An Intensive 5-day Training Course
Stakeholders Management
Ready to drive collaboration?
Discover strategies to manage and align diverse stakeholders
CLASSROOM DATES
INTRODUCTION
Effective stakeholder management is a fundamental skill for achieving successful outcomes in both projects and organizational strategies. The Stakeholders Management Course by EuroMaTech equips professionals with the knowledge and tools to build productive, trust-based relationships with clients, vendors, contractors, internal teams, and regulatory bodies.
This Stakeholders Management Training Course focuses on developing the ability to influence without authority, manage conflicting expectations, and sustain alignment across diverse stakeholder groups. Participants will explore frameworks for communication, engagement, and collaboration that strengthen trust and drive shared success.
Through real-world case studies and interactive exercises, participants will learn to identify stakeholder motivations, anticipate resistance, and manage complex influence networks effectively. By understanding how to align business objectives with stakeholder interests, participants will gain the confidence to lead with clarity, manage expectations strategically, and ensure organizational goals are met with broad-based support.
This Stakeholders Management Training Course will cover:
- Identifying key stakeholders and understanding their expectations
- Building effective communication and engagement strategies
- Navigating conflicts and fostering consensus among diverse interests
- Developing trust-based stakeholder relationships
- Applying structured frameworks for stakeholder analysis and influence management
- Monitoring stakeholder satisfaction and maintaining long-term collaboration
TRAINING OBJECTIVES
By completing this Stakeholders Management Course, participants will be able to:
- Identify and understand the varying needs and expectations of stakeholders
- Establish effective stakeholder communication frameworks
- Build trust and manage influence in complex stakeholder networks
- Navigate competing priorities and mitigate conflicts
- Secure buy-in from resistant or passive stakeholders
- Apply structured stakeholder engagement strategies throughout a project
- Manage stakeholder expectations through performance monitoring and updates
- Integrate stakeholder insights into strategic planning and execution
WHO SHOULD ATTEND?
This Stakeholders Management Training Course is designed for professionals involved in project delivery, cross-functional collaboration, and external relationship management. It is particularly beneficial for:
- Project and Program Managers
- Commercial and Operations Leaders
- Procurement, Supply Chain, and Contract Managers
- Sales, Business Development, and Marketing Executives
- Consultants and Business Analysts
- HR, Corporate Planning, and Strategy Teams
- Department Heads or Team Leaders engaging with multiple stakeholder groups
This course is ideal for professionals seeking to strengthen their communication, negotiation, and leadership skills in managing stakeholder relationships effectively across organizational levels.
TRAINING METHODOLOGY
This Stakeholders Management training course utilizes an interactive and immersive approach that includes:
- Real-world case studies to explore stakeholder challenges and solutions
- Hands-on activities to develop stakeholder engagement and communication plans
- Situational exercises focusing on managing resistance and building consensus
- Group discussions, feedback loops, and peer learning
- Stakeholder mapping and influence analysis techniques tailored to actual project environments
This practical methodology ensures participants gain not just knowledge but tools they can apply immediately.
TRAINING SUMMARY
Managing stakeholders effectively is essential for achieving project success, fostering collaboration, and aligning strategies across departments and external partners. This Stakeholders Management Course guides participants through a structured approach to identifying stakeholder interests, setting expectations, resolving conflicts, and aligning goals.
Key outcomes include:
- Enhanced ability to manage internal and external stakeholder relationships
- Practical tools for stakeholder prioritization and influence analysis
- Communication strategies for building trust and promoting engagement
- Stronger negotiation and conflict resolution skills
- Strategic alignment and improved project momentum through stakeholder consensus
By the end of this EuroMaTech training course, participants will be equipped to lead initiatives with clarity, manage complex relationships, and deliver value-driven outcomes through stakeholder collaboration.
TRAINING OUTLINE
Day 1: Understanding the Rules of Engagement and Navigating the Stakeholders Relationship Game
- Identification and Categorisation of Stakeholders
- Understanding Stakeholder Expectations
- The Role of Management in the Stakeholder Environment
- Evaluation and Prioritisation of Interests
- Determination of Relevance of Stakeholders
- Prioritising Stakeholders
- Visualising the Stakeholder Community
- Stakeholder Requirements Analysis
Day 2: Managing Competing Stakeholders Expectations and Normalizing the Differences
- Stakeholder Mapping
- How Committed are They to the Project?
