Emotional intelligence plays a very important role in organisations. In recent years many business entites have directed their strategies to build an emotionally intelligent work culture. They have found that understanding and raising emotional intelligence among their employees is critical to organisational success.
In this Emotional Intelligence Strategies online training course, delegates will learn to:
- Develop the ability to sense, understand and effectively apply emotions as a source of leadership, communication, teamwork and influence
- Gain insights into perceptions and its importance in the workplace
- Understand how emotional intelligence (EQ) is required to respond to others and themselves
- Discover how to apply EQ in the workplace for building teamwork and accountable leadership