Mastering Team Leadership Skills (Certified Team Leader)

Ref	MG 652
Dates	12 - 16 December 2010
Venue	Abu Dhabi
Fees	US$ 4150
CPE Credits	30

INTRODUCTION

Working in teams is much more effective than working with the old style bureaucratic management. This has been well demonstrated by first the Japanese experience and later in other countries around the world. But the transition from hierarchy to teamwork requires the study and application of the principles of team style management. In this programme you will learn how to:

Enhance your team leadership skills
Motivate and manage your people for effective accomplishment
Deal effectively with conflict in a team
Build a high performance team

ILM CERTIFICATION

The Certified Team Leader is endorsed by the Institute of Leadership and Management (ILM). Delegates will complete an assessment at the end of the programme and, if successful, will become certified with the ILM. The assessment will focus on the topics covered by this programme.

WHO SHOULD ATTEND?

New members of the management team
Team leaders interested in further management development
Managers seeking to enhance their skills in leading teams

PROGRAMME OBJECTIVES

Recognize the difference between ineffective and effective teams
Study the different team player styles and their impact
Devise a strategy to manage the team through the stages of development
Discover techniques for improving their personal performance as a team leader
Examine the art of motivating employees
Consider methods of dealing with conflicts between team members
Review strategies for handling difficult people

TRAINING METHODOLOGY

Participants will learn by active participation during the programme through the use of individual exercises, questionnaires, team exercises, training videos and discussions of “real life” issues in their organizations.

PROGRAMME SUMMARY

This programme covers all the essential skills necessary to be an effective team leader. There will be discussions of the special requirements of being a team leader as opposed to a traditional manager. The programme will concentrate on all of the factors essential to the building of a high performance team. It will also highlight obstacles to team development and methods for overcoming these obstacles. In particular there will be an emphasis on dealing effectively with both team member conflict and poor performing team members. All participants will leave the programme with ideas they can immediately implement in their work environment.

PROGRAMME OUTLINE

DAY 1 - Building a High Performance Team

The Goals of Teamwork
High Performance Team Masterplan
Identifying Effective Team Behaviours
Identifying Ineffective Team Behaviours
Understanding Team Player Styles
Overcoming Obstacles to Effective Teams

DAY 2 - Leading Different Types of Teams

Employing Teams at Harley Davidson
Creating Virtual Teams through Technology
Overcoming Resistance to Teamwork
Meeting Team Performance Challenges
Understanding the Stages of Team Development
Essential Skills for Team Leaders

DAY 3 - Self Motivation and Development

Harnessing the Power of Your Abilities
Choosing Empowering Beliefs and Values
Building Your Self Confidence
Maintaining a Positive Attitude
Strengthening Determination and Commitment
Turning Ideas into Action

DAY 4 - Dealing with Team Conflict

Defining Team Conflict
Understanding the Causes of Conflict
The Thomas-Kilman Conflict Mode Instrument
Dealing with Different Learning Styles
Managing Conflict Effectively
Obtaining the Benefits of Productive Disagreement

DAY 5 - Dealing with Difficult Team Members

Common Causes of Difficult People on a Team
Types of Difficult People
Adopting an Assertive Approach
Models for Effective Counseling
Managing the Difficult Team Member
Dealing Appropriately with Personal Criticism

ASSESSMENT

Following attendance on the programme you are required to complete a checklist of ways in which you plan to raise the level of motivation and morale within the team for which you have responsibility for. You should bear in mind the topics covered on the programme.

The checklist should be realistic and be geared to demonstrate improvement in the way you manage your team.

You are given 4 weeks to complete the assignment.

To Register on this seminar, please click here