An Intensive 5-day Training Course
Business Process Management
Systematically Navigating and Managing Business Processes
INTRODUCTION
Every organization today has many business processes, which determine what gets done, when and how. This EuroMaTech Business Process Management training course exposes you to process thinking and the benefits of systematically managing these business processes through Business Process Management (BPM).
Effective process management lies at the heart of every successful organisation worldwide. Regardless of the size, nature or objectives of the business, process managers are responsible for planning, implementing, monitoring, assessing and optimising a wide variety of essential processes. Contributing directly to the success or otherwise of the business as a whole, process management is a position of unique responsibility.
Participants attending EuroMaTech’s training course will develop the following competencies:
- A comprehensive understanding of business process management responsibilities
- The role of the process manager at the heart of an organisation
- The confidence to oversee each component process management stage
- The opportunity to progress to higher-level management positions
- Dynamic, targeted skills for success in any business setting
TRAINING OBJECTIVES
EuroMaTech’s training course aims to enable participants to achieve the following objectives:
- Understand the value of Business Processes Management & Improvement (BPMI) and the main concepts of business process analysis, mapping and modelling
- Produce business process models at the correct level of detail to aid the analysis, readability and understanding of organisational responsibilities
- Learn the best practice techniques and methods to coherently map, accurately measure and thoroughly analyse business processes and work activities across your organisation
- Suggest process improvements to run your organisation effectively, redesign improved processes, and deliver appropriate process and task documentation
- Assess the potential reaction to changes in processes and manage these within your organisation
WHO SHOULD ATTEND?
The Business Process Management training course is suitable for a wide range of professionals including, but not limited to:
- Operations Managers
- Project Managers
- Process Managers
- Business Architects and Analysts
- Systems Architects and Designers
- Quality Managers
TRAINING METHODOLOGY
Participants on the Business Process Management training course will learn by active participation during the seminar through the use of a wide variety of instructional techniques, including process mapping. There will be group exercises to allow for a “hands on” approach to learning. Rapid learning of the methods and techniques is achieved by means of group work, participant discussion, facilitator interaction and constructive feedback.
TRAINING OUTLINE
Day 1 - The Fundamentals of Business Process Management
- Defining Business Process Management
- Brief History of Business Process Management
- Benefits of Business Process Management
- Identification of the phases in the BPM lifecycle.
- Assessment of process identification and its role in the BPM lifecycle.
Day 2 - Tools and Techniques for Business Process Management
- Managing using business process models
- Prepare, conduct and perform requirements elicitation
- Manage stakeholder collaboration
- Design options and validation
- Identifying improvement opportunities using process models
Day 3 - Working through the BPM Lifecycle - Part One
The Vision Phase
- Creating a Vision and Seeing the Big
- Picture Sharing Your Vision
The Design Phase
- Gathering Information
- Defining Your Problem
- Identifying Existing and Future Processes
- Creating a Process Map with a Flow Chart
The Modelling Phase
- Performing What-if Analysis
- Test Driving
Day 4 - Working through the BPM Lifecycle - Part Two
The Execution Phase
- Implementing Processes
- Automating Processes
- Understanding Business Rules
- The Role of Workflow Engines
- Steps to Implement a Workflow Engine
The Monitoring Phase
- Implementing Measures
- What is Business Activity Monitoring (BAM)?
- The Balanced Scorecard
- Identifying Gaps with Process Mining
The Optimising Phase
- What It’s All About
- Business Process Improvement
Day 5 - Business Process Integration and Optimisation
- Identifying and analysing process customers/stakeholders
- Identifying process enablers
- Governance analysis and set up
- Information management
- Process performance improvements
CALL ME BACK
Do you wish for us to conduct this course at your premises?
Discover In-House Solutions
ACCREDITATION
EuroMaTech is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.
Euromatech is a Knowledge & Human Development Authority (KHDA) approved training institute in Dubai, licensed and approved to deliver training courses in the UAE.
The KHDA is the regulatory authority in the UAE, that oversees administering, approving, supervising, and controlling the activities of various education providers in the UAE. We are proud of our commitment to ensuring quality training courses and status as a KHDA-approved training provider.
FAQ
Do you provide assistance with hotel accommodation?
Yes, we can assist you with the following:
- Corporate Discount: If available, we can extend our corporate discount for your stay at selected hotels.
- Hotel Suggestions: We can provide recommendations for nearby hotels based on your preferences and budget.
Feel free to explore online booking platforms for the most cost-effective options.
Do you offer customized training for organizations?
Yes, we provide tailored training solutions designed to meet the specific needs of your organization. Customized courses can be delivered either in-person or online, and you can select the dates and duration that best fit your schedule. For more details, please contact us at [email protected]
What types of training formats do you offer?
We provide two flexible training formats to suit your preferences:
- Classroom Training: Experience in-person learning with expert instructors. Engage in interactive discussions, hands-on activities, and benefit from face-to-face networking.
- Online Training: Join live online sessions from anywhere, offering flexibility for those with busy schedules or who prefer remote learning.
- In-House Training: We can bring our training directly to your organization, allowing for tailored sessions that address your specific needs and objectives.
Can you assist with visa arrangements?
Yes, we can help by issuing an official Letter of Invitation once you’ve confirmed your training registration, which can assist in your visa application process.
Who will be the senior consultant leading the training?
We are happy to share the profiles of our expert instructors. To learn more about their qualifications and experience, please contact us [email protected]
