An Intensive 5-day Training Course
Credit Policies Management
Protect the Investment in Debtors
CLASSROOM DATES
INTRODUCTION
The Credit Policies Management Course by EuroMaTech equips professionals with the skills and strategies to effectively manage credit risk and optimize receivables performance. In modern business environments, offering credit terms to clients is essential for maintaining competitiveness — yet it introduces financial risk that must be carefully controlled. This course provides the knowledge and tools to design and implement effective credit policies that balance profitability with risk mitigation.
Through this Credit Policies Management Training, participants will explore the key principles of credit management, from establishing policies to evaluating debtor performance. They will learn how to strengthen internal processes, analyze receivable data, and build frameworks that enhance control without hindering sales or customer relationships.
This EuroMaTech course blends theory and practice, providing participants with techniques used by leading organizations to manage credit exposure. It ensures professionals are prepared to maintain liquidity, improve cash flow, and safeguard business assets through strategic credit control.
Key highlights of Credit Policies Management Course:
- Understanding principles of receivables and credit risk management
- Establishing effective and practical credit policies
- Developing strategies to monitor debtor performance
- Leveraging Excel tools to evaluate accounts receivable data
- Enhancing collaboration between finance and sales teams
TRAINING OBJECTIVES
The Credit Policies Management Training Course aims to enable participants to:
- Develop structured and effective credit policies aligned with company goals
- Apply best practices in billing and accounts receivable management
- Strengthen partnerships between finance and operational departments
- Evaluate credit risk and implement controls to minimize exposure
- Utilize analytical tools to monitor debtor performance accurately
- Create and maintain a comprehensive credit policy for their organization
WHO SHOULD ATTEND?
This EuroMaTech Credit Policies Management Course is designed for finance and accounting professionals responsible for credit control, accounts receivable, and financial risk management, including:
- Accounts Receivable Team Leaders and Supervisors
- Credit Control and Billing Teams
- Accountants and Financial Controllers
- Finance Managers and Treasury Professionals
- Professionals aiming to enhance their understanding of receivables and credit policy management
The course is also valuable for anyone involved in the financial decision-making process who seeks to balance credit extension with effective risk control.
TRAINING METHODOLOGY
The EuroMaTech Credit Policies Management Course combines conceptual learning with practical application. Participants will engage in interactive discussions, real-world case studies, and analytical exercises that connect theory to practice.
This approach ensures delegates gain a deep understanding of how to develop, evaluate, and improve credit policies effectively. By analyzing real data and scenarios, participants will leave with practical tools that can be immediately implemented in their organizations.
TRAINING SUMMARY
The Credit Policies Management Course offers an integrated approach to managing credit and receivables efficiently. Participants will explore the full credit lifecycle — from policy formulation and credit risk assessment to billing accuracy and performance monitoring. The course emphasizes practical strategies to minimize bad debt exposure, strengthen financial control, and sustain customer relationships.
By completing this EuroMaTech course, professionals will gain the confidence to design robust credit management frameworks, implement measurable performance indicators, and enhance the financial stability of their organizations through well-structured credit policies.
TRAINING OUTLINE
Day 1: Establishing Credit Policies
- What is The Purpose of Credit?