- What Makes Them Tick?
- Aligning Stakeholder Requirements to Business and Organisational Objectives
- Prioritising Stakeholder Requirements and Expectation
- Selling the Project
- Maintaining the Commitment
- Working with Resistance for Positive Outcomes
Day 3: Relationship Building with the Stakeholders and Achieving Consensus
- The Science and Art of Communicating Effectively
- Common Communications Barriers and “Filters”
- Dealing with Organisation Politics
- Managing External Stakeholders Such as Suppliers, Regulators and the Public
- Selecting Communication Methodologies to Get Your Messages Across
- Managing Difficult Stakeholders
- Managing Expectations That Can’t Be Met
- Resolving Conflict
Day 4: Strategies for Confidently, Competently and Skilfully Influencing, Persuading and Negotiating with Stakeholders
- Who to Influence?
- The Elements of Influence
- Different Types of Influencing Strategies
- Push and Pull Type Behaviours
- Tools, Skills and Behaviours of Effective Influencing
- Engage Stakeholders: Building the Relationship
- Stakeholder Participation and Engagement
- Road Map to Successful Influencing
Day 5: Stakeholders Rapport Management and Maintaining Execution Harmony
- Use of Position, Knowledge, or Personal Power
- Developing Rapport
- Personality Preferences
- Achieving and Maintaining Commitment
- Recognising Manipulation and Taking Positive Action
- Establishing and Maintaining Trust
- Dealing with Challenging Behaviours
- Converting Confrontation into Cooperation
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ACCREDITATION
EuroMaTech is proud to be an Authorized Training Partner (ATP) with the Project Management Institute, the world’s leading association for project management professionals. EuroMaTech’s Project Management training courses are pre-approved by PMI®, enabling PMI® credential holders to earn PDUs when they attend with EuroMaTech. For more information on the Project Management Institute – please visit – www.pmi.org
EuroMaTech is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.
Euromatech is a Knowledge & Human Development Authority (KHDA) approved training institute in Dubai, licensed and approved to deliver training courses in the UAE.
The KHDA is the regulatory authority in the UAE, that oversees administering, approving, supervising, and controlling the activities of various education providers in the UAE. We are proud of our commitment to ensuring quality training courses and status as a KHDA-approved training provider.
FAQ
EuroMaTech provides a range of ISO certification and compliance training courses, including:
- ISO 9001 – Quality Management Systems Training
- ISO 45001 – Occupational Health & Safety Management Training
- ISO 14001 – Environmental Management Systems Training
These courses help organizations adopt internationally recognized standards and improve their overall performance.
To register for a training course, you can:
- Visit the EuroMaTech website, browse the available courses, and follow the online registration process.
- Contact EuroMaTech’s support team for assistance with course selection or inquiries about corporate training solutions.
EuroMaTech stands out as a leader in training and professional development due to:
- 30+ years of experience delivering high-impact training courses across industries.
- Accreditations from leading institutions, ensuring top-tier course quality and recognition.
- A portfolio of thousands of training courses, serving professionals at every level.
- A focus on innovation and future-ready learning models, including blended and digital training.
- Long-term partnerships with organizations globally, ensuring sustained success through talent development.
EuroMaTech has successfully delivered thousands of training courses, with thousands of professionals from over 50 countries attending annually.
We are happy to share the profiles of our expert instructors. To learn more about their qualifications and experience, please contact us [email protected]
We provide two flexible training formats to suit your preferences:
- Classroom Training: Experience in-person learning with expert instructors. Engage in interactive discussions, hands-on activities, and benefit from face-to-face networking.
- Online Training: Join live online sessions from anywhere, offering flexibility for those with busy schedules or who prefer remote learning.
- In-House Training: We can bring our training directly to your organization, allowing for tailored sessions that address your specific needs and objectives.
Yes, we provide tailored training solutions designed to meet the specific needs of your organization. Customized courses can be delivered either in-person or online, and you can select the dates and duration that best fit your schedule. For more details, please contact us at [email protected]
Yes, we can assist you with the following:
- Corporate Discount: If available, we can extend our corporate discount for your stay at selected hotels.
- Hotel Suggestions: We can provide recommendations for nearby hotels based on your preferences and budget.
Feel free to explore online booking platforms for the most cost-effective options.