Ref Dates Venue Fees CPE Credits Registrations
MG351 14 - 18 Apr 2019 Dubai US$4,950 30 Register
MG351 01 - 05 Dec 2019 Dubai US$4,950 30 Register
Introduction

Leaders today are expected to have a wide range of skills – technical, operational and relational. Leading people – the relational side of management is as important as task-based skills. Communication is the critical competency that underpins relationships, both for keeping team members up-to-date and for winning the support of key stakeholders.

This highly interactive EuroMaTech training course focuses on developing the communication competencies that allow the participants to lead and motivate others. The training course helps leaders become great communicators who know how to win respect, understanding and commitment.

During Advanced Communication Skills training course participants will develop the following competencies:

  • Listening to and understanding others
  • Building relationships with and between others based on trust and respect
  • Conveying team/ business unit strategy by setting goals, planning and prioritising
  • Explaining where their team/project fits within the overall aims of the business unit and organisation
  • Creating a collaborative environment to support and encourage team members
Who Should Attend?

The Advanced Communication Skills training course is suitable for a wide range of professionals in both public & private sector institutions, but will be particularly beneficial to:

  • People who supervise others and wish to improve their communication skills
  • People who lead teams and wish to do so more effectively
  • People who have been identified as having potential for leadership roles
  • Executives who want to develop capabilities in motivating and inspiring people
Programme Objectives

EuroMaTech’s Advanced Communication Skills training course aims to enable participants to build high achieving teams where people feel valued by:

  • Showing they are listening to and respecting others
  • Clarifying objectives and expectations and providing support as individuals seek to attain them
  • Developing a collaborative team culture where people work together to achieve goals and overcome challenges
  • Ensuring everyone contributes to discussions and all points of view are heard before making decisions that are then supported by the team
  • Using presentations to win recognition for team achievements and support for goals.
Training Methodology

This interactive Advanced Communication Skills training course has lots of opportunities for participants to put into practice the skills they develop and enhance during the course. They will make the most of role-playing, questionnaires, syndicate work, case studies and video examples.

The participants will spend lots of time working one-on-one and in small groups to resolve the challenges participants face, and will leave with new ideas and skills they can implement immediately they step back into their teams.

Programme Summary

Research among global leaders identified the top ten communications skills for effective team management – active listening, giving feedback, relationships of trust, respect for others, collaboration, conveying vision, setting priorities, motivating, facilitating and negotiating.

This EuroMaTech Advanced Communication Skills training course provides practical techniques so that the participants can master these skills to build high achieving teams where people feel valued. Participants will leave confident that they can inspire and motivate team members to give of their best.

PROGRAM OUTLINE
Day 1 - Sharpening-up Active Listening; Giving Feedback
  • Paying attention to words and body language
  • Controlling ourselves so we can learn from others
  • Asking good questions and listening to answers
  • Checking understanding and reframing
  • Finding time-out space for one2one feedback
  • Keeping feedback timely and motivating
 
Day 2 - Building Relationships Based on Trust; Creating Respect for Others; Enabling Collaboration
  • Building truthfulness, responsiveness, consistency, loyalty and capabilities
  • Encouraging openness and willingness to share ideas and information
  • Developing a collaborative culture within our team
  • Rewarding accountability and collaboration
  • Developing a collaborative mindset
  • Creating a cohesive team with mutual respect
 
Day 3 - Conveying the Organisation’s Vision; Setting Clear Priorities; Motivating & Persuading
  • Creating a sense of urgency and purpose that motivates people
  • Creating ownership so the vision is shared and empowering
  • Clarifying deadlines and expected performance standards
  • Checking understanding and gaining agreement
  • Keeping people committed to the team
  • Giving opportunities to succeed
 
Day 4 - Facilitating Discussion & Debate; Win-Win Negotiations; Managing Effective Meetings
  • Paying attention to diverse personalities and undercurrents
  • Ensuring everyone contributes
  • Focussing on positive outcomes for all parties
  • Aiming for commitment, not just agreement
  • Key responsibilities of the meeting chair
  • Maintaining interest and participation during meetings
 
Day 5 - Giving Presentations; Action Planning
  • Structuring presentations so key points are understood and remembered
  • How to include a call to action that leads to change
  • A positive image: body language, dress code and voice
  • Building rapport with the audience
  • Avoiding pitfalls: stage fright, hostile questions, yawning and other problems
  • Developing a personal action plan

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© 2019. Material published by Euromatech shown here is copyrighted.

All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.




