An Intensive 10-day Training Course
The 10-day Global Sales Professional Training
Applying Emotional Intelligence & Mastering the New Landscape of Global Sales Excellence
CLASSROOM DATES
INTRODUCTION
Modern sales professionals operate in an increasingly complex, fast-changing, and digital-first global landscape. With evolving buyer behaviours, greater stakeholder complexity, and technological advances like AI reshaping how we engage customers, today’s salespeople need more than just charisma or product knowledge—they need emotional intelligence, agility, and a strategic mindset.
Sales professionals are now expected to navigate international markets, build trust across cultures, align with internal teams, and deliver measurable performance through resilience, collaboration, and precision. Emotional intelligence remains a key differentiator, but it must be integrated with data-driven selling, stakeholder management, and accountability for results.
EuroMaTech’s flagship 10-Day Global Sales Professional Training course has been redefined to meet these demands. It is designed for professionals who want to master emotional intelligence and sales performance, refine their leadership approach, enhance productivity, and develop powerful consultative sales strategies for the modern, global stage.
Key Competencies Developed
Participants will walk away with the ability to:
- Understand emotional intelligence and its role in sales success
- Manage their own emotions and stay resilient under pressure
- Improve self-awareness, self-motivation, and mental stamina
- Read, interpret and influence the emotions of others
- Strengthen empathy and relationship-building in the sales process
- Master questioning, listening, and objection-handling skills
- Map and manage multiple stakeholders, including gatekeepers and influencers
- Translate activity into results with clear KPIs and performance tracking
- Collaborate with internal departments like marketing, customer service, and R&D
- Adapt their communication across cultures and personality types
- Understand AI-enabled selling, data privacy, and digital sales tools
- Lead international sales teams and manage global sales performance
- Improve personal productivity, time management, and prioritisation
- Become proactive contributors to a high-performance sales culture
MODULES
This EuroMaTech 10-day training course, comprises of two parts, as detailed below:
MODULE I - Winning Sales with Emotional Intelligence
MODULE II - Mastering Global Sales Leadership
Each module has been developed distinctly, such that it can be attended as an individual 5-day training course. However, for optimum training outcome, participants are encouraged to attend Module 1 and Module 2, as a complete 2-week training course.
TRAINING OBJECTIVES
Participant on EuroMaTech’s 10-day Global Sales Professional training course will:
- Understand the importance of emotional intelligence in sales environment
- Understand the science behind emotional intelligence and the brain
- Develop emotional intelligence in all areas of sales process including prospecting, objection handling, qualifying and closing
- Improve their ability to recognize and deal with own emotional triggers
- Develop practical strategies to manage own emotions
- Improve their interpersonal skills such confidence, self-awareness, self-regard and impulse control
- Learn to read emotions of others in sales contest
- Examine different behavior styles of clients
- Perfect their questioning and listening techniques
- Learn to understand nonverbal communication
- Learn how to create emotionally intelligent sales culture
- Examine specific attributes that make sales managers good leaders
- Study the techniques to inspire and lead teams
- Gain insight into global demands and changes in sales world
- Realize the importance of social selling and developing business acumen in the global contest
- Learn strategies of consultative selling in modern world
- Perfect their questioning and listening techniques
- Define the importance of positive attitude for building relationships
- Improve their cross-cultural competencies
- Study the techniques of negotiating globally
- Learn the main principles of leading, developing and motivating international teams
- Examine cultural impact on selecting process
- Improve their managerial and organizational skills in changing global environment
WHO SHOULD ATTEND?
This EuroMaTech training course, is ideal for:
- Sales Professionals
- Key Account Managers
- Business Development Executives
- Team Leaders and Regional Sales Heads
- Professionals Transitioning into Strategic or Global Sales Roles
- Anyone Responsible for Sales Targets, Stakeholder Management, or Team Leadership
TRAINING METHODOLOGY
This 10-Day Global Sales Professional Training combines leading-edge theory with practical application through:
- Expert-led presentations
- Realistic role plays and simulations
- Case studies drawn from global sales environments
- Peer discussion and feedback
- Gamified activities to boost energy and retention
- AI tools and productivity exercises
- Personalised action planning for application back at work
Each participant will reflect on their own strengths, challenges, and opportunities to create a tailored improvement plan for immediate implementation.
TRAINING SUMMARY
EuroMaTech’s 10-Day Global Sales Professional Training empowers sales professionals to thrive in a world that demands emotional intelligence, digital fluency, stakeholder collaboration, and a results-oriented mindset.
By combining powerful behavioural insights with hands-on sales performance strategies, this unique and forward-looking program helps professionals lead themselves, influence others, and sell successfully across borders and functions.
