An Intensive 5-day Training Course
Designing Solutions to Complex Business Problems
How to apply System Dynamics, Design Thinking, Lean and Agile Techniques
CLASSROOM DATES
INTRODUCTION
The Complex Business Problems Training Course equips participants with the essential thinking frameworks and analytical tools needed to solve today’s increasingly interconnected challenges. Modern organisations operate in environments shaped by rapid technological change, shifting economic conditions, evolving customer demands, and expanding global networks. As a result, traditional linear problem-solving approaches often fall short. This course introduces advanced methods that allow leaders to interpret complexity, generate innovative solutions, and build organisational strategies that are both practical and future-oriented.
The Complex Business Problems Course explores how System Dynamics, Design Thinking, Lean, and Agile methods provide structured yet flexible approaches for navigating uncertainty. Participants learn how to understand interdependencies, model scenarios, and create solutions that consider multiple perspectives. By applying these techniques, leaders develop the ability to recognise patterns, anticipate long-term implications, and identify the root causes behind complex business issues.
This EuroMaTech training course offers a step-by-step methodology for translating complex scenarios into actionable business models. It also highlights how these approaches enhance productivity, support organisational change, and strengthen cross-functional cooperation. Through interactive learning, participants build the capability to design solutions that deliver measurable business value.
The Designing Solutions to Complex Business Problems Training Course enables participants to:
- Identify underlying issues in interconnected business environments
- Improve productivity by applying structured problem-solving methods
- Examine long-term trends and identify transformational opportunities
- Focus on core elements within complex scenarios
- Evaluate strategic options using advanced analytical techniques
KEY SKILLS YOU WILL GAIN
After completing this training course, participants will be able to demonstrate the following skills and competencies:
- Analytical Reasoning – Break down complex scenarios into meaningful insights.
- Conceptual Thinking – Understand patterns and connections within dynamic systems.
- Solution Synthesis – Combine diverse ideas into cohesive, practical solutions.
- Adaptive Planning – Adjust strategies effectively in fast-changing conditions.
- Collaborative Exploration – Work with stakeholders to interpret challenges collectively.
TRAINING OBJECTIVES
By the end of the Complex Business Problems Training Course, participants will be able to:
- Apply System Dynamics and Design Thinking to formulate policies that improve organisational performance.
- View problems from multiple stakeholder perspectives and understand how each viewpoint shapes outcomes.
- Use analytical tools and techniques to align differing opinions and create integrated solutions.
- Practise Lean and Agile methods to support flexible planning and rapid response in changing environments.
- Evaluate strategic options and choose approaches that reflect both long-term trends and immediate business needs.
- Work collaboratively in groups to explore familiar and unfamiliar complex problems.
- Identify major drivers of change and assess potential actions in relation to organisational goals.
WHO SHOULD ATTEND?
The Complex Business Problems Course is valuable for professionals who need a holistic view of how present challenges evolve into future opportunities. It is designed for individuals who regularly make decisions in uncertain environments and need a structured approach to analysing complex issues.
This course will be particularly beneficial to:
- General managers and senior functional leaders overseeing diverse teams
- Executives responsible for organisational development or strategic planning
- COOs, HR leaders, and operations executives managing large-scale systems
- Corporate strategy professionals and organisational development specialists
- Professionals in technology-driven sectors adapting to rapid innovation
- Project managers, engineers, and cross-functional leaders addressing complex contexts
Participants gain maximum benefit when they actively apply the concepts and tools upon returning to their workplace.
TRAINING METHODOLOGY
This Complex Business Problems Training Course uses an experiential methodology to reinforce the understanding of advanced problem-solving techniques. Participants engage in hands-on exercises that apply System Dynamics, Design Thinking, Lean, and Agile practices to real scenarios.
Group activities and structured discussions support shared learning, while individual tasks encourage critical thinking and conceptual development.
Case studies illustrate how complex problems manifest across industries, and selected exercises require participants to conduct short online research to deepen their analysis. This approach ensures that learners gain both theoretical insight and practical capability in designing sophisticated solutions to complex business challenges.
TRAINING SUMMARY
The Designing Solutions to Complex Business Problems Training Course provides the essential skills required to explore, understand, and resolve complex organisational challenges. The training emphasises how System Dynamics and Design Thinking offer effective methods for uncovering root causes, identifying growth opportunities, predicting outcomes, and designing strategic responses.
