An Intensive 5-day Training Course
Healthcare Operations
Cost Control & Productivity Management
CLASSROOM DATES
INTRODUCTION
With the current healthcare challenges across the globe, the healthcare organizations need to find ways to reduce operating expenses while improving quality. When faced with the need to cut costs, many thinks of staff reductions, across-the-board decreases, or curtailing select programs and services. However, they might not realize that hidden in their organisations are millions of dollars in overuse, misuse, and rework that can be removed not only without sacrificing but, in many cases, improving long-term quality and safety.
This Healthcare Operations training course aims to equip healthcare professionals and managers with the skills and strategies necessary to effectively control costs and optimize productivity within healthcare operations. The EuroMaTech training course will cover practical techniques for cost reduction, operational efficiency, and performance management to enhance the sustainability and profitability of healthcare organizations while maintaining high-quality care. This professional training course provides a structured and comprehensive approach to understanding and applying cost control and productivity management in healthcare operations. Each module builds on the previous one to offer both foundational knowledge and practical tools for implementation.
Participants attending the Healthcare Operations: Cost Control & Productivity Management training course will develop the following competencies:
- Report results using KPIs and BSC (Balanced Scorecard) technique
- Use the 10 ways to improve healthcare cost management
- Increase costs for strategic decision-making capability
- Know the ways to differentiate your healthcare programs
TRAINING OBJECTIVES
The primary objective of EuroMaTech’s Healthcare Operations: Cost Control & Productivity Management training course training course is to enhance cost control management skills among decision-makers in the hospital, especially leaders who are primarily responsible for financial decisions. Attendees will also be able to:
- Participate actively in financial decision making that affects their department, like budgeting and forecasting
- Understand the strategic role of basic cost concepts
- Explain cost-driver concepts at the activity, volume, structural, and executional levels
- Explain the cost concepts used in product and service costing
- Identify the different ways to calculate the true cost and understand the real cost to their organisation for delivering patient care
- Control costs effectively to assure sustainable profitability & growth
WHO SHOULD ATTEND?
The Healthcare Operations: Cost Control & Productivity Management training course is appropriate for all Professionals working in healthcare/hospital operations who need to have knowledge and understanding of healthcare cost management, especially:
- Chief Executive Officers
- Chief Financial Officers
- Operation Managers
- Chief Quality Officers
- Organisational Development Managers
- Performance Improvement Professionals
- Administrative & Risk Management Staff
- Patient Services and Safety Officers
TRAINING METHODOLOGY
Healthcare Operations: Cost Control & Productivity Management training course uses a combination of class lectures, case studies / examples and group discussion. The latest educational methods and strategies are employed. The training course is designed to maximize delegate participation. This gives participants the opportunity to discuss with other delegates and the presenter their specific problems and appropriate solutions.
TRAINING SUMMARY
During this practical EuroMaTech training course on Healthcare Operations: Cost Control & Productivity Management, participants will be able to learn how to identify the primary areas where excess expense typically occurs in healthcare. In addition, they will be able to design an approach for identifying and eliminating waste in their organisations that engages the front line and results in improved quality and reduced costs.
