An Intensive 5-day Training Course
Leadership and Management Skills for New Manager and Supervisor
Learn the Key Skills You Need to Lead and Manage Teams Effectively as a New Manager or Supervisor
CLASSROOM DATES
INTRODUCTION
The Leadership and Management Skills Training Course for New Manager provides a strong foundation for individuals stepping into supervisory and managerial roles. New leaders often face heightened expectations, yet must quickly master practical approaches that support planning, time management, communication, and interpersonal effectiveness. This course strengthens their ability to navigate these essential responsibilities with confidence.
Participants are guided through proven concepts that reinforce customer focus, productive communication, and human interaction. Each element is aligned with the realities new managers face, enabling them to use these tools immediately in their work environment. The Management Skills Course for New Manager also emphasises the importance of adopting proactive planning processes and developing strategies that improve team performance.
Through structured discussions and practice-based learning, new managers and supervisors build the ability to identify challenges, understand their evolving roles, and apply leadership techniques that enhance their effectiveness. By establishing clear performance expectations and learning how to support team motivation, participants gain a more holistic view of leadership and supervisory responsibilities.
KEY SKILLS YOU WILL GAIN
After completing this training course, participants will be able to demonstrate the following skills and competencies:
- Strategic Leadership – Strengthen decision-making abilities and support team direction through structured leadership approaches.
- Goal Planning – Develop clear, actionable objectives that align with organisational priorities and team expectations.
- Time Management – Apply practical techniques to manage workload, prioritise tasks, and improve personal productivity.
- Effective Communication – Use purposeful verbal and non-verbal communication to enhance clarity, collaboration, and team engagement.
- Relationship Building – Build trust, cooperation, and strong working relationships through awareness of interpersonal styles and team dynamics.
TRAINING OBJECTIVES
This Leadership and Management Skills Training Course for New Manager enables participants to:
- Understand and develop the essential skills required of new managers and supervisors.
- Learn how to set meaningful goals and plan both effectively and efficiently.
- Strengthen abilities that support strategic thinking and customer focus.
- Establish and sustain effective time management techniques within daily operations.
- Apply constructive methods to build and maintain productive working relationships.
- Use concepts related to team building, team performance, and motivation.
- Develop communication techniques that reinforce clarity and team alignment.
- Understand performance standards and how to set goals and objectives accordingly.
- Build personal and team action plans to accomplish work and improve performance outcomes.
WHO SHOULD ATTEND?
This Management Skills Course for New Manager is ideal for:
- Individuals newly appointed to managerial or supervisory roles who require a structured learning foundation.
- Professionals aspiring to move into supervisory positions or existing supervisors who have not received formal leadership development.
- Team leaders responsible for guiding groups, work units, or departments across any industry, business function, or service environment.
- Employees who interact with diverse teams and must strengthen their management capabilities.
- Those looking to enhance their confidence and effectiveness in managing people, processes, and performance.
- Participants seeking practical tools to navigate daily supervisory challenges and strengthen communication.
TRAINING METHODOLOGY
This Leadership and Management Skills Training Course for New Manager uses an interactive and participatory methodology designed to support real learning and application. The course incorporates a balanced combination of lectures, guided discussions, and hands-on activities that encourage participants to engage with the concepts presented. Each topic is supported with relevant examples and opportunities to practice the skills in a structured environment.
Participants work through case studies and group exercises that replicate real workplace scenarios. These exercises help reinforce learning and allow individuals to evaluate different approaches to communication, planning, and team development. The methodology encourages reflection and discussion, ensuring that each participant can relate the course content to their personal supervisory role.
TRAINING SUMMARY
New managers and supervisors often manage people while simultaneously developing their own leadership identity. This Leadership and Management Skills Training Course for New Manager provides a structured approach to mastering essential competencies that support this transition. Participants gain practical insights into leadership methods, communication techniques, planning processes, and motivational strategies that enhance managerial effectiveness.
Through its comprehensive design, the course strengthens understanding of modern leadership expectations and equips participants with the tools required to navigate daily management challenges. The content is built on real workplace practices, ensuring that the principles learned are adaptable to various organisations, sectors, and roles.
By focusing on relationship building, team development, communication clarity, and performance improvement, this Management Skills Course for New Manager helps participants evolve into confident leaders capable of guiding teams and supporting organisational success.
