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Dates
Venue
Fees
CPE Credits
Registrations
MG 104
27 Nov - 08 Dec 2017
Kuala Lumpur
US$ 11000
60
Register
MG 104
03 - 14 Sep 2018
London
US$ 11000
60
Register
MG 104
19 - 30 Nov 2018
Kuala Lumpur
US$ 11000
60
Register
INTRODUCTION

Both leadership and management in the 21st Century are becoming increasingly more complex. Typically organisations in both the public and private sectors are facing changes driven by political, economic, sociological, technological, legal and environmental issues. In order to successfully meet these challenges organisations need to ensure that their leaders and managers at all levels have a comprehensive understanding of their roles, goals and required competencies. This Mastering Management and Leadership Skills training course is focused on meeting this requirement. In these 10 days you will learn about:

  • The range of 21st Century competencies
  • The need to think strategically
  • The principles of managing change
  • How to approach and solve problems creatively
  • Critical aspects of teamwork
  • The process of motivating yourself and others
  • Methods for managing conflict
  • Techniques for dealing with difficult staff
WHO SHOULD ATTEND?
  • Team leaders seeking to enhance their performance
  • Technical staff seeking a greater understanding of management
  • Managers desiring to sharpen their skills
PROGRAMME OBJECTIVES
  • Know the importance of character in management
  • Know the four dimensions of behavioral styles
  • Understand how to be a Champion of Change
  • Clarify your role as a leader and manager
  • Identify Five Core Competencies of effective managers
  • Understand a proven model for Developing a Successful Strategy
  • Learn how to build a high performance team
  • Recognize the difference between ineffective and effective teams
  • Discover techniques for improving their personal performance as a team leader
  • Study the different team player styles and their impact
  • Devise a strategy to manage the team through the stages of development
  • Examine the art of motivating employees
  • Consider methods of dealing with conflicts between team members
  • Review strategies for handling difficult people
TRAINING METHODOLOGY

In order to acknowledge individual participants’ different learning styles the Mastering Management and Leadership Skills training course uses a wide range of training methodology. Accordingly your training course leader will encourage active participation to capitalise on your existing experience and expertise, plus the use of:

  • Lecturettes
  • Role plays
  • Readings/case studies
  • Psychometric questionnaires
  • Group exercises and discussions
  • Films

In addition, where appropriate, participants will be encouraged to discuss ‘real life’ situations in their organisations.

PROGRAMME SUMMARY

This 10 day EuroMaTech training course will begin with a week focussing on the way organisations compete in their chosen market(s); the ever more demanding roles of leaders/managers in the 21st Century, the need to continuously anticipate and react to changing circumstances and how to make defensible decisions.

The second week will focus on the process of becoming a highly effective team leader. Consideration is given to methods of building high performance teams and understanding the different leadership styles necessary to manage different types of teams. There will be an in depth analysis of techniques for the personal self-development of the team leader. Finally, attention will be placed on effectively dealing with issues of team conflict and the management of difficult people.

Lastly, participants will be encouraged to think through their strengths and opportunities for improvement in the light of their current role and future career.

PROGRAM OUTLINE
Day 1 - The Leader in you
The Leader in You
  • Taking a world view
  • The value of management training
  • Define the terms “leadership” and “management”
  • The role of character in management
  • The four dimensions and characteristics of behavioral style
  • Your own behavioral style and the strengths of  three other styles
  • The functions of a 21st Century Manager
Day 2 - Developing Personal Excellence
Developing Personal Excellence
  • Your personal operating system
  • Maximising personal productivity
  • Developing critical personal networks
  • Getting the most out of meetings
  • Establishing Direction
    • Developing ten key elements for business excellence
    • Analysing your organisation’s external environment
    • Understanding your market
    • Missions, visions and success factors
    • The impact of organisational culture
    • Ensuring regulatory issues are known and understood
Day 3 - Encouraging Your People to Give Their Best
Encouraging Your People to Give Their Best
  • Two main factors of leadership
  • Recruiting and selecting people
  • Establishing expectations
  • Building capacity in your people
  • Tracking and appraising performance
  • Creative problem solving
  • Introduction to teamwork
Day 4 - Making the Best of Your Resources
Making the Best of Your Resources
  • Your (non people) resources
  • The cost of (poor) quality – getting things wrong
  • Using technology to achieve maximum impact
  • Exploring and managing risks
  • Minimising environmental impact
Achieving Results your Customers will Value
  • Focusing on customers
  • Defining and managing business processes
  • Creating innovation where you work
Day 5 - Achieving Results your Customers will Value
 Achieving Results your Customers will Value

(Cont’d from Day 4)

  • Focusing on customers
  • Defining and managing business processes
  • Creating innovation where you work

Facilitating Change

  • Managing Change
  • Systems Thinking
  • Organising for Change
  • Post Course Action Plan

    • About the ILM assignment
    • My personal development
    • My organisation development
Day 6 - Building a high performance team
  • The Goals of Teamwork
  • High Performance Team Masterplan
  • Identifying Effective Team Behaviours
  • Identifying Ineffective Team Behaviours
  • Understanding Team Player Styles
  • Overcoming Obstacles to Effective Teams
Day 7 - Leading different types of teams
  • Employing Teams
  • Creating Virtual Teams through Technology
  • Overcoming Resistance to Teamwork
  • Meeting Team Performance Challenges
  • Understanding the Stages of Team Development
  • Essential Skills for Team Leaders
Day 8 - Self Motivation and Development
  • Harnessing the Power of Your Abilities
  • Choosing Empowering Beliefs and Values
  • Building Your Self Confidence
  • Maintaining a Positive Attitude
  • Strengthening Determination and Commitment
  • Turning Ideas into Action
Day 9 - Dealing with team conflict
  • Defining Team Conflict
  • Understanding the Causes of Conflict
  • The Thomas-Kilman Conflict Mode Instrument
  • Dealing with Different Learning Styles
  • Managing Conflict Effectively
  • Obtaining the Benefits of Productive Disagreement
Day 10 - Dealing with difficult team members
  • Common Causes of Difficult People on a Team
  • Types of Difficult People
  • Adopting an Assertive Approach
  • Models for Effective Counselling
  • Managing the Difficult Team Member
  • Dealing Appropriately with Personal Criticism
Download EuroMaTech's Complete 2017 Training Schedules
Download EuroMaTech 2017 Training Plan
Download EuroMaTech 2017 Training Plan