INTRODUCTION
The workplace is changing at an increasingly faster rate. The Internet, technology, job design, forms of work, employee attitudes and behaviour, technology, even artificial intelligence (AI) are changing the very meaning of work. The structure, content, and process of work have changed. Work is no more team-based and collaborative, more cognitively complex and facing change at speed never before witnessed. If an organisation is going to prosper over the next decade, it is vital that leaders or all disciplines understand the need to redesign and improve organisation and relationship systems in their workplace.
This training programme will provide a focus on issues about the changing work environment, leading the next generation of workers, and improving workplace relationships and teams. This is a very innovative programme that will add value to the participants, their teams and their organisations.
Participants will develop the following competencies:
- Understand the Key Drivers for Changing Nature of Work
- Identity Changes in Organisational Structure and Relationships
- How to Improve Communication Throughout the Organisation
- How to Manage and Lead Change in the Workplace
- Understand Team Dynamics and High-Performance Teams
- Learn Cognitive Overload: The Cost of Complexity & Technology
WHO SHOULD ATTEND?
This programme is suitable for a broad range of professionals but will greatly benefit:
- All Leaders in any organisation
- Those working in organisations wanting to increase their coaching and leadership skills
- Human Resources (HR) personnel at all levels
- Technical professionals who need better people management skills
- Anyone responsible for the management or leadership of change in their organisation
PROGRAMME OBJECTIVES
- Describe the significant changes impacting on the workplace
- Discuss ‘best practice’ in teamwork and organisational design
- Apply relationship systems knowledge to increase worker retention
- Differentiate between change management and change leadership
- Design communication systems to enhance organisational systems
TRAINING METHODOLOGY
This programme will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. The training method includes many individual and group activities that intersperse with taught content. DVD presentations will be used to highlight the major teaching features. A variety of practical sessions and small group work, case studies, and feedback will be used to facilitate learning.
PROGRAMME SUMMARY
This five-day training programme is an excellent introduction to the changing nature of work and work relationships. It will explore the ways that work is changing for individuals and groups and the impact this has on management and leadership in every type of organisation. It will equip participants with a set of tools and the knowledge to develop powerful relationship skills for improved business and personal relationships.
PROGRAM OUTLINE
Day 1 - How Work is Changing for Individuals and Groups
- The key drivers for the changing nature of work
- Technology and work – robotics, AI and the thinking machine
- Reduced hierarchical structure
- The importance of cognitive competence
- Changes in organisational focus – being ‘lean)
Day 2 - Changes in Organisational Structure and Design
- The psychology of team dynamics
- Social and interactive competence
- Developing a collaborative workplace environment
- Team roles and performance
- The new “psychological contract” between employees and employers
Day 3 - Changes in Workplace Relationships
- The next generation or workers – Millennials and work attitudes
- Establishing Self-Managed Teams (SMT)
- The importance of empowerment & engagement
- Empowering employees with transformational leadership
- Improving workplace communication systems
Day 4 - Managing and Leading Change in the Workplace
- Approaches to organisational change
- The difference between change management and change leadership
- Change at the individual, team and organisational level
- The psychological phases of change and their effective management
- Best practice in change leadership
Day 5 - Retaining Talented Workers and Managing Workplace Conflict
- Myths and facts about employee motivation
- Retention best practice
- Managing workplace conflict to improve workplace relationships
- Developing a collaborative approach to workplace conflict
- Personal action planning
ACCREDITATIONS
This activity has been pre-approved by the Human Resources Certification Institute (HRCI). Participants attending this training session are entitled to receive: 25 General Recertification Credit Hours.
The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute’s criteria to be pre-approved for recertification credit
Employee Assistance Certification Commission (EACC), an autonomous credentialing body established by EAPA to maintain and administer all aspects of the CEAP® program, has approved this course for 25 professional Development Hours (PDHs).
The use of this logo is not an endorsement by EAPA of the quality of the course. It means that this course has met the EAPA’s criteria to the pre-approved for CEAP® certification or recertification PDHs.
