The Effective and Productive Manager

• Professionals in key organisational roles who need to revitalise their energies and develop personal excellence, in order to meet the demands of modern day organisations

PROGRAMME OBJECTIVES

• Manage their workload through better self knowledge, personal planning, increased assertiveness and more effective delegation
• Develop their personal network through improved relationships with team members, colleagues, customers and suppliers
• Focus on the need for continuous improvement by defining and reviewing current processes and procedures
• Anticipate and solve problems both individually and as part of a team using both systematic and creative thinking
• Prepare for improved leadership in their area(s) of operation
• Understand the impact of organisational culture on motivation and morale
• Build and develop high performing teams
• Participate more fully in their organisation’s drive towards business excellence
• Take action for the right reason, at the right time and in the right way

TRAINING METHODOLOGY

• Applying the principles of emotional intelligence
• Understanding your personality style
• Maintaining and replenishing your energy
• Dealing with stress
• Avoiding procrastination
• Your personal action plan

• Working effectively with your boss
• Working effectively with colleagues
• Empowering your people
• Delegating decision making downward
• Utilizing effective communications
• Productive management of meetings

• Thinking out of the box
• Focusing on continuous process improvement
• Managing the process of change
• Harnessing the power of technology
• Reducing the paperwork burden
• Overcoming obstacles and resistance

• Balancing analytical and creative thinking
• Effective use of mind mapping
• Capturing the power of brainstorming
• Breaking the ten mental locks
• The four roles of the problem solving process
• Treating problems as challenges

• The importance of corporate culture
• Understanding sociotechnical management
• Focusing on performance vs. procedure
• Changing the rules
• Embracing continuous improvement
• Setting challenging performance goals

• The power of effective personal goal setting
• Raising your personal standards
• Evaluating your present beliefs
• Directing your brain for optimum results
• Harnessing the impact of your values
• Designing your destiny

• Harnessing the power of shared vision
• Building an atmosphere of trust
• Creating support for honest, open communication
• The critical impact of mutual respect
• Motivation by understanding and meeting human needs
• Gaining the benefits of Maslow’s hierarchy of needs

• New concepts in managerial leadership
• Critical skills for effective leadership
• The various roles a leader must carry out
• Choosing the appropriate style of leadership
• Effective decision making and problem solving
• Productive methods for performance improvement

• Building effective teams
• Dealing appropriately with conflict
• Managing the process of change
• Overcoming the challenges of meetings
• Handling stress appropriately
• Managing work relationships

• Attributes of excellent companies
• Understanding the McKinsey 7 S framework
• Developing a bias for action
• Unleashing organizational creativity
• The practice of knowledge management
• Breaking down the barriers to excellence