The Supply Chain Management Game

INTRODUCTION

This training session is aimed at the Suppliers, Purchasing, Production, Distribution and Customers who want to finally understand what really causes the supply chain breakdowns and how to permanently fix them. Virtually every supply chain breaks down periodically. However, if we can determine the causes in advance we can reduce or eliminate many of these to create a smoother and more efficient supply chain. A more efficient and effective supply chain permanently reduces costs, reduces lead time, reduces the “hidden” costs of operating and increases the bottom line.

This is a very “hands-on” programme. After establishing the parameters of what works and doesn’t, every delegate will participate (plays a role) in “The Supply Chain Game”. This will be followed by documenting Value Streams and specific Processes. A simulation exercise, problem solving tools, PDCA model and SCM resource guide are included in the material.

WHO SHOULD ATTEND?

• Suppliers, Purchasing, Production, Distribution and Customers
• Procurement staff
• Suppliers, purchasing, logistics, materials and Supply Chain Professionals
• Those who need to develop a permanently improved Supply Chain
• Those who are looking for business gains and benefits from managing their supply chains more effectively

PROGRAMME OBJECTIVES

• Understand what goes into “best practice” supply chain management
• Determine what are the primary causes of disruption in every supply chain
• Decide what can be done to permanently reduce these disruptions
• Work with all of the supply chain participants to develop a win/win system
• Learn new proven tools that can be used immediately

TRAINING METHODOLOGY

• Delegate discussion and active involvement
• Multiple “hands-on” exercises we be included
• Real world templates
• Best practice examples
• Comprehensive course manual that will be useable for some time to come

 

ORGANISATIONAL IMPACT

• Examine the company supply chain operations and activities
• Analyze the key problem areas
• Improve relationships with all participants in your supply chain
• Succeed in permanently improving operations
• Make a positive impact to the bottom line

PERSONAL IMPACT

• See your work add value to the company’s Supply Chain
• Gain the financial benefits that effective supply chain management bring
• Determine how to change your supply chain so it flows better and obtains better results
• Be able to understand, apply and demonstrate improvements after the training session for your team
• Document best practices 

COMPETENCIES EMPHASISED

• Learning
• Understanding
• Changing
• Improving
• Sharing
• Documenting

PROGRAMME OUTLINE

DAY 1

Understanding the Supply Chain as It Is

• Defining the Supply Chain (SC)
• Identifying the participants in the SC
• Identifying the critical components of the supply chain
• What are the relations, connections and expectations between Retailers, Wholesalers, Distributors, Operators and Buyers?
• How to understand the Supply Chain dynamics
• Supply Chain Operations Reference Models (SCOR)
• What is The Theory of Constraints (TOC)

Case study on Supply Chain Management practices

DAY 2

The Supply Chain Game

• Rules of the “game”
• Determining who plays what roles
• Case study preparation

Play the Supply Chain Management Game

• Case study measurement review
• Case study recap
• What we learned
• Next steps - the implementation
• How to apply the TOC

DAY 3

Fixing the Supply Chain Problems

• What is the Plan, Do, Check, Act model (PDCA)
• How to employ the PDCA model
• The problem solving tools you need to learn to optimize  the PDCA model

Practice and Demonstrate Problem Solving Tools

• The phases of the PDCA model
• Breaking the phases down into various steps

Build out the PDCA Model for your Biggest Challenge

DAY 4

How to use Value Stream Maps to Identify Constraints

• What is a Value Stream (VS)
• Why map VS
• How to map a VS

Develop a VS Map for your Company, Product or Service

• Identify the deadly wastes in your firm
• Introduction of a the 6S concepts
• Performing a 6S audit to encourage continuous improvement

Perform a 6S Audit

• What is the “Forester effect” and how to use it to make improvements

DAY 5 - How to use Process Mapping to Improve your Processes

• Defining a Process
• How to Map a Process
• How to determine a process’ measurement and levels
• Defining the process players’ roles
• Using the Process Improvement tools:
• Developing a “good” measurement system
• Process improvement trend chart
• Using the PO action plan