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An Intensive 5-Day Training Course

Fundamental Leadership Skills for Supervisors and Front Line Managers

  • Format: Classroom
  • Duration: 5 days
  • Language: English
  • Accredited: KHDA,

DATES

05 - 09 Jun 2023 Dubai US $ 5950 Enroll now
27 Nov - 01 Dec 2023 Dubai US $ 5950 Enroll now
INTRODUCTION

This highly participative training course has been specifically designed to develop Supervisory and First Line Management personnel with the knowledge, skills and understanding to achieve excellence in the organisation.  This role is critical in the organisation which provides the leverage to ensure that high-level decisions are acted on and completed.

On this highly practical skills course you will understand the importance of the critical role of the Supervisor/First Line Manager, key leadership and management techniques, how to instil creativity and innovation, become more agile in the workplace as well as rapidly solve day-to-day problems and workforce issues.  In addition, you will learn to pro-actively delegate, provide clear communication and direction, control your team, as well as create a positive and motivated environment and culture.

Participants attending the Fundamental Leadership Skills for Supervisors and Front Line Managers training course will develop the following competencies:

  • Complete understanding of the importance of their role in the organisation
  • Practical analysis of risks, creative problem-solving and decision-making techniques to provide effective decisions
  • Powerful motivation, time management and delegating skills to increase Operational performance
  • Interpersonal and Communications Skills Techniques, presenting information, lead meetings and team briefings
  • Developing people, Coaching skills and increasing Team Performance
  • Highly effective leading and management skills

ACCREDITATION

KHDA

Euromatech is a Knowledge & Human Development Authority (KHDA) approved training institute in Dubai, licensed and approved to deliver training courses in the UAE.

The KHDA is the regulatory authority in the UAE, that oversees administering, approving, supervising, and controlling the activities of various education providers in the UAE.  We are proud of our commitment to ensuring quality training courses and status as a KHDA-approved training provider.

Taught by our team of highly qualified trainers, our KHDA approved training courses will provide you with an enriching learning experience and practical knowledge that will help you future-proof your career and support professional development within your organisation.

TRAINING OBJECTIVES

This Fundamental Leadership Skills for Supervisors and Front Line Managers training course aims to enable participants to achieve the following objectives:

  • Understand their role and critical importance to lead and manage
  • Determine effective problem-solving and rapid decision-making within their working environment
  • Apply powerful interpersonal techniques to improve communication
  • Apply development, coaching and feedback techniques to increase optimum people performance
  • Delegate effectively for maximum efficiency
WHO SHOULD ATTEND?

This EuroMaTech training course is open to a number of professionals interested in how to develop fundamental leadership skills for supervisors and front line managers and will predominately suit:

  • Supervisors
  • First Line Managers
  • Team Leaders
  • Those new to the role of Management
TRAINING METHODOLOGY

This EuroMaTech training course will combine highly professional presentations with interactive practical exercises, supported by video materials, targeted activities and case studies.  Delegates will be encouraged to participate actively in relating the principles taught and demonstrated to the particular needs of their workplace.

 

TRAINING SUMMARY

The Fundamental Leadership Skills for Supervisors and Front Line Managers training course is a combination of practical skills, techniques and knowledge to give confidence for those in this important role.  It has been specifically developed to ensure participants become better equipped to lead and manage using key ideas gained from leading experts in the profession.  This is essential training for those in supervisory and first line management positions, newly promoted or wishing to gain extra techniques in achieving excellence in the role.

TRAINING OUTLINE
Day 1 - The Critical Role of Supervisor and Front Line Manager
  • Defining The Importance Of The Supervisor And Front Line Manager Role
  • The Fundamental Leadership And Management Principles
  • Utilising Power Bases For Impact
  • Communicating Effectively With Differing Personalities
  • Building Integrity, Trust And Influence To Leading Your Team With Influence, Trust And Integrity
  • Managing Change To Ensure Maximum Performance
Day 2 - Creative and Innovative Problem Solving and Decision-Making
  • Analysing Problems And Assessing Risks
  • Effective Problem Solving And Decision-Making Process
  • Agile And Design Thinking Concepts And Creations
  • Factors In Innovative Workplace Environments
  • Powerful Technique For Creative Workplace Problems
  • Utilising The Decision-Making Tunnel Model
Day 3 - Mastering Communication and Interpersonal Skills
  • Identifying The Three Communication Barriers
  • Using PACT: Powerful Active Communication Techniques
  • Motivation For Dynamic Environments
  • Overcoming Negative Objections& Managing Conflict Assertively
  • Conducting Powerful Team Briefings & Effective Meeting Skills
  • Key Factors For Conducting Presentations
Day 4 - Developing Your Team and Others
  • Defining A Team
  • Understanding Team Dynamics
  • Team Development Factors: High Performing Teams
  • Positive Development: Training And Development Planning
  • Powerful ‘On The Job’ Coaching For Individual And Team Growth
  • Active Feedback Technique To Increase Optimum Performance
Day 5 - Time Management and Delegation
  • Time Management: Myths And Truths
  • Four Key Factors To Utilise Time For Effective Results
  • Time Management Principles To Become More Efficient
  • Mastering The Art Of Delegation: Delegating Effectively And Efficiently
  • Powerful Task Enrichment And Motivation Skills To Increase Performance
  • Summary And Review
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