An Intensive 5-day Training Course
Communication and Influence for Line Managers
Communication with impact and influence across all levels of the organization
INTRODUCTION
Effective communication is the foundation of successful leadership, especially for line managers who serve as the vital link between strategic direction and operational execution. In today’s fast-paced business environment, communication is more than transmitting information — it is about building trust, shaping understanding, and influencing action.
The Communication and Influence for Line Managers Course by EuroMaTech empowers participants to enhance their communication skills, develop executive presence, and influence outcomes at all organizational levels. Through interactive sessions, participants will learn to tailor their messages to different audiences — from senior leaders and peers to frontline employees — while maintaining clarity, confidence, and authenticity.
This EuroMaTech training course helps line managers navigate challenging conversations, inspire engagement, and foster a culture of open dialogue. Participants will explore strategies to strengthen their ability to persuade and influence without relying solely on authority, ensuring that communication supports both team performance and organizational goals.
Key competencies developed in this Communication and Influence for Line Managers Course include:
- Communicating with confidence, clarity, and purpose
- Adapting communication styles to suit diverse audiences
- Influencing outcomes through trust and credibility
- Managing difficult conversations with tact and diplomacy
- Building strong interpersonal relationships and team cohesion
TRAINING OBJECTIVES
By the end of this Communication and Influence for Line Managers Course, participants will be able to:
- Communicate with clarity, confidence, and authenticity across organizational levels
- Adapt messages effectively for senior leaders, peers, and team members
- Influence outcomes and decisions without formal authority
- Handle challenging conversations with professionalism and empathy
- Build personal credibility and presence through effective communication
- Use storytelling, data, and evidence to convey messages with impact
- Create a culture of openness, collaboration, and feedback within teams
WHO SHOULD ATTEND?
This EuroMaTech Communication and Influence for Line Managers Course is designed for professionals who lead teams or manage communication across different organizational levels. It is particularly beneficial for:
- Line Managers and Team Leaders Seeking to Improve Communication Effectiveness
- Supervisors and Department Heads Responsible for Influencing and Motivating Staff
- Middle Managers Who Regularly Interact with Senior Executives and Operational Teams
- Aspiring Leaders Looking to Strengthen Influence and Presence Within Their Organizations
This course is ideal for those aiming to enhance their ability to drive performance and alignment through impactful, authentic communication.
TRAINING METHODOLOGY
This EuroMaTech training course combines expert-led instruction with highly practical exercises and peer collaboration. Participants will engage in role plays, scenario analysis, and reflective discussions designed to replicate real workplace communication challenges.
The methodology emphasizes learning through doing — allowing participants to practice communication techniques, test different influence approaches, and receive constructive feedback. Case studies and interactive group sessions help bridge theory and practice, ensuring skills can be immediately applied in the participants’ work environment.
The course promotes self-awareness, encouraging managers to refine their communication style and develop strategies for connecting authentically with different audiences.
TRAINING SUMMARY
The Communication and Influence for Line Managers Course by EuroMaTech provides the tools, frameworks, and confidence line managers need to become more persuasive, collaborative, and effective communicators. Participants will leave with practical techniques to navigate difficult discussions, present ideas persuasively, and influence decisions at all organizational levels.
Through improved communication, line managers will strengthen alignment across teams, build stronger relationships, and enhance overall organizational performance. This course supports the development of a leadership style rooted in empathy, clarity, and influence — essential qualities for managing in today’s dynamic workplace.
By completing this EuroMaTech training course, participants will be better equipped to communicate with impact, foster engagement, and lead with confidence and authenticity.
