Mastering Management and Team Leadership Skills

Ref	MG 5401	MG 6401
Dates	18 - 29 October 2010	5 - 16 December 2010
Venue	London	Abu Dhabi
Fees	US$ 8900	US$ 8300
CPE Credits	60	60

INTRODUCTION

Both leadership and management in the 21st Century are becoming increasingly more complex. Typically organisations in both the public and private sectors are facing changes driven by political, economic, sociological, technological, legal and environmental issues.

In order to successfully meet these challenges organisations need to ensure that their leaders and managers at all levels have a comprehensive understanding of their roles, goals and required competencies.

This programme is focused on meeting this requirement. In these 10 days you will learn about:

The range of 21st Century competencies
The need to think strategically
The principles of managing change
How to approach and solve problems creatively
Critical aspects of teamwork
The process of motivating yourself and others
Methods for managing conflict
Techniques for dealing with difficult staff

WHO SHOULD ATTEND?

Team leaders seeking to enhance their performance
Managers desiring to sharpen their skills
Technical staff seeking a greater understanding of management

PROGRAMME OBJECTIVES

Understand the need to take personal responsibility for managing change and transforming the organization’s vision into reality
Know the importance of character in management
Know the four dimensions of behavioral styles
Understand the value of “distinctions” in management
Understand how to be a Champion of Change
Clarify your role as a leader and manager
Identify Five Core Competencies of effective managers
Embrace the Ten Key Element System used by major organizations to embrace strategy and change
Have tools for Analysis and Strategy development
Analyze Resources & Competencies
Understand a proven model for Developing a Successful Strategy
Learn how to build a high performance team
Recognize the difference between ineffective and effective teams
Study the different team player styles and their impact
Devise a strategy to manage the team through the stages of development
Discover techniques for improving their personal performance as a team leader
Examine the art of motivating employees
Consider methods of dealing with conflicts between team members
Review strategies for handling difficult people

TRAINING METHODOLOGY

In order to acknowledge individual participants’ different learning styles the programme uses a wide range of training methodology. Accordingly your programme leader will encourage active participation to capitalise on your existing experience and expertise, plus the use of:

Lecturettes
Role plays
Readings/case studies
Psychometric questionnaires
Group exercises and discussions
Films

In addition, where appropriate, participants will be encouraged to discuss ‘real life’ situations in their organisations.

PROGRAMME SUMMARY

This 10 day programme will begin with a week focussing on the way organisations compete in their chosen market(s); the ever more demanding roles of leaders/managers in the 21st Century, the need to continuously anticipate and react to changing circumstances and how to make defensible decisions.

The second week will focus on the process of becoming a highly effective team leader. Consideration is given to methods of building high performance teams and understanding the different leadership styles necessary to manage different types of teams. There will be an in depth analysis of techniques for the personal self development of the team leader. Finally attention will be placed on effectively dealing with issues of team conflict and the management of difficult people.

Lastly participants will be encouraged to think through their strengths and opportunities for improvement in the light of their current role and future career.

PROGRAMME OUTLINE

DAY 1 - The Leader in You

Taking a world view
The value of management training
Define the terms “leadership” and “management”
The role of character in management
The four dimensions and characteristics of behavioral style
Your own behavioral style and the strengths of three other styles
The functions of a 21st Century Manager

DAY 2 - Developing Personal Excellence

Your personal operating system
Maximising personal productivity
Developing critical personal networks
Getting the most out of meetings
Establishing Direction
- Developing ten key elements for business excellence
- Analysing your organisation’s external environment
- Understanding your market
- Missions, visions and success factors
- The impact of organisational culture
- Ensuring regulatory issues are known and understood

DAY 3 - Encouraging Your People to Give Their Best

Two main factors of leadership
Recruiting and selecting people
Establishing expectations
Building capacity in your people
Tracking and appraising performance
Creative problem solving
Introduction to teamwork

DAY 4 - Making the Best of Your Resources

Your (non people) resources
The cost of (poor) quality - getting things wrong
Using technology to achieve maximum impact
Exploring and managing risks
Minimising environmental impact

DAYS 4 & 5 - Achieving Results your Customers will Value

Focusing on customers
Defining and managing business processes
Creating innovation where you work

DAY 5 - Facilitating Change

Managing Change
Systems Thinking
Organising for Change
Post Course Action Plan
- About the ILM assignment
- My personal development
- My organisation development

DAY 6 - Building a High Performance Team

The Goals of Teamwork
High Performance Team Masterplan
Identifying Effective Team Behaviors
Identifying Ineffective Team Behaviors
Understanding Team Player Styles
Overcoming Obstacles to Effective Teams

DAY 7 - Leading Different Types of Teams

Employing Teams at Harley Davidson
Creating Virtual Teams through Technology
Overcoming Resistance to Teamwork
Meeting Team Performance Challenges
Understanding the Stages of Team Development
Essential Skills for Team Leaders

DAY 8 - Self Motivation and Development

Harnessing the Power of Your Abilities
Choosing Empowering Beliefs and Values
Building Your Self Confidence
Maintaining a Positive Attitude
Strengthening Determination and Commitment
Turning Ideas into Action

DAY 9 - Dealing with Team Conflict

Defining Team Conflict
Understanding the Causes of Conflict
The Thomas-Kilman Conflict Mode Instrument
Dealing with Different Learning Styles
Managing Conflict Effectively
Obtaining the Benefits of Productive Disagreement

DAY 10 - Dealing with Difficult Team Members

Common Causes of Difficult People on a Team
Types of Difficult People
Adopting an Assertive Approach
Models for Effective Counseling
Managing the Difficult Team Member
Dealing Appropriately with Personal Criticism

To Register on this seminar, please click here