- Outline of a Credit Policy:
- Mission
- Department Objectives
- Roles and Responsibilities
- Procedures
- Measuring Results
- Building a Credit Policy From the First Principles
- Defining the Mission and Objectives
- Identifying Roles and Responsibilities: Introducing a Control Framework
- Using Process Mapping to Identify Potential Areas of Conflict
Day 2: Credit Risk Assessment: Establishing the Criteria and Authority Levels
- Credit risk Assessment: Establishing the Criteria and Authority Levels
- Establishing Credit Worthiness: Intent and Ability to Pay
- Analysing Financial Statements to Determine Company Health
- Other Sources of Credit Information
- Establishing Credit Limits
- Offsetting Credit Risk: Guarantees, Bonds and Insurance Options
- Key Data Required for the Customer Master File
- Credit Worthiness as a Basis for Debtor Classification
Day 3: Billing Process Best Practices
- Getting it Right First Time: Billing Process Defined
- Authorisation Levels, Audit and Control Checks
- Billing Frequency and Reconciliations
- Accounting for VAT
- Using Technology to Leverage the Billing Process
- Benefits of an Integrated Billing / Accounts Receivable Solution
- Third-Party Solutions, Including Electronic Data Interchange (EDI)
Day 4: Managing the Collection Process
- Defining Effective Collection Strategies Based Upon Debtor Value, Risk and Behaviour
- Reviewing Strategy Effectiveness and Establishing Triggers for Review
- Automating the Collection Process: Leveraging Workflow Management Tools
- Engaging with “Internal Customers” to Manage Debtor Performance
- Aged Analysis the Debtor Ledger Using Microsoft Excel®
- Defining Strategies to Manage – and Resolve – Customer Disputes
- Authorisation of Escalation Measures: Litigation or Insolvency
Day 5: Monitoring Credit Performance
- Reviewing Debtor Performance
- Tracking Credit Worthiness and Updating Risk Ratings
- Analysing Debtor Risk by Category Using Microsoft Excel®
- Collectability
- Process Effectiveness
- Debt “at Risk”
- Provisions for “Bad” and “Uncollectable” Debt
- Action Plan: Review existing Credit Policies or Create a Fresh Set of Policies
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ACCREDITATION
EuroMaTech is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.
Euromatech is a Knowledge & Human Development Authority (KHDA) approved training institute in Dubai, licensed and approved to deliver training courses in the UAE.
The KHDA is the regulatory authority in the UAE, that oversees administering, approving, supervising, and controlling the activities of various education providers in the UAE. We are proud of our commitment to ensuring quality training courses and status as a KHDA-approved training provider.
FAQ
EuroMaTech provides a range of ISO certification and compliance training courses, including:
- ISO 9001 – Quality Management Systems Training
- ISO 45001 – Occupational Health & Safety Management Training
- ISO 14001 – Environmental Management Systems Training
These courses help organizations adopt internationally recognized standards and improve their overall performance.
To register for a training course, you can:
- Visit the EuroMaTech website, browse the available courses, and follow the online registration process.
- Contact EuroMaTech’s support team for assistance with course selection or inquiries about corporate training solutions.
EuroMaTech stands out as a leader in training and professional development due to:
- 30+ years of experience delivering high-impact training courses across industries.
- Accreditations from leading institutions, ensuring top-tier course quality and recognition.
- A portfolio of thousands of training courses, serving professionals at every level.
- A focus on innovation and future-ready learning models, including blended and digital training.
- Long-term partnerships with organizations globally, ensuring sustained success through talent development.
EuroMaTech has successfully delivered thousands of training courses, with thousands of professionals from over 50 countries attending annually.
We are happy to share the profiles of our expert instructors. To learn more about their qualifications and experience, please contact us [email protected]
We provide two flexible training formats to suit your preferences:
- Classroom Training: Experience in-person learning with expert instructors. Engage in interactive discussions, hands-on activities, and benefit from face-to-face networking.
- Online Training: Join live online sessions from anywhere, offering flexibility for those with busy schedules or who prefer remote learning.
- In-House Training: We can bring our training directly to your organization, allowing for tailored sessions that address your specific needs and objectives.
Yes, we provide tailored training solutions designed to meet the specific needs of your organization. Customized courses can be delivered either in-person or online, and you can select the dates and duration that best fit your schedule. For more details, please contact us at [email protected]
Yes, we can assist you with the following:
- Corporate Discount: If available, we can extend our corporate discount for your stay at selected hotels.
- Hotel Suggestions: We can provide recommendations for nearby hotels based on your preferences and budget.
Feel free to explore online booking platforms for the most cost-effective options.
