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An Intensive 5-Day Online Training Course

Facilities Operation Management


Date Venue Fees CPE Credits

21 - 25 Nov 2021

Live / Online

US $ 2,400

30

21 - 25 Aug 2022

Live / Online

US $ 2,400

30

20 - 24 Nov 2022

Live / Online

US $ 2,400

30

Introduction

This course features how to establish, implement, manage and continually improve your facility department to get the best out of your facilities within the given boundaries of costs, performance and other important factors during its total lifetime.

This interesting course is designed to develop delegate’s skills in managing facility staff and corporate assets while minimizing risk exposure in the workplace. As the Facilities Management (FM) function continues to evolve, this course offers the latest thinking in the profession, right balance between asset performance (functionality, availability, reliability, safety), and will tackle specific issues encountered on the ground and apply best practices in discussing real solutions. And this especially focusing the specific assets, provisions and organization.

Programme Objectives

By the end of this course, participants will be able to:

  • Understand the basics of facilities management
  • Understand how to draw up a preventive maintenance concept, based on risk
Who Should Attend?
  • Professionals who are responsible for the management, operation and maintenance of facilities (buildings, production facilities, utilities, power and water distributions networks landscaping, etc.)
  • Professionals aiming to update themselves on the basic elements, best practices and implementation aspects of facilities management
Training Methodology

This course will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes use of PP presentation slide, exercises and group discussion.

The course is highly interactive and will prompt delegates to reflect on current practices and on their team goals. The tutor will guide and facilitate learning using a wide variety of methods including direct input, discussions, case studies and pair and group work.

Programme Summary

This course will feature:

  • Proper knowledge of the basic principles of facilities management
  • How to apply best practices according to several norms
  • Understanding how to operate and maintain facilities as a “business within a business”
  • Sharing of facilities management experience
  • Insights regarding current state of facilities management processes and possibilities to improve them
PROGRAMME OUTLINE
Day 1 – An Overview of Facilities Management and Introduction Planning Elements
  • The Facilities Management process in general
  • Facilities Management as a business within a business
  • Facilities phases, planning and realization
  • Relation between Facilities Management and Asset Management
  • Introduction and overview Asset Management
  • Introduction planning types
Day 2 - The Basic Elements of Facilities Management
  • Types of planning
  • Strategic & annual planning principles, Life Cycle Costing principles
  • Budgeting principles, present situation Residential Compound
  • Disaster recovery plans
  • Maintenance concepts
  • Work planning & control, KPI’s regarding the workflow, reflection on present situation
  • Information management
Day 3 - Preventive Maintenance & Maintenance Strategy
  • Understanding risk
  • Risk Based Maintenance - the methodology
  • Seven steps in developing an effective and risk-based maintenance strategy
  • Defining maintenance tasks
  • Case study, if possible focusing on a real time life example within a Residential Compound
  • Typical inspection & maintenance tasks for utilities
Day 4 - Outsourcing and Contracting
  • What to outsource and what not
  • Choosing the right contractor
  • How to manage this
  • Contract types
  • The contracting cycle
  • Service level agreements 
Day 5 - Performance Monitoring & Benchmarking
  • Continuous improvement
  • Target setting as a starting point
  • Monitoring performance: develop and use Key Performance Indicators
  • The Facilities Management Balanced Scorecard
  • Assessments, audits and benchmarking; practical exercise on auditing
  • Wrap-up

Do you wish
to participate
on this course?


VAT Announcement: The Government of UAE have introduced Value Added Tax (VAT) on goods and services from 01-January-2018. In compliance with the legislation issued by the UAE Government, we will be applying a 5% VAT on the fees for all our programs and services offered from January 2018 as applicable and stipulated in the FTA circulars

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