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An Intensive 5-Day Online Training Course

Interpersonal Communication Skills

DATES

23 - 27 Oct 2022 Live/Online US $ 2400 Enroll now
Introduction

Good communication skills are essential tools for all staff as they become immersed in the world of work. This practical interactive and programme is designed to help participants develop these skills so that they can increase their own effectiveness. In this way, their confidence will be increased.

Programme Objectives

To provide participants with the opportunity to develop their communication skills and their appreciation of the principles involved.

Training Methodology

This is a varied and participative programme which includes informal lecture, group discussion, case studies, exercises and videos

Programme Outline
Module 1: Communicating Effectively in Business
  • Basic aims in communication
  • Different methods of communication
  • Building strong business relationships: formal and informal contexts
  • Effective teamwork
  • The importance of listening
  • Organising more effective meetings
Module 2: Writing Clearly and Intentionally
  • Thinking creatively about what you want to express
  • Organising your thoughts
  • Kinds of report; aims and structure of reports
  • Drafting your email or report
  • The tone of emails
  • Editing texts
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