TRAINING OUTLINE
Day 1: Leadership Skills Required of a New Manager / Supervisor
- Understanding of Your Management and Supervisory Leadership Skills and Development Needs
- Challenges Managers and Supervisors Face in a VUCA World
- The Difference Between Leadership and Management and the Role of the Manager
- Identifying How Organisations Evolve and Change Over Time
- The New Thinking About Leadership in Today’s Successful Organisations
- Understanding the Managers Role in Supporting Strategic Management and Customer Focus
Day 2: Importance of Goal Setting and Planning for a New Manager / Supervisor
- Developing Goals and Objectives that Align with the Company’s Strategic and Business Plan
- Developing and Maintaining Personal Goals, Objectives and Actions
- Developing a Concept of Planning Based on Recognised Tools and Approaches and Standardised Principles
- Identifying the Role of Stakeholders in Effective Planning
- Using a Planning Process to set Planning Goals and Get Work Started
- Developing and Implementing Goals and Plans with Your Team
Day 3: Time Management and Communication as Effective Disciplines for New Managers / Supervisors
- Understanding How Time is Used in the Working Situation by Self and Others
- Determining the Challenges for Effective Time Management
- Using a Process to Identify Time Issues and Solutions to the Issues
- Learning How Delegation and Empowerment are Used in Time Management
- Using Effective Communication to Foster Efficiency
- Understanding the Impacts of Verbal and Non-Verbal Communication on Time Management and Performance
Day 4: How New Managers / Supervisors Build Effective Working Relationships
- Characteristics of Effective Working Relationships
- Identification of the Personal Communication and Relationship Building Styles and Approaches
- Exploring Your Strengths and Challenges When Building Working Relationships
- Tools and Approaches to Support the Development of Trust with Colleagues and Others
- Understanding Stages of Team Development and How It Can Be Supported and Managed
- Understanding How to work effectively with different personalities and styles
Day 5: Developing Personal and Work Group Improvement Plans
- Encouraging and Supporting Innovation and Creativity Leading to Improvements
- Understanding and Managing Interpersonal Work Group Dynamics and Relationships
- Identification of the Differing Responses to Change Within Teams and Colleagues
- Dealing with Change Resistance
- Developing Action Plans for Personal and Work Group Improvement
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ACCREDITATION
EuroMaTech is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.
Euromatech is a Knowledge & Human Development Authority (KHDA) approved training institute in Dubai, licensed and approved to deliver training courses in the UAE.
The KHDA is the regulatory authority in the UAE, that oversees administering, approving, supervising, and controlling the activities of various education providers in the UAE. We are proud of our commitment to ensuring quality training courses and status as a KHDA-approved training provider.
FAQ
EuroMaTech provides a range of ISO certification and compliance training courses, including:
- ISO 9001 – Quality Management Systems Training
- ISO 45001 – Occupational Health & Safety Management Training
- ISO 14001 – Environmental Management Systems Training
These courses help organizations adopt internationally recognized standards and improve their overall performance.
To register for a training course, you can:
- Visit the EuroMaTech website, browse the available courses, and follow the online registration process.
- Contact EuroMaTech’s support team for assistance with course selection or inquiries about corporate training solutions.
EuroMaTech stands out as a leader in training and professional development due to:
- 30+ years of experience delivering high-impact training courses across industries.
- Accreditations from leading institutions, ensuring top-tier course quality and recognition.
- A portfolio of thousands of training courses, serving professionals at every level.
- A focus on innovation and future-ready learning models, including blended and digital training.
- Long-term partnerships with organizations globally, ensuring sustained success through talent development.
EuroMaTech has successfully delivered thousands of training courses, with thousands of professionals from over 50 countries attending annually.
We are happy to share the profiles of our expert instructors. To learn more about their qualifications and experience, please contact us [email protected]
We provide two flexible training formats to suit your preferences:
- Classroom Training: Experience in-person learning with expert instructors. Engage in interactive discussions, hands-on activities, and benefit from face-to-face networking.
- Online Training: Join live online sessions from anywhere, offering flexibility for those with busy schedules or who prefer remote learning.
- In-House Training: We can bring our training directly to your organization, allowing for tailored sessions that address your specific needs and objectives.
Yes, we provide tailored training solutions designed to meet the specific needs of your organization. Customized courses can be delivered either in-person or online, and you can select the dates and duration that best fit your schedule. For more details, please contact us at [email protected]
Yes, we can assist you with the following:
- Corporate Discount: If available, we can extend our corporate discount for your stay at selected hotels.
- Hotel Suggestions: We can provide recommendations for nearby hotels based on your preferences and budget.
Feel free to explore online booking platforms for the most cost-effective options.