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Advanced Communication Skills



Upcoming Dates

14 - 18 Apr 2019 in Dubai, $4,950

01 - 05 Dec 2019 in Dubai, $4,950



Introduction

Leaders today are expected to have a wide range of skills – technical, operational and relational. Leading people – the relational side of management is as important as task-based skills. Communication is the critical competency that underpins relationships, both for keeping team members up-to-date and for winning the support of key stakeholders.

This highly interactive EuroMaTech training course focuses on developing the communication competencies that allow the participants to lead and motivate others. The training course helps leaders become great communicators who know how to win respect, understanding and commitment.

During Advanced Communication Skills training course participants will develop the following competencies:

  • Listening to and understanding others
  • Building relationships with and between others based on trust and respect
  • Conveying team/ business unit strategy by setting goals, planning and prioritising
  • Explaining where their team/project fits within the overall aims of the business unit and organisation
  • Creating a collaborative environment to support and encourage team members
Who Should Attend?

The Advanced Communication Skills training course is suitable for a wide range of professionals in both public & private sector institutions, but will be particularly beneficial to:

  • People who supervise others and wish to improve their communication skills
  • People who lead teams and wish to do so more effectively
  • People who have been identified as having potential for leadership roles
  • Executives who want to develop capabilities in motivating and inspiring people
Programme Objectives

EuroMaTech’s Advanced Communication Skills training course aims to enable participants to build high achieving teams where people feel valued by:

  • Showing they are listening to and respecting others
  • Clarifying objectives and expectations and providing support as individuals seek to attain them
  • Developing a collaborative team culture where people work together to achieve goals and overcome challenges
  • Ensuring everyone contributes to discussions and all points of view are heard before making decisions that are then supported by the team
  • Using presentations to win recognition for team achievements and support for goals.
Training Methodology

This interactive Advanced Communication Skills training course has lots of opportunities for participants to put into practice the skills they develop and enhance during the course. They will make the most of role-playing, questionnaires, syndicate work, case studies and video examples.

The participants will spend lots of time working one-on-one and in small groups to resolve the challenges participants face, and will leave with new ideas and skills they can implement immediately they step back into their teams.

Programme Summary

Research among global leaders identified the top ten communications skills for effective team management – active listening, giving feedback, relationships of trust, respect for others, collaboration, conveying vision, setting priorities, motivating, facilitating and negotiating.

This EuroMaTech Advanced Communication Skills training course provides practical techniques so that the participants can master these skills to build high achieving teams where people feel valued. Participants will leave confident that they can inspire and motivate team members to give of their best.

PROGRAM OUTLINE
Day 1 - Sharpening-up Active Listening; Giving Feedback
  • Paying attention to words and body language
  • Controlling ourselves so we can learn from others
  • Asking good questions and listening to answers
  • Checking understanding and reframing
  • Finding time-out space for one2one feedback
  • Keeping feedback timely and motivating
 
Day 2 - Building Relationships Based on Trust; Creating Respect for Others; Enabling Collaboration
  • Building truthfulness, responsiveness, consistency, loyalty and capabilities
  • Encouraging openness and willingness to share ideas and information
  • Developing a collaborative culture within our team
  • Rewarding accountability and collaboration
  • Developing a collaborative mindset
  • Creating a cohesive team with mutual respect
 
Day 3 - Conveying the Organisation’s Vision; Setting Clear Priorities; Motivating & Persuading
  • Creating a sense of urgency and purpose that motivates people
  • Creating ownership so the vision is shared and empowering
  • Clarifying deadlines and expected performance standards
  • Checking understanding and gaining agreement
  • Keeping people committed to the team
  • Giving opportunities to succeed
 
Day 4 - Facilitating Discussion & Debate; Win-Win Negotiations; Managing Effective Meetings
  • Paying attention to diverse personalities and undercurrents
  • Ensuring everyone contributes
  • Focussing on positive outcomes for all parties
  • Aiming for commitment, not just agreement
  • Key responsibilities of the meeting chair
  • Maintaining interest and participation during meetings
 
Day 5 - Giving Presentations; Action Planning
  • Structuring presentations so key points are understood and remembered
  • How to include a call to action that leads to change
  • A positive image: body language, dress code and voice
  • Building rapport with the audience
  • Avoiding pitfalls: stage fright, hostile questions, yawning and other problems
  • Developing a personal action plan

© 2019. Material published by Euromatech shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

VAT Announcement: The Government of UAE have introduced Value Added Tax (VAT) on goods and services from 01-January-2018. In compliance with the legislation issued by the UAE Government, we will be applying a 5% VAT on the fees for all our programs and services offered from January 2018 as applicable and stipulated in the FTA circulars.

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© 2019. Material published by Euromatech shown here is copyrighted.

All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

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