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Customer Service Excellence Training Course in Dubai

Customer Service Excellence Training Course in Dubai

July 30, 2018

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In a time when gaining a competitive edge increasingly comes down to the experience provided to the customer, Customer Service Excellence has never been more important.

This fast moving, highly interactive Customer Service Excellence training course draws upon the very latest thinking and research into customer behaviours and the psychology of buying to enable attendees to fully understand what is required to ensure their customers, whether they be external ‘paying’ customers, or internal ‘colleague’ customers, get the very best experience possible.

This EuroMaTech training course delves into the precise meaning of value, what it is that customers actually value and what an organisation can do to ensure it, perhaps uniquely, can deliver it.  Application of the tools and techniques demonstrated on this training course will enable attendees to provide dramatic increases in Customer service, leading to customer retention and increased revenues.

Participants will develop the following competencies:
  • Understand and be able to exploit, the relationship between Price, Quality and Value
  • Understand which activities add value and which destroy it.
  • Gain invaluable insights into the workings of the customers mind; how influence works and understand the science of persuasion
  • Develop tools and techniques that will consistently build value and enhance both the customer’s experience and also the organisation’s profits

Please click here to review the published outline for the “Customer Service Excellence” training course and seminar. Need further information or would you like to register on “Customer Service Excellence” training seminar in Dubai between 07 – 11 Oct 2018?

Please contact us @ Tel.: +971-4-4571800, or E-mail to: info@euromatech.com

ABOUT EUROMATECH

EuroMaTech is a leading training & management consultancy offering training solutions that focus on enabling clients to improve their skills and potential, to progressively achieve organisational outcomes. With a high emphasis on quality, we support our clients’ training needs across a wide range of industries to meet industry best practices and create value addition. Our program categories include topics on: Administration & Secretarial, Management & Leadership, Finance & Budgeting, Customer & Public Relations, HR Training Seminars, Healthcare Management, Health & Safety, Electrical & Instrumentation, Mechanical and Maintenance, Oil, Gas & Process Engineering, Projects, Contracts & Purchasing, MBA and Masterclass. With headquarters in Liverpool, UK and offices in Dubai and Abu Dhabi, EuroMaTech deliver courses in worldwide venues including Training Courses in Abu Dhabi , Training Courses in Amsterdam , Training Courses in Bali , Training Courses in Bangkok , Training Courses in Beijing , Training Courses in Brighton, Training Courses in Brussels, Training Courses in Berlin , Training Courses in Chicago , Training Courses in Colombo , Training Courses in Copenhagen , Training Courses in Dubai , Training Courses in Geneva , Training Courses in Georgia , Training Courses in Jeddah , Training Courses in Kuala Lumpur , Training Courses in London , Training Courses in Marrakech , Training Courses in Muscat , Training Courses in Los Angeles , Training Courses in Orlando , Training Courses in Riyadh , Training Courses in Singapore , Training Courses in St. Petersburg , Training Courses in Sydney , Training Courses in Vancouver , Training Courses in Vienna , Training Courses in Washington , and Training Courses in Zurich.

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