An Intensive 5-day Training Course
Leadership and Management Skills for Supervisors
Master the Tools and Techniques to Lead and Manage Successfully as a Supervisor
CLASSROOM DATES
INTRODUCTION
This EuroMaTech Leadership and Management Skills for Supervisors training course provides a solid framework to understand the key drivers of leadership and management success and a toolbox of essential team leadership and management skills.
As supervisors, team leaders and managers progress in their career, they soon realise that new or more advanced skills and knowledge are required to achieve greater success. This means being able to manage other people, projects and priorities and to lead teams effectively.
Participants will develop the following competencies:
- The key team leadership and management skills, and when to use them
- How to manage, lead and develop work teams to higher performance
- Ways of managing people, projects and priorities for improved results
- Be able to communicate, motivate and coach others effectively
- Improved problem-solving and decision making
TRAINING OBJECTIVES
- Understand the difference between managing and leading
- Explore the main drivers of leadership and management success
- Understand the key leadership and management skills, including:
- Goal setting and Motivation
- Impact and Influence
- Customer Service
- Emotional Intelligence
- Delegation
- Time Management
- Listening, Feedback, Appraisal and Learning
- Managing Conflict and Challenge
- Performance Management
- Reporting Up (How to Manage your Boss)
- Profit and Loss
- Coaching for Performance
- Change and Transition
- Personal Development
- Create a Personal Development Plan Based on the Above Skills
WHO SHOULD ATTEND?
This EuroMaTech Leadership and Management Skills for Supervisors training course is designed specifically for those professionals who are new or relatively new to supervision, team leadership and management, or who have recently been promoted to a higher level or a bigger team. It will also help anyone who wishes to refresh and develop their team leadership and management skills.
- Team Leaders (New and Experienced)
- Technical Staff Making the Transition to Management
- Supervisors Who Wish to Increase Their Effectiveness
- Team Leaders Interested in Further Management Development
- Managers Who Wish to Evaluate and Improve Their Performance
TRAINING METHODOLOGY
Participants will learn from a clear explanation of leadership theory and management skills. This is achieved by active participation in discussions and experiential exercises. Group discussion is an important element in this Leadership and Management Skills for Supervisors training course, and delegates should be prepared to share their experience and their own stories with the rest of the group. We will use video clips and case histories each day to illustrate and illuminate the key points. All delegates will be asked to make presentations to the group, and to commit to a personal development plan. (Browse More Management and Leadership Training Courses)
TRAINING SUMMARY
Participants in this EuroMaTech training course will explore the essential skills required to:
- Lead and motivate their staff
- Increase their influence through the organisation
- Deliver their business goals
All participants will return to their organisations with a personal development and action plan to apply their learning to their job, and to achieve rapid and sustained improvements in their capabilities and their performance.
TRAINING OUTLINE
Day 1: Foundations of Frontline Leadership
- Distinguishing Leadership from Management in Supervisory Roles
- How Frontline Leadership Drives Team Performance and Engagement
- The Supervisor’s Leadership Cycle: Daily, Weekly, Monthly Rhythms
- Core Leadership & Management Competencies for Operational Excellence
- Personal Leadership Inventory: Self-Assessment and Leadership Style Analysis
- Setting the Tone: How to Lead by Example and Earn Respect
Day 2: Leading Priorities, People, and Projects
- Mastering Prioritization: Urgent vs. Important
- Time Management and Eliminating Distractions
- Defining and Communicating Clear Vision, Mission, and Operational Goals
- High-Performance Teamwork: Collaboration, Accountability, and Alignment
- Essentials of Project Management for Frontline Leaders
- Coordinating Team Activities Using Digital Tools and Platforms
- Translating Plans into Actions: From Intent to Impact
Day 3: Driving Team Performance and Motivation
- Understanding Motivation, Team Mindset, and Performance Psychology
- Overcoming Limiting Beliefs and Internal Blockers
- Emotional Intelligence (EI) for Supervisors: Empathy, Awareness, and Regulation
- Managing Team Dynamics and Building a Culture of Trust
- Deep Listening, Reflective Learning, and Knowledge Sharing
- Situational Leadership and Adapting Leadership Styles to Team Needs
- Coaching in Action: The “One-Minute Manager” Approach
Day 4: Communicating as a Leader
- Communicating with Clarity, Confidence, and Consistency
- Building Rapport, Trust, and Credibility with Diverse Teams
- Active Listening and Powerful Questioning Techniques
- Managing Difficult Conversations with Tact and Professionalism
- Influencing Without Authority: Persuasion vs. Manipulation
- Conflict Resolution: From Tension to Transformation
- Negotiating Agreement and Navigating Resistance
Day 5: Managing Change and People Development
- Understanding Change: Why People Resist and How to Lead Them Through It
- The Psychology of Change: Kubler-Ross, Lewin, and ADKAR Models
- Giving and Receiving Feedback for Continuous Improvement
- Coaching for Performance and Growth
- Handling Performance Challenges and Managing Upward
- Building Resilient and Adaptable Teams
- Creating a Personal Leadership Development Plan
CALL ME BACK
Do you wish for us to conduct this course at your premises?
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ACCREDITATION
EuroMaTech is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.
Euromatech is a Knowledge & Human Development Authority (KHDA) approved training institute in Dubai, licensed and approved to deliver training courses in the UAE.
The KHDA is the regulatory authority in the UAE, that oversees administering, approving, supervising, and controlling the activities of various education providers in the UAE. We are proud of our commitment to ensuring quality training courses and status as a KHDA-approved training provider.
FAQ
EuroMaTech provides a range of ISO certification and compliance training courses, including:
- ISO 9001 – Quality Management Systems Training
- ISO 45001 – Occupational Health & Safety Management Training
- ISO 14001 – Environmental Management Systems Training
These courses help organizations adopt internationally recognized standards and improve their overall performance.
To register for a training course, you can:
- Visit the EuroMaTech website, browse the available courses, and follow the online registration process.
- Contact EuroMaTech’s support team for assistance with course selection or inquiries about corporate training solutions.
EuroMaTech stands out as a leader in training and professional development due to:
- 30+ years of experience delivering high-impact training courses across industries.
- Accreditations from leading institutions, ensuring top-tier course quality and recognition.
- A portfolio of thousands of training courses, serving professionals at every level.
- A focus on innovation and future-ready learning models, including blended and digital training.
- Long-term partnerships with organizations globally, ensuring sustained success through talent development.
EuroMaTech has successfully delivered thousands of training courses, with thousands of professionals from over 50 countries attending annually.
We are happy to share the profiles of our expert instructors. To learn more about their qualifications and experience, please contact us info@euromatech.com
We provide two flexible training formats to suit your preferences:
- Classroom Training: Experience in-person learning with expert instructors. Engage in interactive discussions, hands-on activities, and benefit from face-to-face networking.
- Online Training: Join live online sessions from anywhere, offering flexibility for those with busy schedules or who prefer remote learning.
- In-House Training: We can bring our training directly to your organization, allowing for tailored sessions that address your specific needs and objectives.
Yes, we provide tailored training solutions designed to meet the specific needs of your organization. Customized courses can be delivered either in-person or online, and you can select the dates and duration that best fit your schedule. For more details, please contact us at inhouse@euromatech.com
Yes, we can assist you with the following:
- Corporate Discount: If available, we can extend our corporate discount for your stay at selected hotels.
- Hotel Suggestions: We can provide recommendations for nearby hotels based on your preferences and budget.
Feel free to explore online booking platforms for the most cost-effective options.