Participants learn how to apply these advanced approaches in key areas such as innovation management, supply chain design, technology adoption, business cycle management, and strategic project development. The course also demonstrates how integrating Agile and Lean principles enhances adaptability and accelerates solution delivery.
By the end of the course, delegates will have a clear understanding of how to translate complex business scenarios into structured models that inform strategy and guide decision-making. They return to their organisations with practical tools, deeper analytical capability, and increased confidence to influence alliances, partnerships, and cross-functional relationships within complex environments.
TRAINING OUTLINE
Day 1: Introduction to Dealing with Complexity
- Introduction – The Problem of Problem-Solving
- System Dynamics and Design Thinking – An Overview
- Recognising Complex Problems and Complex Solutions
- Characteristics of Complex Problems and the Associated Risks
- The Modelling Process – From Understanding to Design
- What Does Complexity Mean in Practice?
Day 2: Developing Strategic Scenarios
- Complexity in Strategy, Operations and Projects
- The Role of Scenario Planning
- The Learning Cycle in Strategy Development and Implementation
- The Role of Strategic Risk Management
- Understanding the Impact of Partnerships and Alliances on Complexity and Risk
- How Can System Dynamics and Design Thinking Help?
Day 3: System Dynamics Tools
- Recognising and Modelling Causal Loops
- The Value of Understanding Stocks and Flows
- Understanding Complexity: System Dynamics in Action
- Modelling Growth (Innovation and New Product Development)
- Exploring the Role of Positive Feedback on Business Growth
- Tools for Modelling Dynamic Situations
Day 4: Design Thinking Tools
- What is Design Thinking? – 10 Principles
- The IDEO Approach
- A Design Thinking Process
- The Toyota Way – 14 Principles
- Applying Divergent and Convergent Thinking
- Applying Design Thinking Tools
Day 5: How to Create and Optimise Value
- Integrating System Dynamics, Design Thinking, Agile and Lean
- The Power of Visual Thinking
- The Role of Prototyping, Experiments and Kaizen
- Solving a Difficult Business Problem in Practice
- How to Apply These Methods in Your Organization
- Next Steps and Commitment to Action
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ACCREDITATION
EuroMaTech is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.
Euromatech is a Knowledge & Human Development Authority (KHDA) approved training institute in Dubai, licensed and approved to deliver training courses in the UAE.
The KHDA is the regulatory authority in the UAE, that oversees administering, approving, supervising, and controlling the activities of various education providers in the UAE. We are proud of our commitment to ensuring quality training courses and status as a KHDA-approved training provider.
FAQ
EuroMaTech provides a range of ISO certification and compliance training courses, including:
- ISO 9001 – Quality Management Systems Training
- ISO 45001 – Occupational Health & Safety Management Training
- ISO 14001 – Environmental Management Systems Training
These courses help organizations adopt internationally recognized standards and improve their overall performance.
To register for a training course, you can:
- Visit the EuroMaTech website, browse the available courses, and follow the online registration process.
- Contact EuroMaTech’s support team for assistance with course selection or inquiries about corporate training solutions.
EuroMaTech stands out as a leader in training and professional development due to:
- 30+ years of experience delivering high-impact training courses across industries.
- Accreditations from leading institutions, ensuring top-tier course quality and recognition.
- A portfolio of thousands of training courses, serving professionals at every level.
- A focus on innovation and future-ready learning models, including blended and digital training.
- Long-term partnerships with organizations globally, ensuring sustained success through talent development.
EuroMaTech has successfully delivered thousands of training courses, with thousands of professionals from over 50 countries attending annually.
We are happy to share the profiles of our expert instructors. To learn more about their qualifications and experience, please contact us [email protected]
We provide two flexible training formats to suit your preferences:
- Classroom Training: Experience in-person learning with expert instructors. Engage in interactive discussions, hands-on activities, and benefit from face-to-face networking.
- Online Training: Join live online sessions from anywhere, offering flexibility for those with busy schedules or who prefer remote learning.
- In-House Training: We can bring our training directly to your organization, allowing for tailored sessions that address your specific needs and objectives.
Yes, we provide tailored training solutions designed to meet the specific needs of your organization. Customized courses can be delivered either in-person or online, and you can select the dates and duration that best fit your schedule. For more details, please contact us at [email protected]
Yes, we can assist you with the following:
- Corporate Discount: If available, we can extend our corporate discount for your stay at selected hotels.
- Hotel Suggestions: We can provide recommendations for nearby hotels based on your preferences and budget.
Feel free to explore online booking platforms for the most cost-effective options.