Whether you are handling global accounts, leading international teams, or striving to meet ever-rising sales targets, this course equips you to operate with confidence, adaptability, and excellence
TRAINING OUTLINE
Module 1: Winning Sales with Emotional Intelligence
Day 1: Understanding Emotions
- Understanding Emotional Intelligence
- Return On Emotions
- Neuroscience of Sales
- The Emotional Challenge and Opportunity
- Identifying Emotional Triggers and Motivations
- Power of Likeability and Authenticity
- Confidence-Building and Self-Awareness
- Translating Activity into Results: Sales KPIs and What Drives Them
Day 2: Managing Emotions
- Emotional Regulation Under Stress and Pressure
- Recharging Emotional Reserves
- The Chimp Paradox and Change Story Techniques
- Mindset and Self-Leadership in Sales
- Emotional Control in Negotiations
- Setting and Managing Expectations
- Resilience When You're Behind Target: Real Strategies for Bouncing Back
- Tracking Performance and Holding Yourself Accountable
Day 3: Understanding the Emotions of Others
- Power of Empathy in Sales Conversations
- Marston’s Personality Types
- DISC Model for Sales
- Matching Communication Styles and Body Language
- Reading Nonverbal Cues
- Questioning and Listening Strategies
- Understanding Client Motivations and Buying Signals
- Mapping Stakeholders and Power Dynamics in Global Accounts
Day 4: Social Skills in the Sales Process
- Networking and Relationship Building
- Crafting Tailored Value Propositions
- Emotionally Intelligent Objection Handling
- Qualifying Prospects Effectively
- Aligning Needs and Solutions
- Closing for Long-Term Partnership
- Working with Gatekeepers and Influencers in Complex Sales
- Influencing Decision Groups: Tailoring Your Message to Each Role
Day 5: Emotionally Intelligent Sales Culture and Leadership
- Building Emotionally Intelligent Sales Teams
- Fostering Collaboration and Social Responsibility
- Recognizing and Reinforcing Positive Behaviours
- Sales Leadership Attributes and Team Motivation
- Ethical Dilemmas in Global Sales
- Selling Inside: Collaborating with Product, Marketing & Operations
- Managing Upwards: Communicating Your Value to Internal Leadership
- Sales Planning for High-Performance: Focus, Rhythm and Accountability
Module 2: Mastering Global Sales Leadership
Day 6: Global Demands and Biggest Changes in Sales
- World Trends in Sales
- New Roles of Sales Professionals in the Global Context
- Changes in Buyers’ Behaviour
- Future Selling: It Is Social
- Developing Global Business Acumen
- From Transactional to Consultative / Relationship Selling
- Competitive Analysis: How to Stay Ahead in Dynamic Global Markets
- Strategic Pricing and Value Positioning
Day 7: Consultative Sales Approach
- Growing Your Sales Pipeline
- Upselling and Cross-Selling
- Discovering Prospect Needs
- Listening and Questioning for Insight
- Adding Value Through Consultative Conversations
- Secrets to Selling at Full Price
- Using AI Tools in Prospecting and Lead Scoring
- The “Why Evolve” Framework: Encouraging Solution-Based Growth
Day 8: Cross-Cultural Communication and Negotiation
- Cross-Cultural Competence
- Acculturation and Assimilation
- Business Etiquette and Cultural Sensitivity
- Setting Mutual Expectations
- Secrets of Diplomatic Communication
- Handling Language and Cultural Barriers
- Avoiding Unconscious Bias in Sales
Day 9: Leading International Teams
- Hiring and Retaining Diverse Global Talent
- Cultural Impact on Selection and Performance
- Coaching International Sales Teams
- Motivating Across Time Zones and Geographies
- Developing Big-Picture Thinking
- Setting and Managing International Sales Targets
- Navigating Internal Communication in Global Teams
Day 10: Managerial Efficiency in the Global Environment
- Managing Multiple Relationships and Time Zones
- Personal Productivity Techniques for Global Sellers
- Stress and Time Management
- Self-Leadership and Personal Development
- Navigating Data Privacy in Global Sales
- Using AI to Understand Clients: Personalising Global Strategies
- Action Planning and Next Steps for Global Excellence
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ACCREDITATION
EuroMaTech is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.
Euromatech is a Knowledge & Human Development Authority (KHDA) approved training institute in Dubai, licensed and approved to deliver training courses in the UAE.
The KHDA is the regulatory authority in the UAE, that oversees administering, approving, supervising, and controlling the activities of various education providers in the UAE. We are proud of our commitment to ensuring quality training courses and status as a KHDA-approved training provider.
FAQ
EuroMaTech provides a range of ISO certification and compliance training courses, including:
- ISO 9001 – Quality Management Systems Training
- ISO 45001 – Occupational Health & Safety Management Training
- ISO 14001 – Environmental Management Systems Training
These courses help organizations adopt internationally recognized standards and improve their overall performance.
To register for a training course, you can:
- Visit the EuroMaTech website, browse the available courses, and follow the online registration process.
- Contact EuroMaTech’s support team for assistance with course selection or inquiries about corporate training solutions.
EuroMaTech stands out as a leader in training and professional development due to:
- 30+ years of experience delivering high-impact training courses across industries.
- Accreditations from leading institutions, ensuring top-tier course quality and recognition.
- A portfolio of thousands of training courses, serving professionals at every level.
- A focus on innovation and future-ready learning models, including blended and digital training.
- Long-term partnerships with organizations globally, ensuring sustained success through talent development.
EuroMaTech has successfully delivered thousands of training courses, with thousands of professionals from over 50 countries attending annually.
We are happy to share the profiles of our expert instructors. To learn more about their qualifications and experience, please contact us [email protected]
We provide two flexible training formats to suit your preferences:
- Classroom Training: Experience in-person learning with expert instructors. Engage in interactive discussions, hands-on activities, and benefit from face-to-face networking.
- Online Training: Join live online sessions from anywhere, offering flexibility for those with busy schedules or who prefer remote learning.
- In-House Training: We can bring our training directly to your organization, allowing for tailored sessions that address your specific needs and objectives.
Yes, we provide tailored training solutions designed to meet the specific needs of your organization. Customized courses can be delivered either in-person or online, and you can select the dates and duration that best fit your schedule. For more details, please contact us at [email protected]
Yes, we can assist you with the following:
- Corporate Discount: If available, we can extend our corporate discount for your stay at selected hotels.
- Hotel Suggestions: We can provide recommendations for nearby hotels based on your preferences and budget.
Feel free to explore online booking platforms for the most cost-effective options.
