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An Intensive 5-Day Online Training Course

Interpersonal Communication Skills


Date Venue Fees CPE Credits

24 - 28 Oct 2021

Live / Online

US $ 2,400

30

Introduction

Good communication skills are essential tools for all staff as they become immersed in the world of work. This practical interactive and programme is designed to help participants develop these skills so that they can increase their own effectiveness. In this way, their confidence will be increased.

Programme Objectives

To provide participants with the opportunity to develop their communication skills and their appreciation of the principles involved.

Training Methodology

This is a varied and participative programme which includes informal lecture, group discussion, case studies, exercises and videos

Programme Outline
Module 1: Communicating Effectively in Business
  • Basic aims in communication
  • Different methods of communication
  • Building strong business relationships: formal and informal contexts
  • Effective teamwork
  • The importance of listening
  • Organising more effective meetings
Module 2: Writing Clearly and Intentionally
  • Thinking creatively about what you want to express
  • Organising your thoughts
  • Kinds of report; aims and structure of reports
  • Drafting your email or report
  • The tone of emails
  • Editing texts

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VAT Announcement: The Government of UAE have introduced Value Added Tax (VAT) on goods and services from 01-January-2018. In compliance with the legislation issued by the UAE Government, we will be applying a 5% VAT on the fees for all our programs and services offered from January 2018 as applicable and stipulated in the FTA circulars

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