5-day Training Course
Operations Management Masterclass
Translating Organisational Goals into Operational Performance Objectives
CLASSROOM DATES
INTRODUCTION
Operations are the foundation of every organization—whether in manufacturing, services, or the non-profit sector. In an increasingly competitive global market, organizations are under constant pressure to enhance operational efficiency, optimize working capital, and maximize return on assets. The Operations Management Masterclass Training Course by EuroMaTech equips professionals with the knowledge and tools needed to achieve operational excellence and sustainable performance growth.
This Operations Management Training provides a deep understanding of the core functions and practices that drive business success. Participants will explore how to align the voice of the customer with business strategy, implement effective resource planning, and integrate continuous improvement into daily operations.
Through expert-led sessions and practical exercises, delegates will gain the ability to develop operational excellence strategies, streamline processes, and enhance productivity. By mastering key principles of operations management, participants will contribute to their organization’s long-term success and competitive advantage.
Key highlights include:
- Aligning business strategy with customer expectations
- Understanding and implementing core operational practices
- Developing and executing an operational excellence roadmap
- Applying planning and control methods for efficient resource use
- Enhancing decision-making and problem-solving in operations management
TRAINING OBJECTIVES
By the end of this Operations Management Training Course, participants will be able to:
- Translate organizational goals into measurable operational performance objectives
- Efficiently utilize resources through effective planning, scheduling, and control techniques
- Understand the principles and applications of operational excellence
- Recognize the strategic role of operations within the broader customer supply chain
- Drive organizational change through process improvement and innovation
- Develop structured problem-solving approaches for operations challenges
WHO SHOULD ATTEND?
The EuroMaTech Operations Management Masterclass is ideal for professionals seeking to strengthen their operational capabilities and lead performance improvement initiatives. It is particularly beneficial for:
- Operations Managers, Superintendents, and Supervisors
- Supply Chain, Procurement, and Logistics Professionals
- Production, Manufacturing, and Plant Managers
- Warehousing, Inventory, and Quality Personnel
- Project Managers and Business Improvement Officers
- Professionals in R&D, Process Optimization, or Performance Management
This course is designed for executives, team leaders, and specialists aiming to achieve operational excellence and deliver strategic value through effective operations management.
TRAINING METHODOLOGY
The Operations Management Training Course employs an interactive and engaging methodology that combines expert-led presentations with group discussions, hands-on exercises, and team-based simulations. Participants will learn through real-world case studies, competitive exercises, and collaborative problem-solving sessions designed to replicate operational challenges faced by modern organizations.
Delivered by a world-class subject matter expert in operations management, this EuroMaTech training encourages active participation and peer learning. Delegates will work in teams to analyze scenarios, develop improvement strategies, and present actionable solutions aligned with best operational practices.
TRAINING SUMMARY
The Operations Management Masterclass delivers a comprehensive framework for improving operational performance, increasing productivity, and achieving sustainable results. Participants will explore techniques for reducing waste, optimizing resource utilization, and lowering labor costs while maintaining quality and service standards.
The course also emphasizes the strategic integration of operations with other business functions such as finance, human resources, and marketing. Delegates will develop change management, teamwork, and problem-solving skills that enhance operational decision-making and cross-functional collaboration.
By the end of this Operations Management Training, participants will possess the knowledge and practical tools to drive operational excellence, foster innovation, and enhance organizational competitiveness in today’s fast-changing business environment.
TRAINING OUTLINE
Day 1: Fundamentals of Operations Management
- What Does Operations Management Involve?
- The Importance of Operations Management
- Key Processes and Terms of Operations Management
- Skills required of an Operations Manager
- The role and responsibilities of the Operations Manager
Day 2: Principles of Operational Excellence
- Objectives of Operations Management
- Alignment of Organisational Operations and Functional Strategies
- Core Operational Principles
- Strategic Planning
- Operations Management – Tools and Techniques
Day 3: Logistics and Supply Chain Management
- Managing the Supply Chain
- Location, Capacity and Layout Strategy
- Materials Management and Strategy
- Inventory Management
- Manufacturing Information Systems (MRP, MRP11, ERP)
- Just-in-Time systems
Day 4: Managing Quality and Service Delivery
- Lean Thinking and Six Sigma
- Quality Control and Improvement
- Service Delivery System Design
- Process Flow Analysis
- Sales and Operations Planning (S&OP)
Day 5: Business Process Management (BPM)
- The Value and Benefits of Business Process Management
- The Principles of Business Process Management and How to Apply Them
- The strategic, Tactical and Operational Considerations in a Comprehensive BPM Framework
- Process Problem Analysis
- Business Process Redesign (BPR)
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ACCREDITATION
EuroMaTech is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.
Euromatech is a Knowledge & Human Development Authority (KHDA) approved training institute in Dubai, licensed and approved to deliver training courses in the UAE.
The KHDA is the regulatory authority in the UAE, that oversees administering, approving, supervising, and controlling the activities of various education providers in the UAE. We are proud of our commitment to ensuring quality training courses and status as a KHDA-approved training provider.
FAQ
EuroMaTech provides a range of ISO certification and compliance training courses, including:
- ISO 9001 – Quality Management Systems Training
- ISO 45001 – Occupational Health & Safety Management Training
- ISO 14001 – Environmental Management Systems Training
These courses help organizations adopt internationally recognized standards and improve their overall performance.
To register for a training course, you can:
- Visit the EuroMaTech website, browse the available courses, and follow the online registration process.
- Contact EuroMaTech’s support team for assistance with course selection or inquiries about corporate training solutions.
EuroMaTech stands out as a leader in training and professional development due to:
- 30+ years of experience delivering high-impact training courses across industries.
- Accreditations from leading institutions, ensuring top-tier course quality and recognition.
- A portfolio of thousands of training courses, serving professionals at every level.
- A focus on innovation and future-ready learning models, including blended and digital training.
- Long-term partnerships with organizations globally, ensuring sustained success through talent development.
EuroMaTech has successfully delivered thousands of training courses, with thousands of professionals from over 50 countries attending annually.
We are happy to share the profiles of our expert instructors. To learn more about their qualifications and experience, please contact us info@euromatech.com
We provide two flexible training formats to suit your preferences:
- Classroom Training: Experience in-person learning with expert instructors. Engage in interactive discussions, hands-on activities, and benefit from face-to-face networking.
- Online Training: Join live online sessions from anywhere, offering flexibility for those with busy schedules or who prefer remote learning.
- In-House Training: We can bring our training directly to your organization, allowing for tailored sessions that address your specific needs and objectives.
Yes, we provide tailored training solutions designed to meet the specific needs of your organization. Customized courses can be delivered either in-person or online, and you can select the dates and duration that best fit your schedule. For more details, please contact us at inhouse@euromatech.com
Yes, we can assist you with the following:
- Corporate Discount: If available, we can extend our corporate discount for your stay at selected hotels.
- Hotel Suggestions: We can provide recommendations for nearby hotels based on your preferences and budget.
Feel free to explore online booking platforms for the most cost-effective options.
