An Intensive 5-day Training Course
Competency Development & Managerial Excellence for Operation & Production Supervisors
Develpong Leadership Skills for Maximising Staff and Plant Performance


INTRODUCTION
The Competency Development & Managerial Excellence for Operation & Production Supervisors training course is intended to assist the participants gain a clear understanding of effective supervision competencies and best practical techniques adopted by operation and production departments in world-class organisations.
This EuroMaTech training course provides delegates with state-of-the-art skills essential for operation and production departmental leaders. Results include improved operators motivation and performance, increased departmental outputs, zero conflicts during day-to-day activities and better interaction with other departments involved, such as maintenance.
Participants will develop the following competencies:
- Understanding of world class operator’s duties
- Time management and work planning techniques
- Techniques for improving operator’s performance
- Health and safety procedures
TRAINING OBJECTIVES
- Develop a toolkit of competencies and methods to enhance every area of supervisor’s responsibility
- Build an action plan for managing their human capital while developing an effective program for managing production assets
- Learn how to leverage their personal supervisory style, apply time management techniques, run effective meetings and improve operator’s performance
- Explore how to make the transition from control room or production operator to a supervisor
WHO SHOULD ATTEND?
- Operation and Production Personnel Who Have Recently Been Appointed to a Supervisory Position
- Operation Personnel Who Desire a Supervisory Position
- Existing Operation Supervisors Who Have Not Had Formal Supervisory Training
- Those Who Are Responsible for Managing Operation and Production Departments

TRAINING METHODOLOGY
This EuroMaTech Competency Development & Managerial Excellence for Operation & Production Supervisors training course uses case studies, group discussion, reflection activities supported by video materials and exercises to help you apply what you learn to your work situation.
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TRAINING SUMMARY
This Competency Development & Managerial Excellence for Operation & Production Supervisors training course covers essential skills such as understanding the nature of operation and production operator duties, how to reduce equipment failures, communicating persuasively and with impact, confidence to handle challenging situations and flexibility to adapt and being clear about bench marking operation and production department at your organisation.
This allows qualifying high standard supervisors with the necessary skills to develop deeper relationships within the organisation and in particular with those around them. Those skills are crucial towards inspiring operation and production team members to achieve less plant’s equipment down time and influencing individuals to support the team direction.
TRAINING OUTLINE
Day 1: Roles, Goals and Motivation of Operation & Production Supervisor
- Control Room and Production Operators Responsibilities
- Supervisors as a Master Key for Organizational Success and Development
- Different Methods of Developing Competencies
- Adapting a Competency Framework for Supervision
- Behavioral and Leadership Competencies
Day 2: Operation and production Success Factors
- Assessing Risks and Decision-Making
- Techniques to Improve the Performance of Operators
- Dealing with Stress (Shutdown, Failures, Emergencies, Incidents and Others)
- Attitude for Inspiring Change and Innovations Leading to Continuous Improvements
- Skills for Organizing and Attending Meetings
Day 3: Techniques to Effectively Managing Operation Staff
- Dealing with Diverse Workforce and Contractors
- Analyzing Problems and Making Critical Decisions
- Smart Delegation
- Supervisory Staffing Issues: Orientation, Discipline & Conflicts
- Training, Mentoring and Delegating.
- Proactive and Reactive Roles and Attitudes of Supervisors
- Apply Time Management Techniques
- Inter-Personal Relations and Communication Skills
Day 4: Best Practice in Managing Your Assets
- Best Practices for Applying Precision Operation Technologies
- Guidelines for Assessing Plant’s Equipment Performance Indicators
- Developing Road Map to Achieve World Class Production Department
- Observation Skills and Linking with Outcome / Effects to Others, Impact on Environment
Day 5: Competency Development for Health and Safety Aspects
- Best Practice in Health and Safety Improving Plans.
- Achieving Excellence in Plant’s Safety Behaviour
- Commitment and Compliance Towards Health and Safety Standards
- Safety Culture and Performance Indicators
- Motivation & Employee Involvement
- Strategies to Establish No Blame Culture
- Final Remarks and Programme Closure
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ACCREDITATION

EuroMaTech is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.

Euromatech is a Knowledge & Human Development Authority (KHDA) approved training institute in Dubai, licensed and approved to deliver training courses in the UAE.
The KHDA is the regulatory authority in the UAE, that oversees administering, approving, supervising, and controlling the activities of various education providers in the UAE. We are proud of our commitment to ensuring quality training courses and status as a KHDA-approved training provider.
This training course is also part of the 10-day titles:
FAQ
EuroMaTech provides a range of ISO certification and compliance training courses, including:
- ISO 9001 – Quality Management Systems Training
- ISO 45001 – Occupational Health & Safety Management Training
- ISO 14001 – Environmental Management Systems Training
These courses help organizations adopt internationally recognized standards and improve their overall performance.
To register for a training course, you can:
- Visit the EuroMaTech website, browse the available courses, and follow the online registration process.
- Contact EuroMaTech’s support team for assistance with course selection or inquiries about corporate training solutions.
EuroMaTech stands out as a leader in training and professional development due to:
- 30+ years of experience delivering high-impact training courses across industries.
- Accreditations from leading institutions, ensuring top-tier course quality and recognition.
- A portfolio of thousands of training courses, serving professionals at every level.
- A focus on innovation and future-ready learning models, including blended and digital training.
- Long-term partnerships with organizations globally, ensuring sustained success through talent development.
EuroMaTech has successfully delivered thousands of training courses, with thousands of professionals from over 50 countries attending annually.
We are happy to share the profiles of our expert instructors. To learn more about their qualifications and experience, please contact us info@euromatech.com
We provide two flexible training formats to suit your preferences:
- Classroom Training: Experience in-person learning with expert instructors. Engage in interactive discussions, hands-on activities, and benefit from face-to-face networking.
- Online Training: Join live online sessions from anywhere, offering flexibility for those with busy schedules or who prefer remote learning.
- In-House Training: We can bring our training directly to your organization, allowing for tailored sessions that address your specific needs and objectives.
Yes, we provide tailored training solutions designed to meet the specific needs of your organization. Customized courses can be delivered either in-person or online, and you can select the dates and duration that best fit your schedule. For more details, please contact us at inhouse@euromatech.com
Yes, we can assist you with the following:
- Corporate Discount: If available, we can extend our corporate discount for your stay at selected hotels.
- Hotel Suggestions: We can provide recommendations for nearby hotels based on your preferences and budget.
Feel free to explore online booking platforms for the most cost-effective options.