CPE Credits
HR 103
22 - 26 Oct 2018
US$ 5,500

In today’s challenging and competitive global market, employee engagement is paramount, as is retaining talent within the organisation. Therefore anybody with a responsibility for managing staff requires an understanding of HR Management best practice in order get the best out of their team, avoiding pitfalls along the way. This programme provides the essential practical knowledge and tools to enable leaders to skilfully tackle HR Management issues themselves.

Participants will develop the following competencies:

  • Building good working relationships with others
  • Lead, listen, challenge, communicate, be fair, respond to suggestions and deal with problems
  • Help and support employees to take more responsibility
  • Build highly effective and productive teams
  • Team leaders, supervisors, junior, middle and senior management who need to gain a better understanding of the implications that People Management practices have on their day to day decisions
  • HR professionals considering empowering line management
  • All other professionals who have an interest in the subject

This programme aims to enable participants to achieve the following objectives:

  • Implement the critical areas of HR management
  • Build a good working relationship with their staff
  • Help and support their employees
  • Drive up individual and team performance
  • Motivate and inspire their team
  • Build effective and productive teams
  • Select the right person for the job
  • Specify training and development needs
  • Implement procedures that will retain talented people
  • Assess and appraise performance
  • Develop an action plan to improve performance

There will be input from a highly experienced facilitator together with workshops and case studies to enhance learning. Discussions, case studies and group work will allow delegates to get fully involved and understand the practical implications of the learnings.


This exciting new programme will allow participants to explore a complete overview of People Management best practices. This will enable delegates to lead their staff in a more effective way. A highly practical approach will also enable participants to focus on issues that impact most on themselves and their own organisations.

Day 1 - Introduction to Management’s HR Responsibilities
  • Traditional management responsibilities
  • Relationship between HR and the line and devolving responsibility down the line
  • The impact of HR outsourcing and working with an HR business partner
  • Enabling HR policies and practices
  • Directing and guiding the work of others
  • Dealing with conflicting priorities and role overload
Day 2 - People Management
  • An overview of traditional HRM activities
  • Successful Change Management
  • Human Resource Planning – securing the people resources
  • Talent recognition and succession planning
  • The critical issue of employee engagement
  • Communications and employee voice
Day 3 - Recruiting, Retaining and Rewarding Employees
  • Job descriptions and person specifications
  • Pay and reward, compensation and benefits
  • Best Practice for recruitment and selection
  • Understanding competencies and behavioural interviewing
  • The new employee – induction planning and getting up to performance
  • Retaining talented staff
Day 4 - Performance Management
  • The essential stages of Performance Management
  • Setting objectives and evaluating performance
  • Effective Performance Appraisals – making them work for all
  • Building employee engagement, motivation and loyalty
  • The use of assessment and development centres
  • Managing absence effectively and managing discipline and grievance
Day 5 - Training and Development
  • Training needs analysis- collection of data and identification of needs
  • Team Development – Coaching and Feedback
  • Training for current job needs and development for future challenges
  • Methods of adult learning – not just training courses
  • Identifying and developing a successor
  • Personal action planning

This activity has been pre-approved by the Human Resources Certification Institute (HRCI). Participants attending this training session are entitled to receive: 25 General Recertification Credit Hours.

The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute’s criteria to be pre-approved for recertification credit

Employee Assistance Certification Commission (EACC), an autonomous credentialing body established by EAPA to maintain and administer all aspects of the CEAP® program, has approved this course for 25 professional Development Hours (PDHs).

The use of this logo is not an endorsement by EAPA of the quality of the course. It means that this course has met the EAPA’s criteria to the pre-approved for CEAP® certification or recertification PDHs.
VAT Announcement:  The Government of UAE have introduced Value Added Tax (VAT) on goods and services effective 01-January-2018. In compliance with the legislation issued by the UAE Government, we will be applying a 5% VAT on the fees for all our programs and services offered from January 2018 as applicable and stipulated in the FTA circulars.
Download EuroMaTech's Complete 2018 Training Schedules
Download EuroMaTech 2018 Training Plan
Download EuroMaTech 2018 Training Plan