An Intensive 5-day Training Course
Facilities Operation Management
Optimizing Facilities Management for Enhanced Performance, Cost Efficiency, and Risk Reduction
INTRODUCTION
This Facilities Operation Management online training course provides a detailed framework for establishing, implementing, managing, and continually improving your facility department. The primary focus is on optimizing the performance of your facilities throughout their entire lifecycle, while effectively managing the critical constraints of cost, performance, regulatory compliance, and other key operational factors. Effective facilities operation management is essential for ensuring that organizational assets support core business functions reliably and efficiently.
This engaging EuroMaTech online training course is specifically designed to sharpen delegates' skills in managing facility staff, overseeing corporate assets, and minimizing operational risk exposure within the workplace. As the Facilities Management (FM) function rapidly evolves, this course delivers the latest professional thinking and methodologies. It strikes the crucial balance between achieving optimal asset performance—encompassing functionality, availability, reliability, and safety—and addressing the specific, practical challenges encountered in daily operations. The training applies global best practices to discuss and develop real, actionable solutions, with a particular emphasis on the management of specific assets, service provisions, and organizational structures unique to the field.
TRAINING OBJECTIVES
By the end of this Facilities Operation Management Training course, participants will have developed the practical knowledge and skills to:
- Understand the fundamental basics and core principles of modern facilities management and its strategic role.
- Understand how to systematically draw up a robust preventive maintenance concept, strategically based on risk assessment and criticality analysis.
- Develop effective strategies for managing facility operations within budgetary constraints while maintaining high performance standards.
- Apply best practices for managing facility staff, contractors, and service level agreements to ensure quality delivery.
- Identify and mitigate key operational risks to ensure a safe, compliant, and resilient working environment.
- Utilize key performance indicators (KPIs) to monitor, measure, and continuously improve facility operations.
WHO SHOULD ATTEND?
This EuroMaTech online training course is ideally suited for professionals involved in the hands-on management and upkeep of physical assets and infrastructure.
- Facility Managers, Operations Managers, and Maintenance Supervisors who are directly responsible for the management, operation, and maintenance of facilities, including buildings, production plants, utilities, and distribution networks.
- Engineers, Technicians, and Property Professionals aiming to update themselves on the fundamental elements, current best practices, and practical implementation aspects of effective facilities operation management.
- Anyone new to the FM field or seeking a comprehensive refresher on the core processes required to run facilities efficiently and reliably.
TRAINING METHODOLOGY
This Facilities Operation Management Course will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension, and retention of the information presented. The methodology includes the use of clear PowerPoint presentations, interactive exercises, and facilitated group discussions to reinforce key concepts.
The online training course is highly interactive and is designed to prompt delegates to reflect on their current practices and operational goals. The expert tutor will guide and facilitate learning using a wide range of methods, including direct input, real-world case studies, and collaborative pair and group work, ensuring the learning experience is both engaging and directly applicable to the workplace.
TRAINING SUMMARY
This Facilities Operation Management online training course will feature essential components for building a strong operational foundation, including:
- Gaining proper knowledge of the basic principles and strategic scope of professional facilities management.
- Learning how to apply recognized best practices and standards according to several international norms and guidelines.
- Understanding the mindset and methods for operating and maintaining facilities as a efficient "business within a business."
- The opportunity for sharing facilities management experiences and challenges with peers and the facilitator to gain diverse perspectives.
- Gaining valuable insights into the current state of their own facilities management processes and identifying clear possibilities for improvement.
Upon completion, participants will be equipped with the foundational knowledge and practical approaches needed to enhance the efficiency, reliability, and cost-effectiveness of their facility operations.
TRAINING OUTLINE
Day 1: An Overview of Facilities Management and Introduction Planning Elements
- The Facilities Management Process in General
- Facilities Management as a Business Within a Business
- Facilities Phases, Planning and Realization
- Relation Between Facilities Management and Asset Management
- Introduction and Overview Asset Management
- Introduction Planning Types
Day 2: The Basic Elements of Facilities Management
- Types of Planning
- Strategic & Annual Planning Principles, Life Cycle Costing Principles
- Budgeting Principles, Present Situation Residential Compound
- Disaster Recovery Plans
- Maintenance Concepts
- Work Planning & Control, KPI’s Regarding the Workflow, Reflection on Present Situation
- Information Management
Day 3: Preventive Maintenance & Maintenance Strategy
- Understanding Risk
- Risk Based Maintenance - The Methodology
- Seven Steps in Developing an Effective and Risk-Based Maintenance Strategy
- Defining Maintenance Ttasks
- Case Study, If Possible Focusing on a Real Time Life Example Within a Residential Compound
- Typical Inspection & Maintenance Tasks for Utilities
Day 4: Outsourcing and Contracting
- What to Outsource and What Not
- Choosing the Right Contractor
- How to Manage This
- Contract Types
- The Contracting Cycle
- Service Level Agreements
Day 5: Performance Monitoring & Benchmarking
- Continuous Improvement
- Target Setting as a Starting Point
- Monitoring Performance: Develop and Use Key Performance Indicators
- The Facilities Management Balanced Scorecard
- Assessments, Audits and Benchmarking; Practical Exercise on Auditing
- Wrap-up
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ACCREDITATION
Euromatech is a Knowledge & Human Development Authority (KHDA) approved training institute in Dubai, licensed and approved to deliver training courses in the UAE.
The KHDA is the regulatory authority in the UAE, that oversees administering, approving, supervising, and controlling the activities of various education providers in the UAE. We are proud of our commitment to ensuring quality training courses and status as a KHDA-approved training provider.
