An Intensive 5-day Training Course
Credit Policies Management:
Protect the Investment in Debtors
CLASSROOM DATES
INTRODUCTION
Offering credit terms to clients is now an essential requirement of doing business. It is, after all, an “investment” which should generate further profitable sales. For most businesses, the Accounts Receivable ledger can represent the single largest investment that any company may make, and like other investments, it comes with a certain amount of risk. These risks need to be managed and mitigated, and a key part of this is achieved through the use of effective credit policies management.
This highly interactive EuroMaTech Credit Policies Management training course will assist the participants in keeping up-to-date with current receivable management principles and international guidelines, while at the same time stressing the importance of and providing valuable advice on the most critical areas of credit risk management.
Participants attending this training course will develop the following competencies:
- Understanding the underlying principles of effective receivables management
- Identifying the key risk elements of their receivables ledger
- Formulation of collection strategies appropriate to an organisations’ debtor profile
- Leveraging internal partnerships to improve the credit risk management process
- How to prepare effective credit management policies
- Utilise Microsoft Excel to analyse debtor performance, calculate DSO’s and prepare aged debtor reports
- Applying tools and techniques to effectively monitor AR performances
TRAINING OBJECTIVES
EuroMaTech’s training course aims to help participants to achieve the following objectives:
- Develop effective credit policies that meet company’s objectives
- Use billing best practices techniques
- Develop internal partnerships which will benefit the collection and risk management process
- Evaluate the accounts receivable process and implement best practices
- Apply tools & techniques to effectively monitor Accounts Receivable performances
- Prepare a comprehensive Credit Policy for their organization
WHO SHOULD ATTEND?
The training course is suitable for a wide range of professionals employed in Accounts Receivable, but it will be particularly beneficial to:
- Accounts Receivable Team Leaders & Senior Supervisors;
- Credit Team
- Billing Team
- Accountants
- Financial Controllers
- Finance Professionals who wish to improve their understanding of this area
TRAINING METHODOLOGY
This EuroMaTech Credit Policies Management training course will provide the theoretical background and techniques that underpin the organisation and management of accounts payable and its related functions. It will provide a real world practical context by incorporating worked examples and case studies that delegates will see how theory applies in practice and can discuss the various issues raised.
TRAINING SUMMARY
This unique EuroMaTech Credit Policies Management training course covers critical areas of granting, managing and recovering credit in today’s competitive and demanding market environment. Participants will acquire and develop essential skills that will improve their technical competence in Accounts Receivable Management while at the same time defining the essential processes that need to be in place in their organisation to ensure that risk and exposure to bad debt is minimised, but without detriment to the sales and marketing effort.
TRAINING OUTLINE
Day 1 : Establishing Credit Policies
- What is the purpose of credit?
- Outline of a credit policy:
- Mission
- Department objectives
- Roles and responsibilities
- Procedures
- Measuring results
- Building a Credit Policy from the first principles
- Defining the Mission and Objectives
- Identifying roles and responsibilities: introducing a control framework
- Using Process Mapping to identify potential areas of conflict
Day 2 : Credit Risk Assessment: Establishing the Criteria and Authority Levels
- Credit risk assessment: establishing the criteria and authority levels
- Establishing credit worthiness: intent and ability to pay
- Analysing financial statements to determine company health
- Other sources of credit information
- Establishing Credit Limits
- Offsetting credit risk: guarantees, bonds and insurance options
- Key data required for the Customer Master File
- Credit worthiness as a basis for debtor classification
Day 3 : Billing Process Best Practices
- Getting it right first time: Billing process defined
- Authorisation levels, audit and control checks
- Billing frequency and reconciliations
- Accounting for VAT
- Using technology to leverage the billing process
- Benefits of an integrated Billing / Accounts Receivable solution
- Third-Party solutions, including Electronic Data Interchange (EDI)
Day 4 : Managing the Collection Process
- Defining effective collection strategies based upon debtor value, risk and behaviour
- Reviewing strategy effectiveness and establishing triggers for review
- Automating the collection process: Leveraging workflow management tools
- Engaging with “internal customers” to manage debtor performance
- Aged analysis the debtor ledger using Microsoft Excel®
- Defining strategies to manage – and resolve – customer disputes
- Authorisation of escalation measures: litigation or insolvency
Day 5 : Monitoring Credit Performance
- Reviewing debtor performance
- Tracking credit worthiness and updating risk ratings
- Analysing debtor risk by category using Microsoft Excel®
- Collectability
- Process effectiveness
- Debt “at risk”
- Provisions for “Bad” and “Uncollectable” debt
- Action Plan: Review existing Credit Policies or Create a Fresh Set of Policies
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ACCREDITATION
EuroMaTech is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.
Euromatech is a Knowledge & Human Development Authority (KHDA) approved training institute in Dubai, licensed and approved to deliver training courses in the UAE.
The KHDA is the regulatory authority in the UAE, that oversees administering, approving, supervising, and controlling the activities of various education providers in the UAE. We are proud of our commitment to ensuring quality training courses and status as a KHDA-approved training provider.
FAQ
Do you provide assistance with hotel accommodation?
Yes, we can assist you with the following:
- Corporate Discount: If available, we can extend our corporate discount for your stay at selected hotels.
- Hotel Suggestions: We can provide recommendations for nearby hotels based on your preferences and budget.
Feel free to explore online booking platforms for the most cost-effective options.
Do you offer customized training for organizations?
Yes, we provide tailored training solutions designed to meet the specific needs of your organization. Customized courses can be delivered either in-person or online, and you can select the dates and duration that best fit your schedule. For more details, please contact us at [email protected]
What types of training formats do you offer?
We provide two flexible training formats to suit your preferences:
- Classroom Training: Experience in-person learning with expert instructors. Engage in interactive discussions, hands-on activities, and benefit from face-to-face networking.
- Online Training: Join live online sessions from anywhere, offering flexibility for those with busy schedules or who prefer remote learning.
- In-House Training: We can bring our training directly to your organization, allowing for tailored sessions that address your specific needs and objectives.
Can you assist with visa arrangements?
Yes, we can help by issuing an official Letter of Invitation once you’ve confirmed your training registration, which can assist in your visa application process.
Who will be the senior consultant leading the training?
We are happy to share the profiles of our expert instructors. To learn more about their qualifications and experience, please contact us [email protected]