TRAINING OUTLINE
Day 1: Core Principles of Communication for Line Managers
- The Business Case for Effective Communication in Line Management
- Communicating with Different Personality Types and Preferences
- Building Emotional Intelligence as a Foundation for Influence
- Developing Credibility Through Consistent Communication
- Listening as a Leadership Skill
- Building Rapport Quickly and Effectively
Day 2: Communicating Across Organisational Levels
- Speaking with Authority to Senior Leaders
- Managing Sideways Communication with Peers and Colleagues
- Creating Clarity and Motivation When Communicating with Teams
- Adapting Style to Different Stakeholders and Contexts
- Managing Expectations Through Transparent Dialogue
- Communicating Organisational Change with Impact
Day 3: Influence and Persuasion for Line Managers
- Understanding the Psychology of Influence
- Techniques for Persuasion Without Authority
- Using Storytelling to Create Emotional Impact
- Framing Arguments with Data and Evidence
- Negotiating Win-Win Outcomes with Colleagues
- Presenting Ideas with Confidence and Credibility
Day 4: Handling Challenging Conversations
- Approaching Conflict With Confidence and Fairness
- Managing Upwards with Tact and Diplomacy
- Giving Constructive Feedback to Direct Reports
- Receiving Feedback with Openness and Professionalism
- Handling Resistance and Objections in Conversations
- Remaining Composed Under Pressure
Day 5: Communication Presence and Leadership Impact
- Strengthening Verbal Communication for Clarity and Authority
- Reading and Applying Non-Verbal Signals to Build Trust
- Developing Personal Communication Presence
- Facilitating Open Dialogue Within Teams
- Mastering Storytelling and Presentation Skills for Influence
- Leading Meetings and Discussions with Impact
CALL ME BACK
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ACCREDITATION
EuroMaTech is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.
Euromatech is a Knowledge & Human Development Authority (KHDA) approved training institute in Dubai, licensed and approved to deliver training courses in the UAE.
The KHDA is the regulatory authority in the UAE, that oversees administering, approving, supervising, and controlling the activities of various education providers in the UAE. We are proud of our commitment to ensuring quality training courses and status as a KHDA-approved training provider.
FAQ
EuroMaTech provides a range of ISO certification and compliance training courses, including:
- ISO 9001 – Quality Management Systems Training
- ISO 45001 – Occupational Health & Safety Management Training
- ISO 14001 – Environmental Management Systems Training
These courses help organizations adopt internationally recognized standards and improve their overall performance.
To register for a training course, you can:
- Visit the EuroMaTech website, browse the available courses, and follow the online registration process.
- Contact EuroMaTech’s support team for assistance with course selection or inquiries about corporate training solutions.
EuroMaTech stands out as a leader in training and professional development due to:
- 30+ years of experience delivering high-impact training courses across industries.
- Accreditations from leading institutions, ensuring top-tier course quality and recognition.
- A portfolio of thousands of training courses, serving professionals at every level.
- A focus on innovation and future-ready learning models, including blended and digital training.
- Long-term partnerships with organizations globally, ensuring sustained success through talent development.
EuroMaTech has successfully delivered thousands of training courses, with thousands of professionals from over 50 countries attending annually.
We are happy to share the profiles of our expert instructors. To learn more about their qualifications and experience, please contact us info@euromatech.com
We provide two flexible training formats to suit your preferences:
- Classroom Training: Experience in-person learning with expert instructors. Engage in interactive discussions, hands-on activities, and benefit from face-to-face networking.
- Online Training: Join live online sessions from anywhere, offering flexibility for those with busy schedules or who prefer remote learning.
- In-House Training: We can bring our training directly to your organization, allowing for tailored sessions that address your specific needs and objectives.
Yes, we provide tailored training solutions designed to meet the specific needs of your organization. Customized courses can be delivered either in-person or online, and you can select the dates and duration that best fit your schedule. For more details, please contact us at inhouse@euromatech.com
Yes, we can assist you with the following:
- Corporate Discount: If available, we can extend our corporate discount for your stay at selected hotels.
- Hotel Suggestions: We can provide recommendations for nearby hotels based on your preferences and budget.
Feel free to explore online booking platforms for the most cost-effective options.
