An Intensive 5-day Training Course
Advanced Communication Skills
Master Persuasion and Influence with Advanced Communication Skills
CLASSROOM DATES
INTRODUCTION
This Communication Skills Course is not only about mastering verbal and non-verbal communication, but also about fostering a deep understanding of emotional intelligence to enhance interpersonal interactions. Participants will engage in immersive activities that simulate real-world scenarios, allowing them to practice and refine their skills in a supportive, low-risk environment. Through dynamic workshops and interactive seminars, professionals will learn to navigate complex conversations and negotiations with poise and strategic insight.
Additionally, this course delves into the nuances of cross-cultural communication, preparing participants to effectively manage and lead diverse teams. By incorporating proven strategies and methodologies, the training ensures that communication becomes a powerful tool in motivating and inspiring others. Whether in meetings, one-on-one discussions, or public speaking, this Communication Training Course empowers professionals to become influential, adaptable communicators, ready to tackle any challenge in their career trajectory.
TRAINING OBJECTIVES
Our Advanced Communication Skills training course aims to enable participants to:
- Be authentic, confident and assertive in their communication style
- Use clear, positive, engaging language to explain, direct and instruct
- Present like a professional in front of any audience
- Chair meetings and lead negotiations with assurance
- Persuade and convince others to win recognition and support.
WHO SHOULD ATTEND?
The Advanced Communication Skills training course is suitable for a wide range of professionals in both public & private sector organisations, but will be particularly beneficial to:
- Supervisors and managers who want to progress
- Project and team leaders who want to be more effectively
- Anyone who needs to negotiate as part of their role
- People who need to present clearly and to persuade others
- Executives who want to develop capabilities in motivating and inspiring people
TRAINING METHODOLOGY
This Advanced Communication Skills training course will be delivered through a combination of presentations, group discussion and group exercises. Delegates will be encouraged to ask questions relevant to their own backgrounds and company requirements. This style is highly-interactive with case-studies, videos and role-play affording many opportunities for participants to put into practice the skills they develop during the course.
Participants will spend lots of time working one-on-one and in small groups to resolve the challenges participants face and will leave with new ideas and skills they can implement immediately they step back into their teams.
TRAINING SUMMARY
This EuroMaTech Advanced Communication Skills training course provides practical techniques so that the participants can build their effectiveness as leaders. Participants will leave confident that they can inspire and motivate colleagues, customers and team members.
TRAINING OUTLINE
Day 1 : Authentic Leadership – Developing Rapport and Respect
- What is authenticity?
- Assertiveness and emotional intelligence
- Reading body language and giving the right signals
- Active listening and questioning
- Meeting others needs to fulfil your own
- Giving and receiving constructive feedback
Day 2 : Giving Clear Instructions and Explanations
- Thinking and speaking clearly and logically
- Using stories – the most successful teaching tool
- Team building communication exercise
- Aristotle’s three pillars of persuasion and how to use them
- From manager to leader – making others want to follow you
- Dealing with objections and challenges
Day 3 : Clarifying Ideas and Delivering Stellar Reports and Proposal
- Start with a clear brief and SMART objective
- Tailoring your report for the audience and purpose
- Creating a logical flow and clear structure
- Layout, signposts and clarity
- Plain English and readability
- Convincing with excellent visuals – charts and graphics
Day 4 : Chairing Meetings and Leading Negotiations
- How to create an agenda and manage time effectively
- Chairing with authority and inclusivity
- Dealing with difficult people
- Managing Conflict
- Game theory and win-win solutions
- Action centred leadership to achieve targets but maintain relationships
Day 5 : Persuasive Presentations
- Analysing your task and reading your audience
- Mind mapping to get a great structure
- Using your voice with effect
- Standing and acting with confident and power
- Encouraging and handling questions with ease
- Developing a personal action plan
CALL ME BACK
Do you wish for us to conduct this course at your premises?
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ACCREDITATION
EuroMaTech is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.
Euromatech is a Knowledge & Human Development Authority (KHDA) approved training institute in Dubai, licensed and approved to deliver training courses in the UAE.
The KHDA is the regulatory authority in the UAE, that oversees administering, approving, supervising, and controlling the activities of various education providers in the UAE. We are proud of our commitment to ensuring quality training courses and status as a KHDA-approved training provider.
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FAQ
Do you provide assistance with hotel accommodation?
Yes, we can assist you with the following:
- Corporate Discount: If available, we can extend our corporate discount for your stay at selected hotels.
- Hotel Suggestions: We can provide recommendations for nearby hotels based on your preferences and budget.
Feel free to explore online booking platforms for the most cost-effective options.
Do you offer customized training for organizations?
Yes, we provide tailored training solutions designed to meet the specific needs of your organization. Customized courses can be delivered either in-person or online, and you can select the dates and duration that best fit your schedule. For more details, please contact us at [email protected]
What types of training formats do you offer?
We provide two flexible training formats to suit your preferences:
- Classroom Training: Experience in-person learning with expert instructors. Engage in interactive discussions, hands-on activities, and benefit from face-to-face networking.
- Online Training: Join live online sessions from anywhere, offering flexibility for those with busy schedules or who prefer remote learning.
- In-House Training: We can bring our training directly to your organization, allowing for tailored sessions that address your specific needs and objectives.
Can you assist with visa arrangements?
Yes, we can help by issuing an official Letter of Invitation once you’ve confirmed your training registration, which can assist in your visa application process.
Who will be the senior consultant leading the training?
We are happy to share the profiles of our expert instructors. To learn more about their qualifications and experience, please contact us [email protected]