TRAINING OUTLINE
Day 1: Introduction to Healthcare Operations
Overview of Healthcare Operations
- Definition and scope of healthcare operations
- The role of operational management in healthcare settings
- Key challenges faced by healthcare organizations today
- The importance of cost control and productivity management
Understanding Healthcare Costs
- Types of costs in healthcare (fixed, variable, direct& indirect)
- Cost structures in healthcare settings (hospitals/clinics)
- Key performance indicators (KPIs) related to cost control
Productivity in Healthcare
- Defining productivity in healthcare contexts
- Relationship between productivity and cost efficiency
- Measuring healthcare productivity (staff efficiency)
Day 2: Cost Control Strategies
Cost Reduction Techniques
- Identifying & analyzing cost drivers in healthcare
- Strategies for reducing operational expenses
- Lean healthcare principles: eliminating wastes
- Cost benchmarking with industry standards
Supply Chain Management and Procurement
- The impact of supply chain management on healthcare costs
- Best practices for cost-effective procurement and inventory
- Utilizing technology for better supply chain decisions
- Contract negotiation and group purchasing strategies
Outsourcing and Resource Utilization
- When to consider outsourcing non-core services (IT/food)
- Improving resource allocation and management
- Reducing redundancy in staffing and equipment use
Day 3: Productivity Management Techniques
Workforce Optimization
- Strategies for effective workforce management (staffing)
- The role of training in enhancing employee productivity
- Employee engagement and its impact on productivity
- Utilizing technology (automation) to streamline tasks
Operational Efficiency through Technology
- Implementing EHR for better workflow management
- Telemedicine as tools for increasing productivity
- Automation of routine administrative tasks (billing)
- Data analytics for informed decision-making
Quality and Efficiency Balance
- Ensuring quality of care while optimizing efficiency
- Measuring quality metrics alongside cost control efforts
- Strategies for avoiding unnecessary tests/procedures
- Fostering a culture of continuous improvement
Day 4: Advanced Cost Control & Productivity Management
Lean Six Sigma in Healthcare
- Introduction to Lean and Six Sigma methodologies
- Key principles of Lean Healthcare (Kaizen and 5S)
- Implementing Six Sigma process (DMAIC model)
Strategic Planning for Long-Term Cost Control
- Long-term strategies for sustainable cost control
- Forecasting and budgeting for future (aging & technology)
- Integrating healthcare cost control into the strategic goals
Case Studies and Best Practices
- World examples: successful cost & productivity improvement
- Case studies: Efficiency while maintaining quality
- Lessons learned from failures in healthcare operations
Day 5: Cost Control & Productivity Management Plan
Assessing Your Healthcare Organization
- Conducting a SWOT analysis of current operations
- Identifying cost savings and productivity improvements areas
- Setting SMART goals for cost and productivity management
Implementation and Monitoring
- Developing a plan for implementing cost control strategies
- Monitoring progress and performance through KPIs
- Continuous improvement loops for sustained success
Engaging Stakeholders
- The role of leadership in driving cost control initiatives
- Engaging staff and departments in productivity efforts
- Communicating results/changes to patients/community
- Programme Conclusion: Course Review and Evaluation
CALL ME BACK
Do you wish for us to conduct this course at your premises?
Discover In-House Solutions
ACCREDITATION
EuroMaTech is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.
Euromatech is a Knowledge & Human Development Authority (KHDA) approved training institute in Dubai, licensed and approved to deliver training courses in the UAE.
The KHDA is the regulatory authority in the UAE, that oversees administering, approving, supervising, and controlling the activities of various education providers in the UAE. We are proud of our commitment to ensuring quality training courses and status as a KHDA-approved training provider.
FAQ
We are happy to share the profiles of our expert instructors. To learn more about their qualifications and experience, please contact us info@euromatech.com
We provide two flexible training formats to suit your preferences:
- Classroom Training: Experience in-person learning with expert instructors. Engage in interactive discussions, hands-on activities, and benefit from face-to-face networking.
- Online Training: Join live online sessions from anywhere, offering flexibility for those with busy schedules or who prefer remote learning.
- In-House Training: We can bring our training directly to your organization, allowing for tailored sessions that address your specific needs and objectives.
Yes, we provide tailored training solutions designed to meet the specific needs of your organization. Customized courses can be delivered either in-person or online, and you can select the dates and duration that best fit your schedule. For more details, please contact us at inhouse@euromatech.com
Yes, we can assist you with the following:
- Corporate Discount: If available, we can extend our corporate discount for your stay at selected hotels.
- Hotel Suggestions: We can provide recommendations for nearby hotels based on your preferences and budget.
Feel free to explore online booking platforms for the most cost-effective options.
EuroMaTech has successfully delivered thousands of training courses, with thousands of professionals from over 50 countries attending annually.
EuroMaTech provides a range of ISO certification and compliance training courses, including:
- ISO 9001 – Quality Management Systems Training
- ISO 45001 – Occupational Health & Safety Management Training
- ISO 14001 – Environmental Management Systems Training
These courses help organizations adopt internationally recognized standards and improve their overall performance.
To register for a training course, you can:
- Visit the EuroMaTech website, browse the available courses, and follow the online registration process.
- Contact EuroMaTech’s support team for assistance with course selection or inquiries about corporate training solutions.
EuroMaTech stands out as a leader in training and professional development due to:
- 30+ years of experience delivering high-impact training courses across industries.
- Accreditations from leading institutions, ensuring top-tier course quality and recognition.
- A portfolio of thousands of training courses, serving professionals at every level.
- A focus on innovation and future-ready learning models, including blended and digital training.
- Long-term partnerships with organizations globally, ensuring sustained success through talent development.
