Managing project scope, gathering requirements, and meeting customers’ expectations are a major part of a project manager’s work. Weaknesses and deficiencies in the scope definition process - including incomplete or poorly executed stakeholder analysis, and mishandled communication - can lead to unnecessary and costly changes, rework, and even project failures.
As a key part of the triple constraints, scope is often the most challenging constraint to manage. As a project progresses "scope creep" often occurs due to the lack of management of the constant changes. Customers' needs, the project sponsor's needs, and other stakeholders’ needs often are in conflict. Learn how to achieve project success by mastering requirements definition and scope control.